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UNDERSTANDING OUR NEW
OPERATING SEGMENTS
AND SUPPLEMENTAL
INFORMATION FOR THE YEAR
ENDED
DECEMBER 31, 2015
April 19, 2016
Throughout this document, we, us, our, the corporation and Aimia mean, as the context may require, either Aimia Inc. or, collectively, Aimia Inc. and its subsidiaries. When used herein, GAAP means generally accepted accounting
principles in Canada and represents International Financial Reporting Standards. All financial information is in Canadian dollars unless otherwise noted.
This document should be read in conjunction with our Audited Consolidated Financial Statements and our Management Discussion & Analysis of Financial Conditions and Results of Operations (MD&A) for the year ended
December 31, 2015. Certain historical financial information contained herein is derived from our Audited Consolidated Financial Statements for the year ended December 31, 2015.
At December 31, 2015, the Corporation had the following operating segments: Canada, the United States and Asia-Pacific (US & APAC) and Europe, Middle-East and Africa (EMEA). Effective January 1, 2016, Aimia changed its
organizational and financial reporting segments from a regional structure to a line of business structure. The changes focus the company on its core businesses for growth and leadership in data-driven marketing and loyalty
analytics, while also simplifying Aimia's operations. The new structure has three operating segments:
• Americas Coalitions will focus on innovation and investment in our core Aeroplan coalition and any future coalitions in the Americas, as well as our non-platform based work for customers in the Americas;
• International Coalitions will include the Nectar UK and Air Miles Middle East coalitions and any future coalitions outside the Americas, as well as the Middle East business and the Shopper Insights and Communications
business; and
• Global Loyalty Solutions will bring together our strategy and solutions business for individual clients, particularly our platform-based business, with products such as Aimia Loyalty Platform and Smart Button.
Corporate will include unallocated global shared services and global product costs.
Non-GAAP Financial Measures
Gross Billings from the sale of Loyalty Units
Aimia derives cash inflows from the sale of Loyalty Units to Accumulation Partners with respect to its coalition loyalty programs. These inflows are referred to as “Gross Billings from sale of Loyalty Units”.
Gross Billings from Loyalty Services and Other
Aimia derives cash inflows from loyalty services, analytics and insights services, as well as various other loyalty related services rendered or to be rendered to clients. These inflows are referred to as “Gross Billings from Loyalty
Services and Other”.
Adjusted EBITDA
Adjusted EBITDA is not a measurement based on GAAP, is not considered an alternative to operating income or net earnings in measuring performance, and is not comparable to similar measures used by other issuers. We do not
believe that Adjusted EBITDA has an appropriate directly comparable GAAP measure. As an alternative, we do however provide a reconciliation to operating income in our MD&A for the year ending December 31, 2015.
Adjusted EBITDA is used by management to evaluate performance, and to measure compliance with debt covenants. Management believes Adjusted EBITDA assists investors in comparing the Corporation's performance on a
consistent basis without regard to depreciation and amortization and impairment, which are non-cash in nature and can vary significantly depending on accounting methods and non-operating factors such as historical cost.
Adjusted EBITDA is operating income adjusted to exclude depreciation, amortization and impairment charges, as well as adjusted for certain factors particular to the business, such as changes in deferred revenue and Future
Redemption Costs. Adjusted EBITDA also includes distributions and dividends received or receivable from equity-accounted investments.
Adjusted EBITDA should not be used as an exclusive measure of cash flow because it does not account for the impact of working capital growth, capital expenditures, debt repayments and other sources and uses of cash, which are
disclosed in the statements of cash flows.
Reconciliation to GAAP
For a reconciliation of the above Non-GAAP financial measures to GAAP based on our operating segments at December 31, 2015, please refer to our MD&A for the year ending December 31, 2015.
ACCOMPANYING NOTES AND CAUTIONARY STATEMENTS
2
SIMPLIFY, FOCUS & GROW: NEW DIVISIONAL STRUCTURE
Canada
EMEA
US & APAC
Americas Coalitions
International Coalitions
Global Loyalty Solutions
SIMPLIFY
e.g. the cost base
GROW
e.g. core businesses
FOCUS
e.g. on specific markets
3
OLD NEW
NEW REPORTING SEGMENTS
4
EMEA
• Coalitions (Nectar + Air Miles Middle East)
• Shopper Insights and Communications
• Middle East Loyalty Solutions
• UK Loyalty Solutions
• Product Development
International Coalitions
• Coalitions (Nectar + Air Miles Middle East)
• Shopper Insights and Communications
• Middle East Loyalty Solutions
Canada
• Coalitions (Aeroplan)
• Canada Rewards
• Enhancement Services
Americas Coalitions
• Coalitions (Aeroplan)
• Canada Rewards
• Enhancement Services
• US Channel & Employee Loyalty
US & APAC
• US Loyalty Solutions
• US Channel & Employee Loyalty
• APAC Loyalty Solutions
Global Loyalty Solutions
• US Loyalty Solutions
• UK Loyalty Solutions
• APAC Loyalty Solutions
Corporate
• Global Services
Corporate
• Global Services
• Product Development
OLD NEW
2015 GROSS BILLINGS*
($ in millions)
*Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2.
