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NEGOTIATION TECHNIQUES
IN A DIGITAL LIBRARY
Andalusian eHealth Library
Laura Muñoz-Gonzalez, Veronica Juan-Quilis MD, PhD
laura.munoz.gonzalez@juntadeandalucia.es
veronica.juan@juntadeandalucia.es
http://www.luventicus.org/mapas/espana/andalucia.html
SEVILLA
HUELVA
CÁDIZ
CÓRDOBA
JAÉN
GRANADA
ALMERÍA
MÁLAGA
CAIDB
EP. Hosp
Bajo Guadalquivir
EP. Hosp. Poniente
EP. Hosp. Alto
Guadalquivir
EP. Hosp. de
Montilla
EP. Hosp.
Costa del Sol
Hosp. Reina Sofía
Hosp. Carlos Haya
Hosp. Virgen Macarena
Hosp. Axarquía
Hosp. Serranía
de Ronda
Hosp. La Inmaculada
Hosp. Torrecárdenas
Hosp. de Baza
Hosp. Virgen
de las Nieves
Hosp. San Cecilio
Hosp. Santa Ana
Hosp. Virgen
De la Victoria
Hosp. Antequera
Hosp. San Agustín
Hosp. San Juan
de la Cruz
Hosp. Ciudad
de Jaén
Hosp. Infanta
Margarita
Hosp. Valle de
los Pedroches
Hosp. de Jerez
Hosp. de Puerto Real
Hosp. Puerta del Mar
Hosp. de la Línea
de la Concepción
Hosp. Punta
de Europa
Hosp. Infanta Elena
Hosp. Juan
Ramón Jiménez
Hosp. Riotinto
Hosp. Ntra. Sra.
de la Merced
Hosp. S. Juan de Dios
del Aljarafe Hosp. Virgen del Rocío
Hosp. Ntra. Sra.
de Valme
El Toyo
Guadix
Utrera
Constantina
Ecija
Sierra de Segura
Alcaudete
Puente Genil
SAS Hospital
Public Agency Hospital
High Resolution Hospital
Key
CAIDB, Andalusian Center of Health
Sciences Information & Documentation
Primary Healthcare Centers and
others
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
F. Iavante
C. Salud
C. Salud
C. Salud
C. Salud
Esc. Andaluza
Salud Publica
Bancelan
C. SaludC. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. SaludC. Salud
C. Salud
C. Salud
C. Salud C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
Cabimer
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
C. Salud
CENTERS OF THE ANDALUSIAN HEALTH SYSTEMCENTERS OF THE ANDALUSIAN HEALTH SYSTEM
THE ANDALUSIAN HEALTH SYSTEMTHE ANDALUSIAN HEALTH SYSTEM
• Public Health System for more than 8 million inhabitants
• More than 40 Hospitals
• 1,500 Primary Healthcare centers
• 28 Other Centers: Research, Foundations, etc.
• 95,000 Health professionals
Government Strategy
Creating a National Digital Library
2006
ANDALUSIAN eHEALTH LIBRARYANDALUSIAN eHEALTH LIBRARY
• To obtain scientific information
resources for health professionals.
• To help citizens to find health
information.
• To coordinate the Andalusian
Health Information centers.
• To establish strategic agreements
with other organizations.
• To contribute to the development of
Knowledge Management.
WHAT IS A DIGITAL LIBRARY?WHAT IS A DIGITAL LIBRARY?
A digital library provides all the servicesservices and
information resourcesinformation resources through the Internet to a
user communityuser community.
All you need is….
CENTRAL PURCHASINGCENTRAL PURCHASING
• Rationalization of the collection to avoid
duplication.
• Evaluation of the journal list.
• Full access to journals (with no embargo).
• Scale economics.
• Access to the same information for the whole
Health System.
• Including access to library services in Primary
Healthcare.
• Partnership with other Institutions (national and
international).
• Remote access.
UNUNKNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
How to adapt our
negotiation techniques
and licensing process to
the requirements of this
central library?
Andalusian
eHealth
Library
WHAT IS THE ANDALUSIAN eHEALTH LIBRARY FOR PUBLISHERS?:WHAT IS THE ANDALUSIAN eHEALTH LIBRARY FOR PUBLISHERS?:
Central Library Institutional
Hospital Network Academic Library
Consortium Public Library
PROCESS OF ELECTRONIC RESOURCE CONTRACTINGPROCESS OF ELECTRONIC RESOURCE CONTRACTING
PROCESS OF ELECTRONIC RESOURCE CONTRACTINGPROCESS OF ELECTRONIC RESOURCE CONTRACTING
YEAR 2006YEAR 2006
975 journals
6 databases
1 Contract with an
agency4 Licenses
Concern: Healthcare Needs
1.500 subscribed titles + 1,546 Open Access
journals, 8 databases and other scientific
resources
Only two of our titles are
subscribed through an
agency
25 Licenses
Direct negotiation with
publishers
Concern: Research, Teaching, Forensic, Legal and Healthcare Needs
YEAR 2014YEAR 2014
YEAR 2014YEAR 2014
YEAR 2006YEAR 2006
YEAR 2014YEAR 2014
Process finished in June
RESULTS 2006-2011RESULTS 2006-2011
- The only intermediary for contracting Health Information Resources for
the System. It represents a saving percentage of 25.42% compared
with subscription costs if hospitals had continued their individual
contracting.
- Health resources accessible for small and big hospitals as well as
primary health care centres.
Cost-Effectiveness and Economies of Scale
Negotiation Techniques in digital library
Negotiation Techniques in digital library
Negotiation Techniques in digital library
This is an initiative which allo ws
institutio ns to sig nificantly incre ase the
q uality o f se rvice s de live re d to
pro fe ssio nals and patie nts/citiz e ns
while saving co nside rable financial
re so urce s: it is a re al "be st value fo r
m o ne y" unde rtaking . EPSA 2013
Evaluation Summary Notes
THANK YOU!

