NCR Guidelines

User Guide ESS Offshore
Webshop
Non Conformity Reporting (NCR)

Link: http://ess.ems-shipsupply.com

This introduction will describe how you submit a Non-Conformity Report if the delivery is
not according to agreed terms and conditions.

Welcome

If you receive an delivery which is not meeting the
agreed terms and conditions
use the web shop to submit a Non-Conformity Report to
the office in charge of
the delivery.

You have 24 hours after receipt of the order to complain
about the delivery.

Login to webshop with the Rig/Vessel Account
Login to webshop with the Rig/Vessel Account

Click the Non-Conformity report link to
Click the Non-Conformity report link to
be redirected to the orders still open
be redirected to the orders still open
for complains
for complains

New Features:

1.User can able to search
records by Order Id
1
2.Total pricing shown against
every order
2 3.Approve Confirmation asked
before approving the orders
from webshop explicitly

3 Click the envelope to open the order you want to file aaNCR against
Click the envelope to open the order you want to file NCR against
Click the green check button to approve the order from webshop
Click the green check button to approve the order from webshop

1. Fill the required
1. Fill the required
information for header and
information for header and
order items information.
order items information.
1 2. Click the icon to attach the
2. Click the icon to attach the
files for every products
files for every products
3. You can use Up/Down
3. You can use Up/Down
controls to
controls to
increase/decrease quantity
increase/decrease quantity
or either you can type it.
or either you can type it.
4. Click Save and Preview to
4. Click Save and Preview to
keep modifying and
keep modifying and
previewing the NCR sent to
previewing the NCR sent to
3 base system. Once report
base system. Once report
2
sent, the later modification
sent, the later modification
would not be sent again.
would not be sent again.

4

1 4
2

1. User is informed about successful saved
1. User is informed about successful saved
information
information
2. The report is loaded with the new
2. The report is loaded with the new
format.
format.
3. The report includes Total pricing value of
3. The report includes Total pricing value of
NCR
NCR 3
4. Click Send Report to send report to base
4. Click Send Report to send report to base
system
system

An confirmation email is received to
An confirmation email is received to

NCR Guidelines

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