(1) 74% of Gross Billings is driven by Gross Billings from Loyalty Units
Aimia
Gross Billings(1)
$2,469.0
Americas
Coalitions
$1,506.4
61% of total
Gross Billings
International
Coalitions
$725.4
29% of total
Gross Billings
Global Loyalty
Solutions
$239.3
10% of total
Gross Billings
Gross Billings from sale of
Loyalty Units(1)
$1,201.3
Gross Billings from Loyalty
Services and Other
$305.1
Gross Billings from sale of
Loyalty Units(1)
$631.4
Gross Billings from Loyalty
Services and Other
$94.0
30% TD
20% Air Canada
10% Other
23% CIBC
17% AMEX
Aeroplan Gross Billings from
sale of Loyalty Units
• ALP (enterprise)
• Smart Button (mid-market)
• ACP (campaign)
Global Loyalty Solutions
(GLS) Platform
Wrap around + legacy platforms +
services
59% Sainsbury’s
41% Other
Nectar + Air Miles Middle East Gross
Billings from sale of Loyalty Units
• Loyalty design
• Loyalty operations
• Data & Analytics
• Rewards
fulfillment
• Other services
5
2015 SEGMENT GROSS BILLINGS AND ADJUSTED EBITDA*
(OPERATING SEGMENTS EFFECTIVE JANUARY 1, 2016)
6
*Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2.
(1) Americas Coalitions excludes the $45.7 million reduction in the Card Migration Provision and $5.3 million severance expense related to the organizational changes
announced on August 14, 2015. International Coalitions, Global Loyalty Solutions, and Corporate also excludes the severance expense of $5.8 million, $2.4 million, and
$2.2 million, respectively, related to the organizational changes announced on August 14, 2015.
(2) Distributions from i2c reported in Adjusted EBITDA under International Coalitions.
(3) Includes the wind-down of a client program related to rewards fulfillment activities as disclosed in the MD&A on February 24, 2016.
(4) Corporate includes distributions from Club Premier and share-based compensation.
($ in millions)
Gross
Billings
Adjusted
EBITDA
Adj. EBITDA
margin
Adjustments
(1) Normalized
Adjusted EBITDA
Normalized
Adj. EBITDA
margin
Americas Coalitions 1,506.4 274.5 18.2% -40.4 234.1 15.5%
International Coalitions(2) 725.4 59.9 8.3% 5.8 65.7 9.1%
Global Loyalty Solutions(3) 239.3 4.4 1.8% 2.4 6.8 2.8%
Corporate(4) - -75.4 -- 2.2 -73.2 --
Eliminations -2.1 - -- - - --
Total 2,469.0 263.4 10.7% -30.0 233.4 9.5%
KEY TAKEAWAYS
7
CORE BUSINESSES DISTRIBUTIONS RE-CATEGORIZATION
• Aeroplan reported under
Americas Coalitions
• Distributions from Club
Premier reported under
Corporate
• Channel and Employee Loyalty
business re-categorized from
US & APAC to Americas
Coalitions
• Nectar and Air Miles Middle
East reported under
International Coalitions
• Distributions from i2c reported
under International Coalitions
• UK Loyalty Services re-
categorized from EMEA to
Global Loyalty Solutions
• Middle East Loyalty Services
reported in International
Coalitions
• Product development re-
categorized from EMEA to
Corporate
THANK YOU
2015 QUARTERLY GROSS BILLINGS AND ADJUSTED EBITDA*
(OPERATING SEGMENTS EFFECTIVE JANUARY 1, 2016)
9
*Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2.
(1) Severance expenses related to the organizational changes announced on August 14, 2015 are included in Americas Coalitions of $5.3 million, International Coalitions of $5.8
million, Global Loyalty Solutions of $2.4 million, and Corporate of $2.2 million.
(2) Americas Coalitions Adjusted EBITDA includes the $45.7 million reduction in the Card Migration Provision.
(3) Corporate includes share-based compensation and distributions from Club Premier.
