This document discusses software integration challenges and how an Enterprise Service Bus (ESB) and Mule ESB can address them. It describes integration patterns like peer-to-peer and hub-and-spoke. An ESB is middleware that connects applications and services to allow communication. Mule ESB is an open source ESB that supports protocols like JMS, web services, and files. It allows easy integration of existing systems regardless of technology. Examples demonstrate how Mule ESB can be used in a loan broker application.