Motivation
The Basics and More



     Presented by
    George Hendley
The Story
      Motivation is a...



Conundrum- a riddle whose
answer contains a pun; any puzzling
question or problem
          George Hendley Presentations
Our Objectives
• To Confirm Principles of Motivation and
  Delegation that you already know
• To Share Principles or Insights of Motivation
  and Delegation that will be new to you
• To Stretch and Challenge your thinking about
  Motivation and Delegation to cause you to
  consider (and try) new thoughts and actions
• To have PHUN doing it! 
                George Hendley Presentations
? WHY ?
• WHY uncovers the reason or motive
• WHY X 5 with your partner...quickly
  – Start with ‘Why are you here today’?
  – Drill deeper with at least 4 more WHY questions
  – Demonstration...
• What did you learn about her/his motive(s)?
• Were they the same or different than yours?
• If different, HOW were they different?
               George Hendley Presentations
Motivation is...
• Simple, yet deeply complex- WHY?
• Personal, yet universal
   – No two people are motivated by the same things,
     in the same way and with the same intensity; yet
     ALL are motivated!
• Situational, yet general (continuous)
   – Every situation will bring about a host of different
     motivational factors for each person; yet in every
     situation you will have a ‘cause and effect’
     reaction due to the perception you have
                   George Hendley Presentations
Going Inside
• Ask the question, ‘What motivates me?’
  – Your top 3-5 motivators- Share with your friend


• Next question, ‘What motivates
  my spouse or best friend?’
  – Their top 3-5 motivators- Share with your friend


• How many are the same? How many Different?
                 George Hendley Presentations
Whole Person Model
 Behaviors are
                                            Behaviors can
 powered by our
                                            be seen or heard
 perceptions of the
                                            by you and
 environment and
                                            others (DiSC)
 our personal power      Behavior
                                           Emotions are part
Attitudes are tied                         of our feelings &
to our thinking       Thinking- Feeling    thoughts (EI)
and feelings
                                           A value is
 Our deepest,         Values-Beliefs       something you
 most instinctive                          believe in; V&B
 core; that which                          serve as a life
 directs our                Needs          compass and help
 behavior for                              direct/motivate all
 survival and more                         your choices
 (Maslow)                Beacon Training
How Important are Values?
“Values provide the key to creating a framework that
people will operate in because the have agreed to
operate by these values. It is the values that we agree
to operate by that provide the discipline (intrinsic
motivation) that comes from within, so that external
discipline doesn’t need to be imposed. ...those values
must be shared by everyone.” Keith Ayers

Good to Great, Jim Collins- disciplined thought
and actions leading to a culture of discipline

                  George Hendley Presentations
Whole Person Model
 Behaviors are
                                            Behaviors can
 powered by our
                                            be seen or heard
 perceptions of the
                                            by you and
 environment and
                                            others (DiSC)
 our personal power      Behavior
                                           Emotions are part
Attitudes are tied                         of our feelings &
to our thinking       Thinking- Feeling    thoughts
and feelings
                                           A value is
 Our deepest,         Values-Beliefs       something you
 most instinctive                          believe in; V&B
 core; that which                          serve as a life
 directs our                Needs          compass and help
 behavior for                              direct/motivate all
 survival and more                         your choices
 (Maslow)                Beacon Training
Maslow’s Hierarchy of Needs
There is agreement and
disagreement on the
pyramid.



                                                   Most organizations
                                                   focus on providing
                                                   a combination from
                                                   these two or three
                                                   levels


                    George Hendley Presentations
Motivation- Before
• Drive- Daniel Pink
• Motivation 1.0- Survival based; live or die
• Motivation 2.0- seek reward, avoid punishment;
  carrot and stick/ pleasure or pain
   – Frederick Taylor- early 1900’s, Scientific Management
   – Douglas McGregor- 1960, brought in some of Maslow’s
     work and evolved 2.0 to become 2.1; both were/are still
     unreliable! Empowerment and flexibility, a ‘con game’
   – Dealing with Extrinsic motivation- We are irrational beings
     having a strongly emotional side that clouds rationality
                     George Hendley Presentations
Motivation Now
• Motivation 3.0- The new, better way
  – Not X (extrinsic), but I (intrinsic) that works in
    today’s more heuristic (inventing, discovering) , minimally
    algorithmic (step by step procedures) work environment
• Three primary motivators- A.M.P.
  – Autonomy
  – Mastery
  – Purpose

                     George Hendley Presentations
Autonomy
• Auto- Self; Nomos- Law= Self directed or Self ruled
  (not managed or directed by others)
• Command & Control brings compliance; M 2.0
• Autonomy brings engagement and huge benefits;
  people want it on varying levels in the 4 T’s
   – Task (what)       Time (when)
   – Technique (how)   Team (with whom)

• Ultimately, WHO motivates you?