2015 Gross Billings 2015 Adjusted EBITDA
($ in millions) FY Q1 Q2 Q3 Q4 FY(1)(2) Q1 Q2(2) Q3 Q4
Americas Coalitions 1,506.4 361.9 376.0 369.8 398.7 274.5 53.4 100.1 56.9 64.9
International Coalitions 725.4 180.3 174.2 148.8 222.1 59.9 18.5 24.7 8.2 13.2
Global Loyalty Solutions 239.3 53.6 55.6 62.1 68.0 4.4 1.6 1.0 2.0 -0.2
Corporate(3)
- - - - - -75.4 -21.4 -18.3 -21.0 -14.7
Eliminations -2.1 -0.6 -0.5 -0.4 -0.6 - - - - -
Total 2,469.0 595.2 605.3 580.3 688.2 263.4 52.1 107.5 46.1 63.2
2015 QUARTERLY GROSS BILLINGS AND ADJUSTED EBITDA*
(OPERATING SEGMENTS AS AT DECEMBER 31, 2015)
10
2015 Gross Billings 2015 Adjusted EBITDA
($ in millions ) FY Q1 Q2 Q3 Q4 FY(1)(2) Q1 Q2(2) Q3 Q4
Canada 1,356.6 327.6 343.0 332.0 354.0 272.3 55.7 102.7 56.1 58.6
EMEA 762.0 185.1 181.9 161.3 233.7 54.7 17.3 22.2 6.4 13.5
US & APAC 351.5 82.7 80.6 87.3 100.9 -5.8 -3.4 -3.5 -1.0 2.1
Corporate(3) - - - - - -57.8 -17.5 -13.9 -15.4 -11.0
Eliminations -1.1 -0.2 -0.2 -0.3 -0.4 - - - - -
Total 2,469.0 595.2 605.3 580.3 688.2 263.4 52.1 107.5 46.1 63.2
*Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2.
(1) Severance expenses related to the organizational changes announced on August 14, 2015 are included in Canada of $3.1 million, EMEA of $6.6 million, US & APAC of $3.8
million, and Corporate of $2.2 million.
(2) Canada Adjusted EBITDA includes the $45.7 million reduction in the Card Migration Provision.
(3) Corporate includes share-based compensation and distributions from Club Premier.
11
(in millions of Canadian dollars)
Operating Segments
Gross Billings from the sale of Loyalty
Units 284.8 160.4 - - - 445.2
Gross Billings from Loyalty Services and
Other 77.1 19.9 53.6 - (0.6) 150.0
Total Gross Billings 361.9 180.3 53.6 - (0.6) 595.2
Revenue from Loyalty Units 304.8 203.4 - - - 508.2
Revenue from Loyalty Services and Other
78.9 19.8 53.2 - - 151.9
Intercompany revenue - 0.2 0.4 - (0.6) -
Total revenue 383.7 223.4 53.6 - (0.6) 660.1
Cost of rew ards and direct costs 258.3 141.8 30.9 - (0.3) 430.7
Depreciation and amortization 37.7 3.8 1.6 2.5 - 45.6
Gross margin 87.7 77.8 21.1 (2.5) (0.3) 183.8
Operating expenses before the
undernoted 79.6 35.8 21.1 19.1 (0.3) 155.3
Share-based compensation - - - 2.3 - 2.3
Total operating expenses 79.6 35.8 21.1 21.4 (0.3) 157.6
Operating income (loss) 8.1 42.0 - (23.9) - 26.2
Adjusted EBITDA 53.4 18.5 1.6 (21.4) - 52.1
Included in Adjusted EBITDA:
Change in Future Redemption Costs 29.4 15.8 - - - 45.2
Three months ended March 31, 2015
Americas
Coalitions
International
Coalitions
Global
Loyalty
Solutions
Corporate Eliminations Consolidated
12
(in millions of Canadian dollars)
Operating Segments
Gross Billings from the sale of Loyalty
Units 305.9 152.4 - - - 458.3
Gross Billings from Loyalty Services and
Other 70.1 21.8 55.6 - (0.5) 147.0
Total Gross Billings 376.0 174.2 55.6 - (0.5) 605.3
Revenue from Loyalty Units 268.7 116.2 - - - 384.9
Revenue from Loyalty Services and Other
73.9 21.7 56.4 - - 152.0
Intercompany revenue - 0.1 0.4 - (0.5) -
Total revenue 342.6 138.0 56.8 - (0.5) 536.9
Cost of rew ards and direct costs 223.9 90.3 32.4 - (0.2) 346.4
Depreciation and amortization 38.0 3.8 1.5 3.0 - 46.3
Gross margin 80.7 43.9 22.9 (3.0) (0.3) 144.2
Operating expenses before the
undernoted 37.5 34.2 22.2 22.8 (0.3) 116.4
Share-based compensation - - - 4.5 - 4.5
Total operating expenses 37.5 34.2 22.2 27.3 (0.3) 120.9
Operating income (loss) 43.2 9.7 0.7 (30.3) - 23.3
Adjusted EBITDA 100.1 24.7 1.0 (18.3) - 107.5
Included in Adjusted EBITDA:
Change in Future Redemption Costs (14.5) (26.0) - - - (40.5)
Distributions from equity-accounted
investments - 1.0 - 9.0 - 10.0
Consolidated
Americas
Coalitions
International
Coalitions
Global
Loyalty
Solutions
Corporate Eliminations
Three months ended June 30, 2015
13
(in millions of Canadian dollars)
Operating Segments
Gross Billings from the sale of Loyalty
Units 297.4 125.1 - - - 422.5
Gross Billings from Loyalty Services and
Other 72.4 23.7 62.1 - (0.4) 157.8
Total Gross Billings 369.8 148.8 62.1 - (0.4) 580.3
Revenue from Loyalty Units 266.1 103.6 - - - 369.7
