Non verb com 2
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This document discusses nonverbal communication, which is communication through body language, gestures, eye contact, tone of voice, touch, use of space, time, color and other means besides words. It defines nonverbal communication and explains that nonverbal signals can reinforce or replace spoken communication. It also outlines several types of nonverbal communication like kinesics (body movements), paralanguage (vocal tones), proxemics (personal space), haptics (touch), oculesics (eye contact), chronemics (time) and others. The document emphasizes that nonverbal communication is mostly unconscious but plays a big role in how messages are interpreted.
Non verb com 2
- 2. Presentation Overview •What is Nonverbal communication •How the body communicates •Types of Nonverbal communication •Quiz /Tasks based on Nonverbal Communication
- 3. What is communication? •At its simplest a process through which thoughts or ideas are exchanged from a source to the receiver •Communication can be verbal or nonverbal
- 4. BUT…what we are trying to deliver to the one whom we are communicating through verbal means, might not be exactly similar to the one which we are delivering from our non-verbal means.
- 5. When does communication become effective ? •When the reveiver interprets and understands the sender’s message in the same way the sender intended it.
- 6. Fluency Clarity Accuracy Logicality Style Facial expression Eye contact Gesture Posture BODY LANGUAGE Two main aspects of communication
- 7. What is Nonverbal Communication? •It is the way people: • Reinforce the spoken word • Replace the spoken word using their bodies to make visual signals or their voices to make oral but non-verbal signals
- 8. What do studies say about communication of messages?
- 9. Nature of Nonverbal Communication •Most nonverbal communication is unconscious or subconscious •Occurs mostly face-to-face
- 10. Types of Non-verbal Communication Kinesics Paralanguage Proxemics Haptics Oculesics Olfactics Chronemics Chromatics Silence Sign language
- 11. Kinesics (the study of body movements, gestures, facial expressions, etc., as a means of communication) Everything except the words! Everything except the words!
- 12. Kinesics: facial expression • Birdwhistle (1970): the face is capable of conveying 250,000 expressions
- 13. Paralinguistic featuresParalinguistic features Vocal cuesVocal cues - all the oral aspects of sound- all the oral aspects of sound ParalanguageParalanguage except words themselves,except words themselves, which include...which include... pitch, rate, inflection,pitch, rate, inflection, volume, quality, soundsvolume, quality, sounds & silence, pronunciation,& silence, pronunciation, articulation, & enunciationarticulation, & enunciation..
- 14. Proxemics-Space Language study of distance individuals maintain between each other while interacting and its significance)
- 16. • Refers to communicating through the use of bodily contact. When used properly, touch can create feelings of warmth and
- 17. • Avoiding eye contact considered as insecure, untrustworthy • Direct eye contact may be misinterpreted as hostility, aggressiveness
- 18. Eye Expressions A prolonged gaze or stare in considered rude in most cultures
- 19. •It refers to the study of sense of smell •Someone’s smell can have a positive or negative effect on the oral message.. People in European countries respond negatively to body odors, Arabs are comfortable with natural body odors.
- 20. the study of the use of time in nonverbal communication.
- 21. • Attitudes toward time vary from culture to culture. The Americans, Germans and the Swiss for example value punctuality. Being late for meetings is viewed as rude and insensitive behavior; tardiness also conveys that the person is not well organized. The Arabs have a causal
- 22. •Communication of messages through colours…The connotations colours have may be positive or negative depending on the culture •In America it is common to wear black when mourning, in India people prefer white for mourning.
- 23. Colour Influences Communication Yellow cheers and elevates moods Red excites and stimulates Blue comforts and soothes In some cultures black suggests mourning In some cultures white suggests purity
- 24. •When we are silent, we are also communicating! What we communicate depends on what kind of silence it is. •The more emotionally loaded subject is, the more silence we need