Ob introduction ppt1
- 1. Organizational Behaviour- Introduction Chandigarh Group of Colleges , Jhanjeri Ms. RITIKA (J-1230) Assistant Professor Chandigarh School of Business
- 2. Syllabus BBA 301- Organizational Behaviour Course Objective: This course emphasizes the importance of human capital in the organizations of today. It gives an insight to the students regarding individual and group behaviour in any organization. Course Outcomes (COs): After completion of the course, the students shall be able to: CO1- To explain the basics of Orgnaizational behaviour and various challenges for OB. CO2- To illustrate the foundations of Individual Behaviour and various factors influencing individual behaviour viz. learning, personality, perception, attitude and motivation. CO3: To examine the dynamics of group development and group properties. CO4: To understand various dimensions of organisational culture. CO5: To analyse the process of conflict management and approaches to stress management Unit I Introduction: Meaning of organizational behaviour and its relevance in today’s business environment, contributing disciplines to Organization Behaviour, challenges and opportunities for OB. Individual behaviour in organization: Foundations of individual behaviour, Factors influencing Individual Behaviour. Learning: Meaning, characteristics and theories: Classical conditioning theory, operant conditioning theory, social learning theory, behaviour modification. Unit II Perception: Nature, importance, perceptual process, factors influencing perception, perceptual errors. Attitude: Meaning, importance, components and types of work related attitude. Personality: Meaning, determinants of personality, personality traits. Motivation: Meaning, types of motivation, theories of work motivation given by Maslow, Herzberg, McGregor, Vroom and Porter – Lawler.
- 3. Unit III Group behaviour in organization: Group dynamics, Types of groups, Group development, theories of group development, Group norms and roles, Group cohesiveness, Work Teams: Meaning, characteristics, types of team, Creating effective team. Leadership: nature, leadership styles, Leadership theories: trait theory and behavioural theories. Unit IV Conflict Management: Meaning, types and sources of conflict, Process of conflict management, approaches to conflict management. Stress management: sources of stress, approaches for stress management. Organizational culture: meaning, concept, types of culture, dimensions of organizational culture. I.K.G. Punjab Technical University BBA Batch 2018 Suggested Readings/ Books: • Robbins, Organization Behaviour, Pearson Education Asia • Luthans, Organization Behaviour, Tata McGraw Hill • Newstrom, Organizational Behaviour: Human Behaviour at Work, Tata McGraw Hill • L.M. Prasad, Organisation Behaviour, Sultan Chand • Parikh, Gupta, Organisational Behaviour, Tata McGraw Hill • Aswathappa, Organization Behaviour, Himalaya
- 4. Chapter Content: Introduction to Organizational Behaviour: Definition Importance Scope
- 5. Introduction organizations and of the people within them together field of organizational The study of collection of comprises the behavior. Organizational behavior (OB) is the study of human behavior in organizational settings, the interface between human behavior and theorganization, and theorganization itself.
- 6. Organizational Behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge towards improving an organization's effectiveness.
- 7. What is Organizational Behavior? Organizations are social systems. Organization isacombination of humanity and technology. OB is the study and application of knowledge about how people actwithin the organization. It is a human tool for human benefit .
- 8. Contd.. A complex setof forces affects the natureof organizations today. Itcan beclassified into fourareas: 1. People 2. Structure 3. Technology 4. Environment
- 9. Contd.. When people join theorganization toaccomplish the goals/ objectives, some kind of structure is required. They use machinery, gadgets & technology toachieve the organizational goals. At the same time they are influenced byexternal environment.
- 10. Organizations are defined as social arrangements, constructed by people, whocan alsochange them. ----Buchanan and Huczynski (1997) Organizations are a system of cooperative activities - and their coordination requires something intangible and personal that is largely a matter of personal relationships. ---- Barnard (1938) OB is concerned with “the study of the structure, functioning and performance of organizations, and the behaviorof groupsand individualswithin them” . ---- Pugh (1971
- 11. Environment The Nature of Organizational Behavior Environment Human Behavior in Organizational Settings The Individual-Organization Interface The Organization
- 12. Nature of OB A field of studyand nota discipline Interdisciplinary Approach An Applied Science Normativeand Value Centered Humanistic & optimistic Oriented Towards Organizational Objectives A total SystemsApproach
- 13. Evolution of OB Robert Owen-(1800) Young Factory Owner-First to emphasize the human needs of employees and refused to employ children Taught workers to improve working conditions Father of personnel management Andrew Ure-(1935) The Philosophy of Manufacturers -1835 Value of human factor in manufacturing Provided welfare facilities to workers J.N. TA TA in 1886 Instituted a pension fund & 1895 began to pay accident compensation.
- 14. William Gilbreth-(1914) “The Psychology of Management F.W.Taylor-(1916) Father of Scientific Management Time & Motion Study Piece Rate Method Evolution of OB
- 15. Henry Fayol (1916) Administrative Management , Principleof Governing Behavior, Management Quality Elton Mayo-(1920’s & 1930’s) Human behavior at Harvard University Hawthorne's Experiments/Plant Abraham H. Maslow (1954): Need Hierarchy Motivation model Douglas McGregor (1960): Theory X and TheoryY Managerial Style Henry Mintzberg (1960) : Managerial Roles : Interpersonal, Informational and Decision making Evolution of OB
- 16. Peter Drucker (1909 -2005) Fatherof modern management Importanceof change How to bring bestout of people Innovation Entrepreneurship Evolution of OB
- 17. Major Contributing Disciplines to the field of organizational Behavior 1. Psychology: how individuals behave in responseto astimulus. 2. Sociology: how individuals relatetogroupsand to each other. 3. Social Psychology: How individuals and organizations perceiveconflict, threats and undergostress. 4. Anthropology: understanding customs traditions and social moresof peoplesince theorganization is a microcosm of the largersociety .
- 18. Contd.. 5. Political Science: Understanding Power, Authority and Corporate Politics. 6. Economics: Appreciating monetary (wage and bonus) and non monetary incentives (housing, schooling and medical care) to employees so that they are motivated to produce more efficientlyand effectively.
- 19. THANK YOU