Revenue from Loyalty Services and Other
72.7 23.7 63.2 - - 159.6
Intercompany revenue - 0.2 0.2 - (0.4) -
Total revenue 338.8 127.5 63.4 - (0.4) 529.3
Cost of rew ards and direct costs 218.8 86.7 36.1 - (0.2) 341.4
Depreciation and amortization 39.5 3.9 1.7 3.8 - 48.9
Gross margin 80.5 36.9 25.6 (3.8) (0.2) 139.0
Operating expenses before the
undernoted 82.9 39.2 24.0 24.4 (0.2) 170.3
Share-based compensation - - - 1.2 - 1.2
Total operating expenses 82.9 39.2 24.0 25.6 (0.2) 171.5
Operating income (loss) (2.4) (2.3) 1.6 (29.4) - (32.5)
Adjusted EBITDA 56.9 8.2 2.0 (21.0) - 46.1
Included in Adjusted EBITDA:
Change in Future Redemption Costs (11.2) (14.7) - - - (25.9)
Distributions from equity-accounted
investments - - - 4.6 - 4.6
Consolidated
Americas
Coalitions
International
Coalitions
Global
Loyalty
Solutions
Corporate Eliminations
Three months ended September 30, 2015
14
(in millions of Canadian dollars)
Operating Segments
Gross Billings from the sale of Loyalty
Units 313.2 193.5 - - - 506.7
Gross Billings from Loyalty Services and
Other 85.5 28.6 68.0 - (0.6) 181.5
Total Gross Billings 398.7 222.1 68.0 - (0.6) 688.2
Revenue from Loyalty Units 273.3 280.8 - - - 554.1
Revenue from Loyalty Services and Other
84.0 28.6 67.6 - - 180.2
Intercompany revenue - 0.1 0.5 - (0.6) -
Total revenue 357.3 309.5 68.1 - (0.6) 734.3
Cost of rew ards and direct costs 220.4 223.1 40.2 - (0.3) 483.4
Depreciation and amortization 43.8 4.1 2.2 3.5 - 53.6
Gross margin 93.1 82.3 25.7 (3.5) (0.3) 197.3
Operating expenses before share-based
compensation and impairment charges
92.3 53.7 28.0 30.3 (0.3) 204.0
Share-based compensation - - - (2.0) - (2.0)
Impairment charges 13.5 - - - - 13.5
Total operating expenses 105.8 53.7 28.0 28.3 (0.3) 215.5
Operating income (loss) (12.7) 28.6 (2.3) (31.8) - (18.2)
Adjusted EBITDA 64.9 13.2 (0.2) (14.7) - 63.2
Included in Adjusted EBITDA:
Change in Future Redemption Costs (21.1) 65.0 - - - 43.9
Distributions from equity-accounted
investments - 2.9 - 13.6 - 16.5
Consolidated
Americas
Coalitions
International
Coalitions
Global
Loyalty
Solutions
Corporate Eliminations
Three months ended December 31, 2015
15
(in millions of Canadian dollars)
Operating Segments
Gross Billings from the sale of Loyalty
Units 1,201.3 631.4 - - - 1,832.7
Gross Billings from Loyalty Services and
Other 305.1 94.0 239.3 - (2.1) 636.3
Total Gross Billings 1,506.4 725.4 239.3 - (2.1) 2,469.0
Revenue from Loyalty Units 1,112.9 704.0 - - - 1,816.9
Revenue from Loyalty Services and Other
309.5 93.8 240.4 - - 643.7
Intercompany revenue - 0.6 1.5 - (2.1) -
Total revenue 1,422.4 798.4 241.9 - (2.1) 2,460.6
Cost of rew ards and direct costs 921.4 541.9 139.6 - (1.0) 1,601.9
Depreciation and amortization 159.0 15.6 7.0 12.8 - 194.4
Gross margin 342.0 240.9 95.3 (12.8) (1.1) 664.3
Operating expenses before share-based
compensation and impairment charges
292.3 162.9 95.3 96.6 (1.1) 646.0
Share-based compensation - - - 6.0 - 6.0
Impairment charges 13.5 - - - - 13.5
Total operating expenses 305.8 162.9 95.3 102.6 (1.1) 665.5
Operating income (loss) 36.2 78.0 - (115.4) - (1.2)
Adjusted EBITDA 274.5 59.9 4.4 (75.4) - 263.4
Included in Adjusted EBITDA:
Change in Future Redemption Costs (18.2) 35.4 - - - 17.2
Distributions from equity-accounted
investments - 3.9 - 27.2 - 31.1
Consolidated
Americas
Coalitions
International
Coalitions
Global
Loyalty
Solutions
Corporate Eliminations
Year ended December 31, 2015

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New Divisional Structure - Presentation

  • 1. UNDERSTANDING OUR NEW OPERATING SEGMENTS AND SUPPLEMENTAL INFORMATION FOR THE YEAR ENDED DECEMBER 31, 2015 April 19, 2016
