Nishant_Patnaik
- 1. NN 1 NISHANT PATNAIK Mobile:+61406039136 Email:nishantpatnaik10@gmail.com Overview 8 years experienced software professional who has a varied experience in application development. A result oriented, Pega Certified Lead System Architect. A candidate who has the highest regards for professional ethics and moral conduct. Skills and Roles Technology Pega (7.1, 6.3, 6.2,6.1, 5.1,4.2) Frameworks Smart Investigate, CPM, Adverse Event Case Processing, Sales Force Automation Database And Tools Oracle 10g, PRPC, SQL Developer, DB2 Process Scrum (Agile), SDLC Current Role Lead System Architect in Incessant Technologies Private Limited. Certifications Pega Certified Lead System Architect (CLSA) 6.2SP2 Pega Certified Senior System Architect (CSSA) Pega Certified System Architect (CSA) Sun Certified Java Programmer Work Experience (7 years 2 months) Company Name Designation Duration Incessant Technologies Pvt. Ltd. Technical Lead Jan 2015 - Present Pegasystems India Pvt. Ltd. Principal Solutions Engineer Nov 2010 – Jan 2015 WIPRO Ltd. Senior Software Engineer Apr 2010 – Oct 2010 Cognizant Technology Solutions India Pvt. Ltd. Technical Analyst Nov 2007 – Mar 2010 Education Kalinga Institute of Industrial Technology, Bhubaneswar Course:Bachelorof Technology(ElectronicsandTelecommunication) Year of completion:2007 CGPA:7.91 Ravenshaw Junior College, Cuttack Course:HigherSecondary(10+2) Year of completion:2002
- 2. 2 Aggregate %:79 Stewart School, Cuttack Course:ICSE(10) Year of completion:2000 Aggregate %:88 Communication Well versedinEnglish, Hindi,Bengali andOriya.DuringPegadeveloperconference 2013 and 2014 in HyderabadI presented variousframeworksof Life SciencesDomainatthe Technology Pavilion. Have experienceininteractingdirectlywithenduserswhile providingmaintenance support. Project Profile 1. Telstra CEM Framework , Melbourne, Australia (Jul 2015-Present) Company Incessant Technologies Private Limited Designation Lead System Architect Technology Used PRPC 6.2, Oracle 10 g PRPC Concepts Used Activity, Case Management, Report Definitions, Sections/Harness/Flow Actions, Email Listener, Data transform, Declare Pages, Email Listener Role Team Lead Project Details: The CEMframework is used to build utilities that would be used by Implementation such as Cable Connect and NBN Consumer. The framework is built on legacy application Panorama. Role Details: 1. Doing the design and code review. 2. Discussing with business to figure out the best feasible solution. 3. Mentoring junior developers. 4. Bug Fixing. 5. Maintain the backlog and assign the use cases to team members. 6. Participated in the Upgrade process. 2. Oscar for Sainsbury, UK (Jul 2015-Present) Company Incessant Technologies Private Limited Designation Lead System Architect Technology Used PRPC 7.1.6, CPM 7.1.3, Oracle, AWS Integration
- 3. 3 PRPC Concepts Used Activity, Case Management, Report Definitions, Sections/Harness/Flow Actions, Data transforms, Data Pages. Role Team Lead Project Details: OSCAR means One Single Customer Account Record. OSCAR is a strategic IT project which seeks to make wide-ranging improvements to Sainsbury’s customer services and trading capabilities. OSCAR will replace Sainsbury’s existing CRMsystems, CIS Siebel and Oracle Right Now with a new CRM systembased on Pega. Using Pega’s capabilities Oscar would provide a complete and coherent view of customer orders, cases and interactions in one system, sourcing these from Sainsbury’s multiple channel-specific systems. Role Details: 1. Designing portals for Business COEs and Technical COEs. 2. Enabling tracking changes for Data Tables. 3. Reviewing the implementation design. 4. Mentoring junior developers. 5. Bug Fixing. 3. Capita FS Ireland (Mar 2015 – Jun 2015) Company Incessant Technologies Private Limited Designation Lead System Architect Technology Used PRPC 7.1.4, CPM 7.1.2, Oracle PRPC Concepts Used Activity, Case Management, Report Definitions, Sections/Harness/Flow Actions, Data transforms, IAC Gadgets and Data Pages. Role Team Lead Project Details: Project ARAN is for Capita Ireland on CPM framework of Pega in version 7.1. This is a Loan Book and Finance Management project for different banks with different policies. The main aim of the project was to add new processes to the existing application. Also add new Mandates such as ACC, Eagle NI, L&M and Aran to the existing application. Role Details: 1. Being part of the DCO sessions, designing the processes. 2. Running the application express and creating new implementation layer/ applications for the new mandates. 3. Having discussions with the integration team on how to integrate with the SharePoint. Creating Declare Indexes. Implementing IAC for L&M mandate for external users. 4. Creating reports. 5. Mentoring junior developers. 6. Bug Fixing.