  "Motivation is a fire from within. If someone else
  tries to light that fire under you, chances are it
  will burn very briefly." Stephen R. Covey
                       George Hendley Presentations
Autonomy
“Perhaps it’s time to toss the very word
‘management’ into the linguistic ash heap alongside
‘icebox’ and ‘horseless carriage’. This era doesn’t
call for better management. It calls for a renaissance
of self-direction.” Daniel Pink


 “The course of human history has always moved in
 the direction of greater freedom. And there’s a
 good reason for that- because it’s in our nature to
 push for it.” Richard Ryan
                  George Hendley Presentations
Mastery
Mastery is about achieving FLOW; the optimal state of living
in the moment, feeling totally in control, a state of full
engagement. Not bored, not anxious.

Mastery is:
A Mindset- It begins with how you see the challenge...
A Pain- Requires both effort and time, but more time (10
years...)
An Asymptote- A place or goal always being strived for, but
never fully reached

                   George Hendley Presentations
Mastery
"Only one who devotes himself to a cause with his
whole strength and soul can be a true master. For
this reason mastery demands all of a person." -
                               Albert Einstein




               George Hendley Presentations
Purpose
• A reason for being that is bigger than yourself
• Purpose has 3 realms of life in organizations
  Goals-TOMS shoe company; ‘a for-profit company with
  giving at it’s core.’ One for you, one for them...
  Words- MBA Oath- ...my purpose is to serve the greater
  good; the ‘they’ or ‘we’ mentality;
  Policies- $$ doesn’t = Happiness! How you spend what you
  have does have a positive impact on our well-being

 The Purpose Driven Life- Rick Warren

                    George Hendley Presentations
Purpose
   “Purpose provides activation energy for living.”
       Mihaly Csikszentmihalyi (author of Flow)

“A healthy society- and healthy business organizations-
begins with purpose and considers profit a way to move
toward that end or happy by-product of it’s
attainment.” Daniel Pink