  • 2. Throughout this document, we, us, our, the corporation and Aimia mean, as the context may require, either Aimia Inc. or, collectively, Aimia Inc. and its subsidiaries. When used herein, GAAP means generally accepted accounting principles in Canada and represents International Financial Reporting Standards. All financial information is in Canadian dollars unless otherwise noted. This document should be read in conjunction with our Audited Consolidated Financial Statements and our Management Discussion & Analysis of Financial Conditions and Results of Operations (MD&A) for the year ended December 31, 2015. Certain historical financial information contained herein is derived from our Audited Consolidated Financial Statements for the year ended December 31, 2015. At December 31, 2015, the Corporation had the following operating segments: Canada, the United States and Asia-Pacific (US & APAC) and Europe, Middle-East and Africa (EMEA). Effective January 1, 2016, Aimia changed its organizational and financial reporting segments from a regional structure to a line of business structure. The changes focus the company on its core businesses for growth and leadership in data-driven marketing and loyalty analytics, while also simplifying Aimia's operations. The new structure has three operating segments: • Americas Coalitions will focus on innovation and investment in our core Aeroplan coalition and any future coalitions in the Americas, as well as our non-platform based work for customers in the Americas; • International Coalitions will include the Nectar UK and Air Miles Middle East coalitions and any future coalitions outside the Americas, as well as the Middle East business and the Shopper Insights and Communications business; and • Global Loyalty Solutions will bring together our strategy and solutions business for individual clients, particularly our platform-based business, with products such as Aimia Loyalty Platform and Smart Button. Corporate will include unallocated global shared services and global product costs. Non-GAAP Financial Measures Gross Billings from the sale of Loyalty Units Aimia derives cash inflows from the sale of Loyalty Units to Accumulation Partners with respect to its coalition loyalty programs. These inflows are referred to as “Gross Billings from sale of Loyalty Units”. Gross Billings from Loyalty Services and Other Aimia derives cash inflows from loyalty services, analytics and insights services, as well as various other loyalty related services rendered or to be rendered to clients. These inflows are referred to as “Gross Billings from Loyalty Services and Other”. Adjusted EBITDA Adjusted EBITDA is not a measurement based on GAAP, is not considered an alternative to operating income or net earnings in measuring performance, and is not comparable to similar measures used by other issuers. We do not believe that Adjusted EBITDA has an appropriate directly comparable GAAP measure. As an alternative, we do however provide a reconciliation to operating income in our MD&A for the year ending December 31, 2015. Adjusted EBITDA is used by management to evaluate performance, and to measure compliance with debt covenants. Management believes Adjusted EBITDA assists investors in comparing the Corporation's performance on a consistent basis without regard to depreciation and amortization and impairment, which are non-cash in nature and can vary significantly depending on accounting methods and non-operating factors such as historical cost. Adjusted EBITDA is operating income adjusted to exclude depreciation, amortization and impairment charges, as well as adjusted for certain factors particular to the business, such as changes in deferred revenue and Future Redemption Costs. Adjusted EBITDA also includes distributions and dividends received or receivable from equity-accounted investments. Adjusted EBITDA should not be used as an exclusive measure of cash flow because it does not account for the impact of working capital growth, capital expenditures, debt repayments and other sources and uses of cash, which are disclosed in the statements of cash flows. Reconciliation to GAAP For a reconciliation of the above Non-GAAP financial measures to GAAP based on our operating segments at December 31, 2015, please refer to our MD&A for the year ending December 31, 2015. ACCOMPANYING NOTES AND CAUTIONARY STATEMENTS 2
