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Your Guide    Where the
    to         Heart
Intelligent   Meets the
  Giving        Mind
The Data Proves Impact
 4.5 million distinct    7000000

  visitors (6.4 million
  hits) in 2012           6000000

 92% say
  evaluations             5000000


  affected their
  decision to support
                          4000000


  individual public
                          3000000
  charities
 CN ratings              2000000

  influence decisions
  on billions in          1000000

  donations annually
                                0
                                    2002   2003   2004   2005   2006   2007   2008   2009   2010   2011   2012
The Nonprofit Sector Problem*

   “… there is virtually no credible evidence
      that most nonprofit organizations actually
      produce any social value.”




*“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
WHY IS THERE A LACK OF RESULTS REPORTING?


• A Fear of Fallout from Potential Criticism
• It’s All About the Work
• Performance Measures are Reductionistic
• Lack of Resources
• Bored Boards
• Donor Indifference
• The Growth Motive
• Inadequate Monitoring (Internal & External)
OUR DEFINITIONS OF ACCOUNTABILITY &
TRANSPARENCY (per Prof. Brackman Reiser)
ACCOUNTABILITY - is an obligation or willingness by
a charity to explain its actions to its stakeholders.
1) FINANCIAL - to safeguard and manage the
   charities financial resources.
2) ORGANIZATIONAL – to consistently follow rules of
   governance and operational process.
3) MISSION – to set goals and then measure and
   manage performance to assure the charity is
   achieving meaningful results.
TRANSPARENCY - an obligation or willingness by a
charity to publish and make available critical
                                                      5
   accountability data about the organization.
FROM ACCOUNTABILITY IN ONE
 DIMENSION TO THREE AND BEYOND
CN 1.0          CN 2.0        CN 3.0
  2002 -         2011 -         2013 -
Financial    Organizational    Mission
Financial    Accountability   Results     A scalable, in
Health       (Governance)     Reporting   depth, multi-
             &                            dimensional
             Transparency                 charity rating
                                          system.

             THE FUTURE (CN 4.0?):
            OUTCOME MEASUREMENT
PART 2

Why do you think this is the most
important issue in the non-profit
        sector today?

                                    7
THE DONOR PROBLEM
                                                        0%   20%     40%        60%    80%    100%

                                  Org's Effectiveness                                         90%
                  How the Org will Use my Donation                                           87%
                               Quality of Leadership                                    78%
                       Percent of Costs to Overhead                                     76%
                                   Ease of Donation                               62%
               Not Being Asked for Money Too Often                               59%
                     Ability to Direct Donation's Use                      46%
                           Regular Progress Reports                       41%
                    Endorsements by Person I Trust                   34%
                     Prompt and Sincere Thank You                   31%
                              Ability to Get Involved               30%
                  Org Approach - Novel / Innovative                 28%
                  Contact with the End Beneficiaries               24%
* Based on the Money for Good donor research of Hope Consulting
                                                                                                     8
WHY IT IS SO IMPORTANT FOR DONORS?

Because donors will have access to much
more robust information than ever before
about each charity’s ability to bring about
long lasting and meaningful change in the
world.



                                          9
The Nonprofit Sector Problem*

   “… there is virtually no credible evidence
      that most nonprofit organizations actually
      produce any social value.”




*“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
WHY IT IS SO IMPORTANT FOR CHARITIES?

Because many more charities will become
focused on measuring and managing their
performance.




                                        11
THE BENEFICIARY PROBLEM




                          12
WHY IT IS SO IMPORTANT FOR BENEFICIARIES?


 Ultimately we believe this will lead to a
 significant and measurable improvement
 in human welfare and acceleration in
 solutions to our world’s most persistent
 problems.


                                             13
THE PROBLEM SOLVED




                     (The Nonprofit
                     Marketplace
                     Hewlett Foundation,
                     2008)
HOW WE ARE HELPING SOLVE THE PROBLEM

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Nyu presentation 3 1-13 - final

  • 1. Your Guide Where the to Heart Intelligent Meets the Giving Mind
  • 2. The Data Proves Impact  4.5 million distinct 7000000 visitors (6.4 million hits) in 2012 6000000  92% say evaluations 5000000 affected their decision to support 4000000 individual public 3000000 charities  CN ratings 2000000 influence decisions on billions in 1000000 donations annually 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
  • 3. The Nonprofit Sector Problem* “… there is virtually no credible evidence that most nonprofit organizations actually produce any social value.” *“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
  • 4. WHY IS THERE A LACK OF RESULTS REPORTING? • A Fear of Fallout from Potential Criticism • It’s All About the Work • Performance Measures are Reductionistic • Lack of Resources • Bored Boards • Donor Indifference • The Growth Motive • Inadequate Monitoring (Internal & External)
  • 5. OUR DEFINITIONS OF ACCOUNTABILITY & TRANSPARENCY (per Prof. Brackman Reiser) ACCOUNTABILITY - is an obligation or willingness by a charity to explain its actions to its stakeholders. 1) FINANCIAL - to safeguard and manage the charities financial resources. 2) ORGANIZATIONAL – to consistently follow rules of governance and operational process. 3) MISSION – to set goals and then measure and manage performance to assure the charity is achieving meaningful results. TRANSPARENCY - an obligation or willingness by a charity to publish and make available critical 5 accountability data about the organization.
  • 6. FROM ACCOUNTABILITY IN ONE DIMENSION TO THREE AND BEYOND CN 1.0 CN 2.0 CN 3.0 2002 - 2011 - 2013 - Financial Organizational Mission Financial Accountability Results A scalable, in Health (Governance) Reporting depth, multi- & dimensional Transparency charity rating system. THE FUTURE (CN 4.0?): OUTCOME MEASUREMENT
  • 7. PART 2 Why do you think this is the most important issue in the non-profit sector today? 7
  • 8. THE DONOR PROBLEM 0% 20% 40% 60% 80% 100% Org's Effectiveness 90% How the Org will Use my Donation 87% Quality of Leadership 78% Percent of Costs to Overhead 76% Ease of Donation 62% Not Being Asked for Money Too Often 59% Ability to Direct Donation's Use 46% Regular Progress Reports 41% Endorsements by Person I Trust 34% Prompt and Sincere Thank You 31% Ability to Get Involved 30% Org Approach - Novel / Innovative 28% Contact with the End Beneficiaries 24% * Based on the Money for Good donor research of Hope Consulting 8
  • 9. WHY IT IS SO IMPORTANT FOR DONORS? Because donors will have access to much more robust information than ever before about each charity’s ability to bring about long lasting and meaningful change in the world. 9
  • 10. The Nonprofit Sector Problem* “… there is virtually no credible evidence that most nonprofit organizations actually produce any social value.” *“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
  • 11. WHY IT IS SO IMPORTANT FOR CHARITIES? Because many more charities will become focused on measuring and managing their performance. 11
  • 13. WHY IT IS SO IMPORTANT FOR BENEFICIARIES? Ultimately we believe this will lead to a significant and measurable improvement in human welfare and acceleration in solutions to our world’s most persistent problems. 13
  • 14. THE PROBLEM SOLVED (The Nonprofit Marketplace Hewlett Foundation, 2008)
  • 15. HOW WE ARE HELPING SOLVE THE PROBLEM