                  George Hendley Presentations

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Motivation Insights

  • 1. Motivation The Basics and More Presented by George Hendley
  • 2. The Story Motivation is a... Conundrum- a riddle whose answer contains a pun; any puzzling question or problem George Hendley Presentations
  • 3. Our Objectives • To Confirm Principles of Motivation and Delegation that you already know • To Share Principles or Insights of Motivation and Delegation that will be new to you • To Stretch and Challenge your thinking about Motivation and Delegation to cause you to consider (and try) new thoughts and actions • To have PHUN doing it!  George Hendley Presentations
  • 4. ? WHY ? • WHY uncovers the reason or motive • WHY X 5 with your partner...quickly – Start with ‘Why are you here today’? – Drill deeper with at least 4 more WHY questions – Demonstration... • What did you learn about her/his motive(s)? • Were they the same or different than yours? • If different, HOW were they different? George Hendley Presentations
  • 5. Motivation is... • Simple, yet deeply complex- WHY? • Personal, yet universal – No two people are motivated by the same things, in the same way and with the same intensity; yet ALL are motivated! • Situational, yet general (continuous) – Every situation will bring about a host of different motivational factors for each person; yet in every situation you will have a ‘cause and effect’ reaction due to the perception you have George Hendley Presentations
  • 6. Going Inside • Ask the question, ‘What motivates me?’ – Your top 3-5 motivators- Share with your friend • Next question, ‘What motivates my spouse or best friend?’ – Their top 3-5 motivators- Share with your friend • How many are the same? How many Different? George Hendley Presentations
  • 7. Whole Person Model Behaviors are Behaviors can powered by our be seen or heard perceptions of the by you and environment and others (DiSC) our personal power Behavior Emotions are part Attitudes are tied of our feelings & to our thinking Thinking- Feeling thoughts (EI) and feelings A value is Our deepest, Values-Beliefs something you most instinctive believe in; V&B core; that which serve as a life directs our Needs compass and help behavior for direct/motivate all survival and more your choices (Maslow) Beacon Training
  • 8. How Important are Values? “Values provide the key to creating a framework that people will operate in because the have agreed to operate by these values. It is the values that we agree to operate by that provide the discipline (intrinsic motivation) that comes from within, so that external discipline doesn’t need to be imposed. ...those values must be shared by everyone.” Keith Ayers Good to Great, Jim Collins- disciplined thought and actions leading to a culture of discipline George Hendley Presentations
  • 9. Whole Person Model Behaviors are Behaviors can powered by our be seen or heard perceptions of the by you and environment and others (DiSC) our personal power Behavior Emotions are part Attitudes are tied of our feelings & to our thinking Thinking- Feeling thoughts and feelings A value is Our deepest, Values-Beliefs something you most instinctive believe in; V&B core; that which serve as a life directs our Needs compass and help behavior for direct/motivate all survival and more your choices (Maslow) Beacon Training
  • 10. Maslow’s Hierarchy of Needs There is agreement and disagreement on the pyramid. Most organizations focus on providing a combination from these two or three levels George Hendley Presentations
  • 11. Motivation- Before • Drive- Daniel Pink • Motivation 1.0- Survival based; live or die • Motivation 2.0- seek reward, avoid punishment; carrot and stick/ pleasure or pain – Frederick Taylor- early 1900’s, Scientific Management – Douglas McGregor- 1960, brought in some of Maslow’s work and evolved 2.0 to become 2.1; both were/are still unreliable! Empowerment and flexibility, a ‘con game’ – Dealing with Extrinsic motivation- We are irrational beings having a strongly emotional side that clouds rationality George Hendley Presentations
  • 12. Motivation Now • Motivation 3.0- The new, better way – Not X (extrinsic), but I (intrinsic) that works in today’s more heuristic (inventing, discovering) , minimally algorithmic (step by step procedures) work environment • Three primary motivators- A.M.P. – Autonomy – Mastery – Purpose George Hendley Presentations
  • 13. Autonomy • Auto- Self; Nomos- Law= Self directed or Self ruled (not managed or directed by others) • Command & Control brings compliance; M 2.0 • Autonomy brings engagement and huge benefits; people want it on varying levels in the 4 T’s – Task (what) Time (when) – Technique (how) Team (with whom) • Ultimately, WHO motivates you? "Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly." Stephen R. Covey George Hendley Presentations
  • 14. Autonomy “Perhaps it’s time to toss the very word ‘management’ into the linguistic ash heap alongside ‘icebox’ and ‘horseless carriage’. This era doesn’t call for better management. It calls for a renaissance of self-direction.” Daniel Pink “The course of human history has always moved in the direction of greater freedom. And there’s a good reason for that- because it’s in our nature to push for it.” Richard Ryan George Hendley Presentations
  • 15. Mastery Mastery is about achieving FLOW; the optimal state of living in the moment, feeling totally in control, a state of full engagement. Not bored, not anxious. Mastery is: A Mindset- It begins with how you see the challenge... A Pain- Requires both effort and time, but more time (10 years...) An Asymptote- A place or goal always being strived for, but never fully reached George Hendley Presentations
  • 16. Mastery "Only one who devotes himself to a cause with his whole strength and soul can be a true master. For this reason mastery demands all of a person." - Albert Einstein George Hendley Presentations
  • 17. Purpose • A reason for being that is bigger than yourself • Purpose has 3 realms of life in organizations Goals-TOMS shoe company; ‘a for-profit company with giving at it’s core.’ One for you, one for them... Words- MBA Oath- ...my purpose is to serve the greater good; the ‘they’ or ‘we’ mentality; Policies- $$ doesn’t = Happiness! How you spend what you have does have a positive impact on our well-being The Purpose Driven Life- Rick Warren George Hendley Presentations
  • 18. Purpose “Purpose provides activation energy for living.” Mihaly Csikszentmihalyi (author of Flow) “A healthy society- and healthy business organizations- begins with purpose and considers profit a way to move toward that end or happy by-product of it’s attainment.” Daniel Pink George Hendley Presentations