  • 3. SIMPLIFY, FOCUS & GROW: NEW DIVISIONAL STRUCTURE Canada EMEA US & APAC Americas Coalitions International Coalitions Global Loyalty Solutions SIMPLIFY e.g. the cost base GROW e.g. core businesses FOCUS e.g. on specific markets 3 OLD NEW
  • 4. NEW REPORTING SEGMENTS 4 EMEA • Coalitions (Nectar + Air Miles Middle East) • Shopper Insights and Communications • Middle East Loyalty Solutions • UK Loyalty Solutions • Product Development International Coalitions • Coalitions (Nectar + Air Miles Middle East) • Shopper Insights and Communications • Middle East Loyalty Solutions Canada • Coalitions (Aeroplan) • Canada Rewards • Enhancement Services Americas Coalitions • Coalitions (Aeroplan) • Canada Rewards • Enhancement Services • US Channel & Employee Loyalty US & APAC • US Loyalty Solutions • US Channel & Employee Loyalty • APAC Loyalty Solutions Global Loyalty Solutions • US Loyalty Solutions • UK Loyalty Solutions • APAC Loyalty Solutions Corporate • Global Services Corporate • Global Services • Product Development OLD NEW
  • 5. 2015 GROSS BILLINGS* ($ in millions) *Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2. (1) 74% of Gross Billings is driven by Gross Billings from Loyalty Units Aimia Gross Billings(1) $2,469.0 Americas Coalitions $1,506.4 61% of total Gross Billings International Coalitions $725.4 29% of total Gross Billings Global Loyalty Solutions $239.3 10% of total Gross Billings Gross Billings from sale of Loyalty Units(1) $1,201.3 Gross Billings from Loyalty Services and Other $305.1 Gross Billings from sale of Loyalty Units(1) $631.4 Gross Billings from Loyalty Services and Other $94.0 30% TD 20% Air Canada 10% Other 23% CIBC 17% AMEX Aeroplan Gross Billings from sale of Loyalty Units • ALP (enterprise) • Smart Button (mid-market) • ACP (campaign) Global Loyalty Solutions (GLS) Platform Wrap around + legacy platforms + services 59% Sainsbury’s 41% Other Nectar + Air Miles Middle East Gross Billings from sale of Loyalty Units • Loyalty design • Loyalty operations • Data & Analytics • Rewards fulfillment • Other services 5
  • 6. 2015 SEGMENT GROSS BILLINGS AND ADJUSTED EBITDA* (OPERATING SEGMENTS EFFECTIVE JANUARY 1, 2016) 6 *Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2. (1) Americas Coalitions excludes the $45.7 million reduction in the Card Migration Provision and $5.3 million severance expense related to the organizational changes announced on August 14, 2015. International Coalitions, Global Loyalty Solutions, and Corporate also excludes the severance expense of $5.8 million, $2.4 million, and $2.2 million, respectively, related to the organizational changes announced on August 14, 2015. (2) Distributions from i2c reported in Adjusted EBITDA under International Coalitions. (3) Includes the wind-down of a client program related to rewards fulfillment activities as disclosed in the MD&A on February 24, 2016. (4) Corporate includes distributions from Club Premier and share-based compensation. ($ in millions) Gross Billings Adjusted EBITDA Adj. EBITDA margin Adjustments (1) Normalized Adjusted EBITDA Normalized Adj. EBITDA margin Americas Coalitions 1,506.4 274.5 18.2% -40.4 234.1 15.5% International Coalitions(2) 725.4 59.9 8.3% 5.8 65.7 9.1% Global Loyalty Solutions(3) 239.3 4.4 1.8% 2.4 6.8 2.8% Corporate(4) - -75.4 -- 2.2 -73.2 -- Eliminations -2.1 - -- - - -- Total 2,469.0 263.4 10.7% -30.0 233.4 9.5%
  • 7. KEY TAKEAWAYS 7 CORE BUSINESSES DISTRIBUTIONS RE-CATEGORIZATION • Aeroplan reported under Americas Coalitions • Distributions from Club Premier reported under Corporate • Channel and Employee Loyalty business re-categorized from US & APAC to Americas Coalitions • Nectar and Air Miles Middle East reported under International Coalitions • Distributions from i2c reported under International Coalitions • UK Loyalty Services re- categorized from EMEA to Global Loyalty Solutions • Middle East Loyalty Services reported in International Coalitions • Product development re- categorized from EMEA to Corporate
