Negotiation Skill.pptx for PGDM students
- 1. NEGOTIATION SKILLS BY SITARA NAZIR
- 2. INTRODUCTION • The word Negotiation is derived from Latin word ‘neg’(not)+ ‘otium’(leisure) i.e. not a ‘leisure ’or simply ‘business’. • It is a communication and problem solving process built on a broad foundation of skills and knowledge. • It is also one of the most popular and effective means of resolving conflicts and misunderstandings. • So what exactly negotiation means- • It means to confer another or others in order to come to terms or reach an agreement. • Mutual discussion and arrangements of the terms of reach an agreement. • To settle by discussion and bargaining
- 3. DEFINITION • Negotiation is a process where two parties with differences which they need to resolve are trying to reach agreement through exploring for options and exchanging offers and an agreement. • Firstly , negotiation is a process- a sequence of activities perhaps with an underlying pattern. It is not a single event-choices are made along the way.it is not mechanical and deterministic-the choices negotiator makes affect how the agreement will be achieved and what the agreement will be. • Secondly , we need two parties for a negotiation. • Thirdly , there must be differences. If there are no differences there is no need to negotiate and because there are differences we can expect some conflict and competition.
- 4. Negotiation vs other social interactions