OMNITRACKER GIS Gateway
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The document discusses the features and benefits of the Omnitracker GIS Gateway, which integrates geospatial information for efficient resource allocation and management in businesses. It offers functionalities such as a user-friendly route planner, dispatch view for real-time information, and the ability to optimize routes based on geographical and chronological data. The integration allows for effective planning and monitoring of field staff and service technicians, ensuring improved service delivery.
OMNITRACKER GIS Gateway
- 1. http://www.omninet.biz http://www.omnitracker.biz OMNITRACKER GIS Gateway OMNITRACKER GIS Gateway Your benefits In the current day-to-day business, incoming orders and ac- With the integration of OMNITRACKER GIS Gateway, the tivities have to be allocated and disposed fast and efficiently. following functions are at your disposal: With the OMNITRACKER GIS Gateway, an extensive Route Intuitively operable route planner planner is available. Therefore, field staff can be disposed Display of geographic positions of objects and resources ideally according to geographic criteria as well. The connec- Europe-wide disposition of resources (e.g. field staff, ser- tion of OMNITRACKER with a so-called Geographic Informa- vice technicians etc.) possible tion System (GIS) makes that possible. This system provides User-friendly dispatch view OMNITRACKER with all required data in order to display the Can be combined with filters and search forms route and its optimization. Chronological information on orders The area of use are almost unlimited. With the integration in Allocation and route generation via „Drag & Drop“ OMNITRACKER IT Service Management Center or Project Easy integration in existing OMNITRACKER applications, Management Center, e.g. routes can be planned and opti- such as OMNITRACKER IT Service Management Center mized. Information about the length of a journey can be Regular update of calendar data saved in OMNITRACKER and further executed. Latest display of the resources´ location through OMNI- TRACKER receiving via GPS signal from sender (e.g. PDA) the latest position of the resource. Another example is the integration with address information out of the master data, which enables the caller to identify the nearby traders, service stations etc. Subsequently, a map section can be sent to the customer via E-Mail. 1
- 2. OMNITRACKER GIS Gateway Technical Features The Dispatch View General The dispatch view is an extension of the time line view, in Easily integrable in existing OMNITRACKER applica- which chronological as well as geographical information tions about objects and resources is displayed at the same time. Dispatch view with integrated route planner This can be reached through the combination of the time line Can be combined with search and filter forms with a map, in which also the geographical position of objects or resources is displayed. In this way, it is possible to dis- Effective use of resources via improved administration pose the orders of e.g. a team of technicians for the next of activities day, based on Identification of the latest location of resources through the exchange of GPS signals with OMNI- the chronological information about the orders (start time TRACKER and the sender (PDA) and length) combined with the working hours of the tech- Execution and monitoring nician as well as the geographical position of the technicians´ sites of op- Route generation via „Drag & Drop“ “ eration and their home. Automatic calculation of travel times to and from the destination The dispatch view includes: Route optimization Regular update of map material Time line view Planning mode available Map view Interface and display List view Intuitively operable route planner Batch mode available Integration in OMNITRACKER OMNITRACKER GIS Gateway can be integrated in OMNI- TRACKER quickly and without much effort. All additional functions, like Route planner, are immediately available for the user — independent from the respective OMNITRACKER OMNITRACKER Dispatch View: left: time line view, right: Template. map view, underneath: list view For example, an integration in OMNITRACKER IT Service Management Center enables linking activities or incidents as route. The dispatcher in charge can plan the route directly in With the combination of search and filter forms, users can the dispatch view via Drag & Drop. systematically search for orders or e.g. only have them dis- Furthermore, with the integration of the OMNITRACKER Dis- played open orders. patch Center, the supervision of field staff is possible. Inter- faces to other components like OMNITRACKER Mobile The route planning can be executed either in the time line or Gateway are also available. directly in the map via „Drag & Drop“. Orders are automati- cally adjusted to the predecessor or successor while the travel times are considered. 2
- 3. Europe-wide Route Planning direction“. Compared to the time line, the route in the map contains an additional journey point, the home of the resource (e.g. the technician). This is indicated with The company a red flag and forms the start and end point Our primary goal is to satisfy of the route. our clients by offering high- The travel times to an order and back quality products and services home are calculated automatically. as well as first-class service. In addition, we consistently imple- ment the needs and desires of Route planning in the time line view OMNITRACKER GIS Gateway also consid- our clients with regard to prod- ers time limits of a resource. In OMNI- uct content, quality and dead- TRACKER, resource-specified working line. The service that we pro- times calendars can be created, whereby vide to our clients does not end the individual availability of a resource can when the contract is signed: it is only the beginning. be traced and indicated in the time line view. OMNINET Software Solutions OMNINET GmbH D-90542 Eckental Email: sales@omninet.de Web: http://www.omninet.de OMNINET Austria GmbH A-1010 Wien Email: sales@omninet.at Warning: The order violates the available time Web: http://www.omninet.at window OMNINET Technologies NV/SA Route planning in the map view B-3018 Leuven Also required skills to execute an order can Email: sales@omninet.be Web: http://www.omninet.be The „Drag & Drop“ function can also be be indicated, which can be reached used between components. For example, through the allocation of specific skills to a OMNINET Nederland an order can be moved from the list view resource or employee. NL-2517 JK Den Haag Email: sales@omninet.nl into the time line via „Drag & Drop“. If special skills are needed for the execu- Web: http://www.omninet.nl tion of an order, valid resources are high- Additionally, the dispatch view of the OM- lighted optically. If the allocation is invalid, OMNINET Russia RUS-Moscow 121099 NITRACKER GIS Gateway provides a so- the user receives a warning that the re- Email: sales@omninet.ru called „planning mode“. The planning of ac- source does not meet the requirements Web: http://www.omninet.ru tivities and orders is executed in the needed for the execution of the order. OMNINET GmbH (Schweiz) „planning mode“ until the required result is CH-3072 Ostermundigen achieved. Meanwhile, the server is not Additional information Email: sales@omninet.ch loaded. Only when switching to the Web: http://www.omninet.ch „immediate mode“, the data will be trans- Should you require additional information All hardware and software names used ferred into the data base of OMNI- about the OMNITRACKER product and its are trademarks or registered brands of the TRACKER. solutions or if you like a presentation of the respective manufacturer. product, please do not hesitate to contact © OMNINET GmbH Subject to change without notice us. Document replaces all previous descrip- Basic functionality of the tions OMNITRACKER GIS Gateway The basic concept of the dispatch view are routes. A route is a series of objects (orders) which are connected with each other through the predecessor/successor relation. In the time line, the objects of a route are linked with a black line. In the map, the same route is displayed via con- nection lines between objects, whereas the arrows over the lines indicate the „driving 3 EN_PF_OMNITRACKER_GIS_Gateway_1.0