Ntc08 Change Management Session Slides Peter Campbell
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The document discusses change management strategies for adopting new technology. It recommends aligning technology with organizational goals and communicating a clear vision for how the new technology supports the mission. It also stresses educating stakeholders through different mediums, being opportunistic, and addressing opposition through education rather than exclusion. The balanced scorecard framework is presented as a methodology for measuring how new technologies are helping the organization meet its objectives.
![Example courtesy of Balancedscorecrd.org Amir Tabei CTO NPower Texas [email_address]](https://image.slidesharecdn.com/ntc08-change-management-session-slides-peter-campbell-1234397670494020-2/85/Ntc08-Change-Management-Session-Slides-Peter-Campbell-13-320.jpg)
Ntc08 Change Management Session Slides Peter Campbell
- 1. Technology and Change Management The people part of tech adoption Peter Campbell Steve Heye Amir Tabei March 20, 2008
- 2. Change Management Steve Heye, YMCA
- 3. CEO CFO Program Staff Executive Directors COO Membership Staff Technology Vision Tactics Budget Programs Services Goals
- 4. People Process Tools HR CEO COO CFO Business Tech Staff
- 8. Alignment YOU Senior VP Guests Colleagues
- 9. Change Management Amir Tabei, NPower
- 10. Before change can happen, everyone must see the big picture. To see the big picture clearly, we need a map that shows the way. The map will show you what’s important in your organization and where you should allocate your resources. Successful organizations allocate time to create a map by using proven methodologies such as Balanced Scorecard. What is the Balanced Scorecard? The balanced scorecard is a concept for measuring whether the activities of a company are meeting its objectives in terms of vision and strategy. Implementing the scorecard typically includes four processes: Translating the vision into operational goals; Communicate the vision and link it to individual performance; Business planning; Feedback and learning and adjusting the strategy accordingly.
- 11. Four general perspectives have been proposed by the BSC. They are: The financial perspective examines if the company’s implementation and execution of its strategy are contributing to the bottom-line improvement of the company. The constituent perspective defines the value proposition that the organization will apply in order to satisfy their constituent. The internal process perspective is concerned with the processes that create and deliver the customer value proposition. The learning and growth perspective is the foundation of any strategy and focuses on the intangible assets of an organization, mainly on the internal skills and capabilities that are required to support the value-creating internal processes.
- 12. Example courtesy of Balancedscorecrd.org
- 13. Example courtesy of Balancedscorecrd.org Amir Tabei CTO NPower Texas [email_address]
- 14. Navigating the Org Chart Best Practices for Successful Adoption of Technology Peter Campbell IT Director, Earthjustice March 20, 2008 Blog/contact info: http://techcafeteria.com
- 15. Prepping for Change Adoption Tie it to the mission Don’t go it alone Speak their language Better yet, don’t speak: show Communicate often and in different mediums
- 16. Strategies for Success Don’t exclude the opposition Take every opportunity to educate Consultants are your friends Be opportunistic Be graceful