This document outlines Boston's civic design and technology strategy called "New Urban Mechanics". The strategy focuses on identifying ideas from both inside and outside of government to improve city services, piloting high-potential ideas with public impact but minimal cost, and scaling the most effective pilots to share with other cities. Some examples of projects include the 21st Century Learner program, the Street Bump app, and Citizens Connect, which has 20% of service requests come through the app. The goal is to engage partners, pilot ideas quickly, and manage projects like products to improve city services using civic technology.