- 4. 4 4. Adoption of new CPM 7.1.3 features for CPMLS (Oct 2014 – Jan 2015) Company Pegasystems India Pvt. Ltd. Designation Principal Solutions Engineer Technology Used PRPC 7.1.6, CPM 7.1.3, Oracle PRPC Concepts Used Activity, Case Management, Report Definitions, Sections/Harness/Flow Actions, Data transforms, IAC Gadgets and Data Pages. Role Senior Developer Project Details: The main aim of the project was to adopt the new features in CPM 7.1.3 in CPM for Life Sciences. As part of this feature adoption, CPM for Life Sciences should be able to harvest feeds from various social networks, chat functionality should be implemented, co-browse should be implemented, a self-service portal should be available and end users should be able to access the application on their mobile. Role Details: Implemented the social integration feature which involved creating apps on Facebook and Twitter, and referring to the keys that were generated at the Application end. Generated IAC Gadgets that were plugged in to the self-service portal so that end users can create service cases on their own. Created a portal which would be accessed by users on their mobile so as to approve or reject a service case. Was also involved in bug fixing. 5. Pharmacovigilance Framework (PVA) (Jul 2014 – Sep 2014) Company Pegasystems India Pvt. Ltd. Designation Principal Solutions Engineer Technology Used PRPC 7.1.4, SQL PRPC Concepts Used Activity, Case Management, Report Definitions, Sections/Harness/Flow Actions, Data Transforms and Data Pages. Role Senior Developer Project Details: PVA framework is developed on top of PRPC. The framework involves creating new agreement cases which involves collecting and managing data on safety of medicines, evaluating the data and making decisions with regard to safety issues. Role Details: Was involved in creating various reports, developing user interfaces, creating new agreement versions from the existing ones, implementing the print functionality and bug fixing. Along with that I was mentoring the junior developers.
- 5. 5 6. Clinical Trials Case Management (Sep 2013 – Jul 2014) Company Pegasystems India Pvt. Ltd. Designation Senior Solutions Engineer Technology Used PRPC 7.1.2, SQL PPRPC Concepts Used: Activity, Data Transforms, Case Type, Harness/Flow Actions/Section, Report Definitions, Flows, Creating Word Document. Role Senior Developer, Occasional Scrum Master Project Details: Clinical Trials Case Management is used to showcase Clinical Trials Management System in Pega. This shows how the sponsor is chosen along with selection of the Contract Research Organization and selection of sites. The Framework also involves the monitoring part where we configure the parameters against which the site would be monitored. Role Details: Was involved in defining the case structure, configuring data pages, designing user interfaces, designing the agent activity, creating a word document and creating various reports. Along with that I was mentoring the junior developers. Also helped the Sales team to demo the framework to various clients. 7. CPM for Life Sciences (Dec 2012 – Sep 2013) Company Pegasystems India Pvt. Ltd. Designation Senior Solutions Engineer Technology Used PRPC 6.3, SQL PPRPC Concepts Used: Activity, Report Definitions, Harness/Flow Actions/Section, SLA, Intent Tasks, Intent Driver, Report Definitions, CPM Service Accelerator, Remote System, FCM etc. Role Senior Developer Project Details: Customer Process Manager for Life Sciences (CPMLS) drives operational cost efficiencies while providing superior customer service consistently across all communication channels to effectively integrate all CRM interactions, across clinical, safety, support and sales and marketing, to achieve new levels of efficiency and customer satisfaction. Role Details: Was involved in designing the entire data model for the framework, configuring data pages to fetch the data, configuring intent tasks, configuring knowledge content rules, creating report definitions, invoking remote cases through federated case management and also in the upgrade process. Also helped the Sales team to demo the framework to various clients.