  • 9. 2015 QUARTERLY GROSS BILLINGS AND ADJUSTED EBITDA* (OPERATING SEGMENTS EFFECTIVE JANUARY 1, 2016) 9 *Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2. (1) Severance expenses related to the organizational changes announced on August 14, 2015 are included in Americas Coalitions of $5.3 million, International Coalitions of $5.8 million, Global Loyalty Solutions of $2.4 million, and Corporate of $2.2 million. (2) Americas Coalitions Adjusted EBITDA includes the $45.7 million reduction in the Card Migration Provision. (3) Corporate includes share-based compensation and distributions from Club Premier. 2015 Gross Billings 2015 Adjusted EBITDA ($ in millions) FY Q1 Q2 Q3 Q4 FY(1)(2) Q1 Q2(2) Q3 Q4 Americas Coalitions 1,506.4 361.9 376.0 369.8 398.7 274.5 53.4 100.1 56.9 64.9 International Coalitions 725.4 180.3 174.2 148.8 222.1 59.9 18.5 24.7 8.2 13.2 Global Loyalty Solutions 239.3 53.6 55.6 62.1 68.0 4.4 1.6 1.0 2.0 -0.2 Corporate(3) - - - - - -75.4 -21.4 -18.3 -21.0 -14.7 Eliminations -2.1 -0.6 -0.5 -0.4 -0.6 - - - - - Total 2,469.0 595.2 605.3 580.3 688.2 263.4 52.1 107.5 46.1 63.2
  • 10. 2015 QUARTERLY GROSS BILLINGS AND ADJUSTED EBITDA* (OPERATING SEGMENTS AS AT DECEMBER 31, 2015) 10 2015 Gross Billings 2015 Adjusted EBITDA ($ in millions ) FY Q1 Q2 Q3 Q4 FY(1)(2) Q1 Q2(2) Q3 Q4 Canada 1,356.6 327.6 343.0 332.0 354.0 272.3 55.7 102.7 56.1 58.6 EMEA 762.0 185.1 181.9 161.3 233.7 54.7 17.3 22.2 6.4 13.5 US & APAC 351.5 82.7 80.6 87.3 100.9 -5.8 -3.4 -3.5 -1.0 2.1 Corporate(3) - - - - - -57.8 -17.5 -13.9 -15.4 -11.0 Eliminations -1.1 -0.2 -0.2 -0.3 -0.4 - - - - - Total 2,469.0 595.2 605.3 580.3 688.2 263.4 52.1 107.5 46.1 63.2 *Please refer to the accompanying notes and cautionary statements (including non-GAAP Financial Measures) on page 2. (1) Severance expenses related to the organizational changes announced on August 14, 2015 are included in Canada of $3.1 million, EMEA of $6.6 million, US & APAC of $3.8 million, and Corporate of $2.2 million. (2) Canada Adjusted EBITDA includes the $45.7 million reduction in the Card Migration Provision. (3) Corporate includes share-based compensation and distributions from Club Premier.
  • 11. 11 (in millions of Canadian dollars) Operating Segments Gross Billings from the sale of Loyalty Units 284.8 160.4 - - - 445.2 Gross Billings from Loyalty Services and Other 77.1 19.9 53.6 - (0.6) 150.0 Total Gross Billings 361.9 180.3 53.6 - (0.6) 595.2 Revenue from Loyalty Units 304.8 203.4 - - - 508.2 Revenue from Loyalty Services and Other 78.9 19.8 53.2 - - 151.9 Intercompany revenue - 0.2 0.4 - (0.6) - Total revenue 383.7 223.4 53.6 - (0.6) 660.1 Cost of rew ards and direct costs 258.3 141.8 30.9 - (0.3) 430.7 Depreciation and amortization 37.7 3.8 1.6 2.5 - 45.6 Gross margin 87.7 77.8 21.1 (2.5) (0.3) 183.8 Operating expenses before the undernoted 79.6 35.8 21.1 19.1 (0.3) 155.3 Share-based compensation - - - 2.3 - 2.3 Total operating expenses 79.6 35.8 21.1 21.4 (0.3) 157.6 Operating income (loss) 8.1 42.0 - (23.9) - 26.2 Adjusted EBITDA 53.4 18.5 1.6 (21.4) - 52.1 Included in Adjusted EBITDA: Change in Future Redemption Costs 29.4 15.8 - - - 45.2 Three months ended March 31, 2015 Americas Coalitions International Coalitions Global Loyalty Solutions Corporate Eliminations Consolidated
  • 12. 12 (in millions of Canadian dollars) Operating Segments Gross Billings from the sale of Loyalty Units 305.9 152.4 - - - 458.3 Gross Billings from Loyalty Services and Other 70.1 21.8 55.6 - (0.5) 147.0 Total Gross Billings 376.0 174.2 55.6 - (0.5) 605.3 Revenue from Loyalty Units 268.7 116.2 - - - 384.9 Revenue from Loyalty Services and Other 73.9 21.7 56.4 - - 152.0 Intercompany revenue - 0.1 0.4 - (0.5) - Total revenue 342.6 138.0 56.8 - (0.5) 536.9 Cost of rew ards and direct costs 223.9 90.3 32.4 - (0.2) 346.4 Depreciation and amortization 38.0 3.8 1.5 3.0 - 46.3 Gross margin 80.7 43.9 22.9 (3.0) (0.3) 144.2 Operating expenses before the undernoted 37.5 34.2 22.2 22.8 (0.3) 116.4 Share-based compensation - - - 4.5 - 4.5 Total operating expenses 37.5 34.2 22.2 27.3 (0.3) 120.9 Operating income (loss) 43.2 9.7 0.7 (30.3) - 23.3 Adjusted EBITDA 100.1 24.7 1.0 (18.3) - 107.5 Included in Adjusted EBITDA: Change in Future Redemption Costs (14.5) (26.0) - - - (40.5) Distributions from equity-accounted investments - 1.0 - 9.0 - 10.0 Consolidated Americas Coalitions International Coalitions Global Loyalty Solutions Corporate Eliminations Three months ended June 30, 2015
