1. Training is the act of increasing an employee's knowledge and skills to perform a specific job, while learning is a broader process of gaining knowledge through experience.
2. As the training head of a large organization, the author would make training strategic by linking it to business goals, ensuring competencies align with job roles, and using different training methods like on-the-job and personal development training.
3. Training programs at HCL include induction training for new hires with separate tracks for entry-level and experienced hires, focusing on skills and culture integration respectively to maximize learning outcomes.