- 6. 6 8. Incident Management Framework (Jul 2012 – Nov 2012) Company Pegasystems India Pvt. Ltd. Designation Senior Solutions Engineer Technology Used PRPC 6.2, SQL, Java PRPC Components used Activities, Harness/Flow Actions/Sections, Flows Role Developer Project Details: The framework is supposed to be very generic in nature crossing across all verticals. The main purpose of the framework was to capture details regarding an incident. Role Details: Was involved in creating custom rules, invocation of custom rules and building of sample application. 9. Adverse Event Case Processing (Mar 2011 – Jun 2012) Company Pegasystems India Pvt. Ltd. Designation Solutions Engineer Technology Used PRPC 6.2,6.1 SQL PRPC Components used Connect File, Activities, Harness/Flow Actions/Sections, Flows, Report Definitions, File Listener, Service File, List Views, Decision Rules etc. Role Developer Project Details: Adverse Event Case Processing (AECP) is a Pega BPM-based solution for managing a wide range of Pharmacovigilance (PV) processes. It helps life sciences companies reduce the overall cost of individual safety case processing and submissions, as well as provide a platform for managing and automating global aggregate reporting and risk management processes. AECP includes PV processes, data models, business rules, forms/templates, case structures, and user interfaces built on the Pega BPM platform. AECP leverages Pega BPM and Pega’s Life Sciences Foundation to provide core business process, business rules, case management, audit ability, and integration with conventional safety systems. Role Details: Was involved in developing the Reporting Rules component, which on the fly creates operator profiles and related security attributes, decision tables for a particular country, configured the Connect File rule which sends an acknowledgment once the report case reaches a particular status, configured the file listener to pick up xml files from the directory and create event cases, came up with a design to reduce the hard coding of classes and was also involved in the upgrade process. Also helped the Sales team to demo the framework to various clients. Went to the partner location to kick off the implementation on the framework for one of the clients.
- 7. 7 10. Life Sciences Industry Framework (Nov 2010 – Feb 2011) Company Pegasystems India Pvt. Ltd. Designation Solutions Engineer Technology Used PRPC 6.2,6.1, SQL PRPC Components used Activities, Harness/Flow Actions/Sections, List Views, Navigation Rules, Flows etc. Role Developer Project Details: The Life Sciences Industry Foundation (LSIF) delivers ready-to-use modules that accelerate the development of a wide range of life sciences solutions. The foundation lets life sciences organizations quickly deliver solutions that extend the capabilities of their existing systems, increase operational efficiencies and take advantage of new market opportunities in a fraction of the time required with traditional development environments. Role Details: Was involved in sending of external assignments to parties (who are decided upon during the process) using DWA. Along with the standard DWA mail, a mail having an enrollment code is also sent across to the parties. Designing a Landing Page so as to make the above process easy for developers to configure. 11. Baxter Grants (Apr 2010 – Oct 2010 ) Company WIPRO Ltd. Designation Senior Software Engineer Technology Used PRPC 5.1, JAVA, XML, HTML, JavaScript, Oracle 10g,JDEdwards PRPC Components used Activities, Harness/Flow Actions/Sections, List Views, Flows etc. Role Developer Project Details: The project was to provide Level 3 maintenance support for Baxter Grants application. Role Details: Was involved in interacting with end users to resolve their issues, creating reports requested by users, providing bug fixes and implementing RFCs.