  • 13. 13 (in millions of Canadian dollars) Operating Segments Gross Billings from the sale of Loyalty Units 297.4 125.1 - - - 422.5 Gross Billings from Loyalty Services and Other 72.4 23.7 62.1 - (0.4) 157.8 Total Gross Billings 369.8 148.8 62.1 - (0.4) 580.3 Revenue from Loyalty Units 266.1 103.6 - - - 369.7 Revenue from Loyalty Services and Other 72.7 23.7 63.2 - - 159.6 Intercompany revenue - 0.2 0.2 - (0.4) - Total revenue 338.8 127.5 63.4 - (0.4) 529.3 Cost of rew ards and direct costs 218.8 86.7 36.1 - (0.2) 341.4 Depreciation and amortization 39.5 3.9 1.7 3.8 - 48.9 Gross margin 80.5 36.9 25.6 (3.8) (0.2) 139.0 Operating expenses before the undernoted 82.9 39.2 24.0 24.4 (0.2) 170.3 Share-based compensation - - - 1.2 - 1.2 Total operating expenses 82.9 39.2 24.0 25.6 (0.2) 171.5 Operating income (loss) (2.4) (2.3) 1.6 (29.4) - (32.5) Adjusted EBITDA 56.9 8.2 2.0 (21.0) - 46.1 Included in Adjusted EBITDA: Change in Future Redemption Costs (11.2) (14.7) - - - (25.9) Distributions from equity-accounted investments - - - 4.6 - 4.6 Consolidated Americas Coalitions International Coalitions Global Loyalty Solutions Corporate Eliminations Three months ended September 30, 2015
  • 14. 14 (in millions of Canadian dollars) Operating Segments Gross Billings from the sale of Loyalty Units 313.2 193.5 - - - 506.7 Gross Billings from Loyalty Services and Other 85.5 28.6 68.0 - (0.6) 181.5 Total Gross Billings 398.7 222.1 68.0 - (0.6) 688.2 Revenue from Loyalty Units 273.3 280.8 - - - 554.1 Revenue from Loyalty Services and Other 84.0 28.6 67.6 - - 180.2 Intercompany revenue - 0.1 0.5 - (0.6) - Total revenue 357.3 309.5 68.1 - (0.6) 734.3 Cost of rew ards and direct costs 220.4 223.1 40.2 - (0.3) 483.4 Depreciation and amortization 43.8 4.1 2.2 3.5 - 53.6 Gross margin 93.1 82.3 25.7 (3.5) (0.3) 197.3 Operating expenses before share-based compensation and impairment charges 92.3 53.7 28.0 30.3 (0.3) 204.0 Share-based compensation - - - (2.0) - (2.0) Impairment charges 13.5 - - - - 13.5 Total operating expenses 105.8 53.7 28.0 28.3 (0.3) 215.5 Operating income (loss) (12.7) 28.6 (2.3) (31.8) - (18.2) Adjusted EBITDA 64.9 13.2 (0.2) (14.7) - 63.2 Included in Adjusted EBITDA: Change in Future Redemption Costs (21.1) 65.0 - - - 43.9 Distributions from equity-accounted investments - 2.9 - 13.6 - 16.5 Consolidated Americas Coalitions International Coalitions Global Loyalty Solutions Corporate Eliminations Three months ended December 31, 2015
  • 15. 15 (in millions of Canadian dollars) Operating Segments Gross Billings from the sale of Loyalty Units 1,201.3 631.4 - - - 1,832.7 Gross Billings from Loyalty Services and Other 305.1 94.0 239.3 - (2.1) 636.3 Total Gross Billings 1,506.4 725.4 239.3 - (2.1) 2,469.0 Revenue from Loyalty Units 1,112.9 704.0 - - - 1,816.9 Revenue from Loyalty Services and Other 309.5 93.8 240.4 - - 643.7 Intercompany revenue - 0.6 1.5 - (2.1) - Total revenue 1,422.4 798.4 241.9 - (2.1) 2,460.6 Cost of rew ards and direct costs 921.4 541.9 139.6 - (1.0) 1,601.9 Depreciation and amortization 159.0 15.6 7.0 12.8 - 194.4 Gross margin 342.0 240.9 95.3 (12.8) (1.1) 664.3 Operating expenses before share-based compensation and impairment charges 292.3 162.9 95.3 96.6 (1.1) 646.0 Share-based compensation - - - 6.0 - 6.0 Impairment charges 13.5 - - - - 13.5 Total operating expenses 305.8 162.9 95.3 102.6 (1.1) 665.5 Operating income (loss) 36.2 78.0 - (115.4) - (1.2) Adjusted EBITDA 274.5 59.9 4.4 (75.4) - 263.4 Included in Adjusted EBITDA: Change in Future Redemption Costs (18.2) 35.4 - - - 17.2 Distributions from equity-accounted investments - 3.9 - 27.2 - 31.1 Consolidated Americas Coalitions International Coalitions Global Loyalty Solutions Corporate Eliminations Year ended December 31, 2015