mukesh pal singh
- 1. MUKESH PAL SINGH Address: House No I-194 Sec – BETA2 Greater Noida (U.P). Mobile: +91 8130616431 Email: mukeshtomar.4@rediffmail.com Seeking Senior Officer IT position in the area of IT Infrastructure Management with an organization of repute Synopsis Over three years of experience in IT Infrastructure Management, Networking & Systems Administration with technical expertise in the implementation, operations and support functions. Comprehensive understanding of networking concepts pertaining to LAN, WAN, Security and Networking in multi-platform environments. Possess three years’ extensive experience in deploying and maintaining WAN / LAN. Window NT networked systems at Server and Desktop level. Core Competencies ERP SUPPORT (MS Navision 2009) Maintaining All Masters Responsible for maintaining Sales price through ERP Day To Day Support on Sales and marketing Day To Day Support on Finance and billing Day To Day Support on Manufacturing Database Management (Backup and restore) Handling Excise and Taxation related issues Maintain SQL Database and all ERP user permissions and user rights (All Administrative works). New customer code & Item code open in ERP. MIS (Role and Responsibilities) Production report send to GM. monthly & yearly. Yield report send to GM.in monthly and yearly. Checking the freight in party wise. Making all rate in product wise in excel. Making all rate in product wise Zonal Distributer, Area Distributer & dealer wise in excel. Making all products MRP in different zone wise. Making a cash sale rate in excel and provided to billing department. All rate Soft copy provided to billing department in period. Handling multiple reports, working with formulas, pivot tables & pivot charts, and various other excel sheet components for accurate data. Extracting report from CRM agent productivity report on daily basis sharing MIS to the seniors. Updating all Data and MIS Dashboard on daily and weekly basis. Interacting with client directly through scheduled daily / weekly Business Conversation (Email/call). Updating sales person attendance and sending the report HR department.
- 2. Ensure deliverables Products (Daily, Weekly & Monthly MIS Reports & Dashboard) are prepared to satisfy the client according to schedule. Excellent in MS Excel (Hlookup, Vlookup, lookup, Pivot Table & PivotTable Chart, Charts, Forms, data validation & Scenarios) Sending MIS Reports to Our HODs like (Finance Department, Sales Department, and Production & Operation Department etc.) Well knowledge of Internet & Webmaster (Website, Directory, Search Engines). Functional Systems Administration Installing Microsoft windows Servers, Windows 2003 Advance Servers and windows 2008 server. Monitoring maintenance and management of the above installations and Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipments including Switches, manage Local and Domain wide groups. Designing Backup/Restore Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan. Technical Support/Troubleshooting Providing desk side support at early stage. Addressing and resolving performance bottlenecks and ensuring maximum network uptime. Assisting in the design and implementation of DNS, WINS, DHCP Servers, network problems and conflicts. Suggesting improvements in the operations and processes to make the system foolproof. Troubleshooting on problems related to VPN configurations. Imparting training to end-users in the post-implementation phase. Organisational Details Since June 2013 with the Prime Comforts Products Pvt. Ltd. Greater Noida as Executive (IT) Key Deliverables: Vendor Management: Managing Managing multiple vendors for the supply of hardware, software and services. Responsible for outsourcing strategies and governance. Responsibilities include evaluating a potential provider's reputation, resources and expertise as well as helping with negotiations and contracts. Department Budgeting: Creating and maintaining Annual budget for the department in coordination with the HOD Asset Management:
- 3. Managing IT assets of the company, handling WAN / LAN and systems, ensuring agreed up time of the system. Upgrading & deploying preventive and break down maintenance plans, involving in the selection and setting the new assets requirement of the organization. Reporting: Generating of internal reporting requirements and monthly performance review. Reporting to the management and authority within proper time. Time & Call Management: Developing call & time management system with the vendors in order to monitor & control the service level agreement for the system & network. Misc. Activities: Maintaining details of the inventory of desktops, Laptops, Printers, Hubs, Switches, Modems, etc. Taking daily backup of the server data to tape. Assigning Internet access to users on HOD approval. Performing the troubleshooting of ESS related complaints like password problem, User ID locked, etc. Scanning the desktops on a weekly basis, servers for virus infection and cleaning infected files. ADS Management & configuring Windows 2003 & 2008 server. Maintaining LAN and WAN. Network & Connectivity: - • Physical arrangement & maintenance of LAN Installation & Maintenance of Desktops / Laptops: - • Install Desktops along with OS, other office suits like MS-Office, Lotus Notes at user – end • Install Printers, Scanners, Multimedia etc on Desktops / Laptops as per requirements • Install & Upgrade Antivirus on Desktops / Laptops on regular basis • Install Vulnerability Patches for OS and other Software on regular basis • Attend and redress complaints related with Hardware, Software, network, printer etc • Create Domain User & Assign rights Anti-Virus Server: • Install of Mcafee anti-virus software. • Install corporate office edition and configuration
- 4. Professional qualification MBA (IT&MARKETING) from Maha Maya University Noida (2013). BCA from CCS University Meerut (2011). Academic qualification 10th & 12th pass from UP Board. Computer proficiency Windows: - window vista, window 98, window 7. MS Office: - 2003, 2007, 2010. Microsoft Word, Microsoft Excel. Software- ERP (MS Navision 2009) Personal Dossier Date of Birth : 10th May 1989. Languages Known : English, Hindi. Permanent Address : House No I-194 Sec – BETA2 Greater Noida (U.P). Marital status : Unmarried Date: - Mukesh Pal Singh