- 8. 8 12. Baxter Target Application (Apr2010 – Oct 2010) Company WIPRO Ltd. Designation Senior Software Engineer Technology Used PRPC 5.1, JAVA, XML, HTML, JavaScript, Oracle 10g, JDEdwards, See Burger, Scan Flow PRPC Components used Activities, Harness/Flow Actions/Sections, List Views, Flows etc. Role Developer Project Details: The project was to provide Level 3 maintenance support for Baxter Target Application. Role Details: Was involved in interacting with end users to resolve their issues, creating reports requested by users, providing bug fixes and implementing RFCs. Was also involved in the estimation of second development phase of Target Application. 12. JPMC ASIA Phase II Data Access Segregation (Oct 2009 – Mar 2010) Company Cognizant Technology Solutions India Pvt. Ltd. Designation Technical Analyst Technology Used PRPC 5.1, SI Framework, SQL PRPC Components used Activities, Harness/Flow Actions/Sections, Flows, Access of Role to Objects, Security Rules, Connect SQLs etc. Role Developer Project Details: The project was an enhancement to JPMC Asia Phase II application to make it more robust security wise Role Details: Was involved in Creating a utility which will update the profiles of Operators in Bulk and masking of transactional data based on Security Level 2 of an operator. 13. JPMC ASIA Phase II (Mar 2008 – Sep 2009) Company Cognizant Technology Solutions India Pvt. Ltd. Designation Technical Analyst Technology Used PRPC 5.1, SI Framework, SQL PRPC Components used Activities, Harness/Flow Actions/Sections, Flows, Access of Role to Objects, Security Rules, Connect SQLs etc. Role Developer Project Details:
- 9. 9 The project was the second phase of development of JPMC Asia Application. The application used to create investigation cases parsing eServe and Various SWIFT messages for Asia Pacific region. Role Details: Was involved in resetting of SLA values when there is a change in the Case Type of an Investigation Case, eServe message parsing and processing, transferring of message cases from one Line of Business to another, unit testing, fixing Bugs during UAT phase, implementing CRs. 14. BB&T Treasury Implementation Program (Sep 2008 – Feb 2009) Company Cognizant Technology Solutions India Pvt. Ltd. Designation Technical Analyst Technology Used PRPC 5.3, HTML, JavaScript, DB2 PRPC Components used Activities, Harness/Flow Actions/Sections, Flows, List Views, Summary Views, Connect SQLs etc. Role Developer Project Details: The project was to create various reports and user interfaces for the users of BB&T Treasury Implementation application. Role Details: Was involved in configuring reports on sales to be used by mangers and purging of customer related data from one database and archiving in another database. 13. TD - Purging and Archiving of data (Jul 2008 – Aug 2008) Company Cognizant Technology Solutions India Pvt. Ltd. Designation Technical Analyst Technology Used PRPC 5.3, HTML, JavaScript, SQL PRPC Components used Activities, Harness/Flow Actions/Sections etc. Role Developer Role Details: Was involved in purging of customer related data from one database and archiving the same in another database.
- 10. 10 15. BB&T Insurance Lead (Jan 2008 – Jul 2008) Company Cognizant Technology Solutions India Pvt. Ltd. Designation Technical Analyst Technology Used PRPC 4.2, HTML, JavaScript, SQL PRPC Components used Activities, Harness/Flow Actions/Sections, SOAP Service etc. Role Developer Role Details: Was involved in creating classes and mapping with the tables, designing Flows, designing User Interfaces and configuring SOAP service. Personal Details Passport F6340393 Date of Birth 10th March, 1985 Address Flat No-210, Sigma Towers, Kondapur Botanical Garden Road, Camelot Layout, Opposite to Sai Neha Hospital. Hyderabad - 500084 Place: Date: (NishantPatnaik)