Naeem Ahmed
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Naeem Ahmed is seeking a job opportunity. He has over 5 years of experience in HR, administration, sales, and customer service roles in Pakistan and Dubai. He holds an MBA in Marketing and BSc degrees in Computer Science, Physics, and Mathematics. He is proficient in English, Urdu, and Hindi. Key skills include HR management, payroll, time management, document management, and Microsoft Office. He has a valid Dubai driving license and employment visa. His previous roles involved maintaining employee databases, hiring staff, generating reports, managing payroll, and supporting visa renewals as an HR Assistant. As a Sales Officer, he led a team to achieve record sales. In his customer service role, he handled
Naeem Ahmed
- 1. NAEEM AHMED naeemsukhera@gmail.com 00971564348071 EDUCATION MBA Marketing 3.68/4.00 CGPA, 2008 - 2010, Pakistan BSc, Computer Science, Physics, Mathematics, 2005 – 2007/08, Pakistan LANGUAGES Urdu (Native) / Hindi English (Professional Working proficiency) SKILLS & EXPERTISE PRO Assistance CEO Assistance HR Manager Assistance Payroll Management Microsoft Word Microsoft Excel Time management Documents Management ADDRESS AND VISA INFO Bank Street Bur Dubai, Dubai U.A.E Employment Visa. (Notice Period Completed & immediately Available to join) DRIVING LICENSE Dubai Issued Driving License with Personal Vehicle (Light Automatic.) PROFESSIONAL EXPERIENCE HR / ADMIN ASSISTANT AT SUPREMA MARINE L.L.C. DECEMBER 2013 – OCTOBER 2016 (2 YEARS 10 MONTHS) Maintained and developed a database for nearly 100 employees. Hired and enrolled more than 50 employees during my service. Generated all reports related to employees. Generated payroll and overtime calculations every month. Supported P.R.O for renewals for passport, Visa, Labor Card and Emirates ID Calculated leave salaries, leave payments, final settlements, Gratuity of all the employees. Supported P.R.O for the Cancellation of Visas. Arranged hotel bookings for the consultants along with the flight reservations. Booked tickets for the employees for vacations. Handled employee complaints and issues regarding the work. Prepared monthly Job Order Sheets. Bill payments for the company (DEWA, Mobile, Rental Payments) SALES OFFICER AT ENGRO FOODS LIMITED AUGUST 2012 - JULY 2013 Conducted sale of Dairy products such as Tetra Packed Milk, Tea Whiteners, and Cream. Lead a team of 6 sales person covering the areas of Abbottabad. Conducted market research and identified the target market. Made Sales call by direct approach to the target. Built good business relation with the retailers, and consumers. Developed the whole market area within one month. Within 2 months our team was able to make a record sale of more than 0.5 million and mounting. Conducted promotional activates and distributed the promotional material to the customers. CUSTOMER SERVICE AND SALES OFFICER AT PAKISTAN TELECOMMUNICATION LIMITED MARCH 2011 – FEBRUARY 2012 Received new order bookings and assigned the feasibility reporting task to the area personal. Assigned the installation task to the concerned person. Handled customer inquiries, complaints, billings and payment related issues and requests. Interpreted complaints of angry customers, with a very positive attitude. Repaired the customer’s trust and gathered all the available and related resources to satisfy the customer’s query. Received direct complaints from the customer and troubleshooting over the phone / personal visit. Assigned the rectification task to the technicians if required.