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Negotiation Techniques in digital library

  • 1. NEGOTIATION TECHNIQUES IN A DIGITAL LIBRARY Andalusian eHealth Library Laura Muñoz-Gonzalez, Veronica Juan-Quilis MD, PhD laura.munoz.gonzalez@juntadeandalucia.es veronica.juan@juntadeandalucia.es
  • 3. SEVILLA HUELVA CÁDIZ CÓRDOBA JAÉN GRANADA ALMERÍA MÁLAGA CAIDB EP. Hosp Bajo Guadalquivir EP. Hosp. Poniente EP. Hosp. Alto Guadalquivir EP. Hosp. de Montilla EP. Hosp. Costa del Sol Hosp. Reina Sofía Hosp. Carlos Haya Hosp. Virgen Macarena Hosp. Axarquía Hosp. Serranía de Ronda Hosp. La Inmaculada Hosp. Torrecárdenas Hosp. de Baza Hosp. Virgen de las Nieves Hosp. San Cecilio Hosp. Santa Ana Hosp. Virgen De la Victoria Hosp. Antequera Hosp. San Agustín Hosp. San Juan de la Cruz Hosp. Ciudad de Jaén Hosp. Infanta Margarita Hosp. Valle de los Pedroches Hosp. de Jerez Hosp. de Puerto Real Hosp. Puerta del Mar Hosp. de la Línea de la Concepción Hosp. Punta de Europa Hosp. Infanta Elena Hosp. Juan Ramón Jiménez Hosp. Riotinto Hosp. Ntra. Sra. de la Merced Hosp. S. Juan de Dios del Aljarafe Hosp. Virgen del Rocío Hosp. Ntra. Sra. de Valme El Toyo Guadix Utrera Constantina Ecija Sierra de Segura Alcaudete Puente Genil SAS Hospital Public Agency Hospital High Resolution Hospital Key CAIDB, Andalusian Center of Health Sciences Information & Documentation Primary Healthcare Centers and others C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud F. Iavante C. Salud C. Salud C. Salud C. Salud Esc. Andaluza Salud Publica Bancelan C. SaludC. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. SaludC. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud Cabimer C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud C. Salud CENTERS OF THE ANDALUSIAN HEALTH SYSTEMCENTERS OF THE ANDALUSIAN HEALTH SYSTEM
  • 4. THE ANDALUSIAN HEALTH SYSTEMTHE ANDALUSIAN HEALTH SYSTEM • Public Health System for more than 8 million inhabitants • More than 40 Hospitals • 1,500 Primary Healthcare centers • 28 Other Centers: Research, Foundations, etc. • 95,000 Health professionals Government Strategy Creating a National Digital Library 2006
  • 5. ANDALUSIAN eHEALTH LIBRARYANDALUSIAN eHEALTH LIBRARY • To obtain scientific information resources for health professionals. • To help citizens to find health information. • To coordinate the Andalusian Health Information centers. • To establish strategic agreements with other organizations. • To contribute to the development of Knowledge Management.
  • 6. WHAT IS A DIGITAL LIBRARY?WHAT IS A DIGITAL LIBRARY? A digital library provides all the servicesservices and information resourcesinformation resources through the Internet to a user communityuser community. All you need is….
  • 7. CENTRAL PURCHASINGCENTRAL PURCHASING • Rationalization of the collection to avoid duplication. • Evaluation of the journal list. • Full access to journals (with no embargo). • Scale economics. • Access to the same information for the whole Health System. • Including access to library services in Primary Healthcare. • Partnership with other Institutions (national and international). • Remote access.
  • 8. UNUNKNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT How to adapt our negotiation techniques and licensing process to the requirements of this central library?
  • 9. Andalusian eHealth Library WHAT IS THE ANDALUSIAN eHEALTH LIBRARY FOR PUBLISHERS?:WHAT IS THE ANDALUSIAN eHEALTH LIBRARY FOR PUBLISHERS?: Central Library Institutional Hospital Network Academic Library Consortium Public Library
  • 10. PROCESS OF ELECTRONIC RESOURCE CONTRACTINGPROCESS OF ELECTRONIC RESOURCE CONTRACTING
  • 11. PROCESS OF ELECTRONIC RESOURCE CONTRACTINGPROCESS OF ELECTRONIC RESOURCE CONTRACTING
  • 12. YEAR 2006YEAR 2006 975 journals 6 databases 1 Contract with an agency4 Licenses Concern: Healthcare Needs
  • 13. 1.500 subscribed titles + 1,546 Open Access journals, 8 databases and other scientific resources Only two of our titles are subscribed through an agency 25 Licenses Direct negotiation with publishers Concern: Research, Teaching, Forensic, Legal and Healthcare Needs YEAR 2014YEAR 2014
  • 16. YEAR 2014YEAR 2014 Process finished in June
  • 17. RESULTS 2006-2011RESULTS 2006-2011 - The only intermediary for contracting Health Information Resources for the System. It represents a saving percentage of 25.42% compared with subscription costs if hospitals had continued their individual contracting. - Health resources accessible for small and big hospitals as well as primary health care centres. Cost-Effectiveness and Economies of Scale
  • 21. This is an initiative which allo ws institutio ns to sig nificantly incre ase the q uality o f se rvice s de live re d to pro fe ssio nals and patie nts/citiz e ns while saving co nside rable financial re so urce s: it is a re al "be st value fo r m o ne y" unde rtaking . EPSA 2013 Evaluation Summary Notes