Group 9 analyzed factors affecting the low market share of Cream Bell ice cream in India. Through literature review and primary research including blind taste tests and surveys, they identified several issues: lack of brand awareness, inadequate advertising, and less variety and availability compared to competitors. Recommendations included launching a cartoon mascot like Amul, increasing pushcart distribution near schools, adding a cheap cone to the product line, and developing healthier options to attract health-conscious consumers. The study was limited by time and budget constraints.