“Transformation
Happens”
Volvo (U.S.) Social Media
Marketing Proposal – 2011
“Tradition”
VS.
“Transformation”
Brands Perceptual Map
The battlefield is up to Volvo
CHARM
QUALITY LINK
ENGAGELISTEN
DESIGN
Volvo on Social Media: WhereAre We?
“A Way of LIFE”
What are people
saying about Volvo?
Listening
Impression
Experience
Like & Dislike
Problems
Complaints
Comments & Replies
Blog + Facebook +
Twitter + Forum =
Showing expertise
Building thought
leadership
Monitoring
Participation
Leadership
“Volvo”
“Car Safety”
“C30”, “S60”
…
What are people
think about others
who own a Volvo?
Media Relations 2.0
Blog – automobile, lifestyle, professional
Blogger – experts, enthusiasts, anyone
Blogging – cars, life, travel, city, test, fun…
Flavor it!
“City Spirit”
“Naughty Test”
“Express Yourself”
“Inside Story”
“Me and Volvo”
“Come Together”
IT IS
TIME TO
GO VIRALA two-month tour in U.S.
- Vlogging
- Live Tweet
-Fans Photo/Video
- Naughty test
…
Evaluation & Measurement
Online Tools
- Google Alert
- YouTube Insight
- Twitter Search
- TweetMeme
- Technorati
- Trendpedia
Offline Approaches
- Consumer Survey
- Questionnaire
4th Quarter
2nd Quarter
3rd Quarter
1st Quarter Listening, monitoring, engaging
“Viral tour”, blogging, live tweeting,
photo/video sharing, buzzing
Blogging, outreach, build relations
Evaluation, optimization, planning
30% Budget
20% Budget
40% Budget
10% Budget
Timeline & Budgeting - $1,000,000
READY TO GO?
Lexie – Zi Liang

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