OpenNMS Consulting, Implementation and Support Services
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Altnix is a managed services company specializing in OpenNMS consulting, implementation, and support, founded in 1996 with locations in the USA, India, and Qatar. They offer a range of services including business service monitoring, alarm management, and ticketing system integrations, along with features like performance management and distributed monitoring. Altnix also provides 24x7 support services, customizations, and training for large-scale deployments.
OpenNMS Consulting, Implementation and Support Services
- 1. Page 1Altnix Confidential 2018 OpenNMS Consulting, Implementation and Support Services An Altech Brand Initiative
- 2. Page 2Altnix Confidential 2018 Company Background Founded in 1996 Location : USA / India Privately Held Company Focus on Managed Services International Customer Base USA | Mumbai | Middle East
- 3. Page 3Altnix Confidential 2018 Altnix Portfolio Managed Hosting Monitoring Solutions Open Source Business Solutions
- 4. Page 4Altnix Confidential 2018 Company Locations California Qatar Mumbai
- 5. Page 5Altnix Confidential 2018
- 6. Page 6Altnix Confidential 2018 Feature Summary • Enterprise Grade tool • Provisioning • Performance Management • Event Management • Alarm Management • Asset Inventory Module • Dashboards /Graphs • Reports / Statistics • Network Maps • Auto-Discovery • 3rd Party Integrations • More..
- 7. Page 7Altnix Confidential 2018 Event Management • Event List • Search and Filter • Type and Severity • Acknowledge • Forward to Tools source: opennms.org
- 8. Page 8Altnix Confidential 2018 Alarm Management • On-Screen Alarms • Alarm Sounds source: opennms.org
- 9. Page 9Altnix Confidential 2018 Notifications Management • Email Notification /SMS Notification • Chat and Pager Notification • Asterisk Phone Call • Send Notification to Support Team • Manage On-Call Duty Schedules
- 10. Page 10Altnix Confidential 2018 Graphs and Charts • Resource Utilization Graphs source: opennms.org
- 11. Page 11Altnix Confidential 2018 Trends • Trend Summary Graphs source: opennms.org
- 12. Page 12Altnix Confidential 2018 Business Service Monitoring • Business Service Dependencies source: opennms.org
- 13. Page 13Altnix Confidential 2018 Maps and Topology View • Maps and Topology Views source: opennms.org
- 14. Page 14Altnix Confidential 2018 APIs for Integration • Northbound API – Alarm forwarding related integrations – Ticketing System related integrations • Southbound API – SNMP Trap integration – Collect performance from management interfaces such as SNMP, WMI, JMX, NRPE etc.
- 15. Page 15Altnix Confidential 2018 Ticketing System Integrations • Extensible Ticketing API • Request Tracker (RT) integration • BMC Remedy integration • OTRS integration • IBM Tivoli Service Request Manage Integration • Atlassian JIRA integration
- 16. Page 16Altnix Confidential 2018 Distributed Monitoring • Large Scale deployments using Minion source: opennms.org Sample deployment on AWS
- 17. Page 17Altnix Confidential 2018 Additional Features • Many more features not covered in this PPT • Please contact us for more details..
- 18. Page 18Altnix Confidential 2018 ALTNIX SERVICES
- 19. Page 19Altnix Confidential 2018 Altnix Services • OpenNMS Consulting • OpenNMS Implementation • OpenNMS Customization • OpenNMS Integrations • OpenNMS AMC Based Support • 24x7 Support Services
- 20. Page 20Altnix Confidential 2018 Consulting • Generic Approach to Implementation • Solution Architecture • High Availability Considerations • Designing for Large Scale • Integration Points • Hardware Sizing Guidelines
- 21. Page 21Altnix Confidential 2018 Implementation • Internal Development • Test and UAT • Production Deployment • Scaling up to Large Deployment • Training • Documentation • Handover Deliverables
- 22. Page 22Altnix Confidential 2018 Customizations • Workflow Changes • Report Customizations • Extra Plugins Deployment • New Feature Additions
- 23. Page 23Altnix Confidential 2018 Integrations • Ticketing System Integration • Slack / Chat Integration • Asset Inventory Integration • 3rd Party Tool Integration • Automation Tool Integration
- 24. Page 24Altnix Confidential 2018 Support Services • Implementation Support • Resource Augmentation Support • On-Site / Off-Site Model • Hourly Support Packages • 24x7 Support Packages
- 25. Page 25Altnix Confidential 2018 Case Study : Power Distribution End Customer : Major Fortune 500 Company Industry / Sector: Energy & Power Sector Product: OpenNMS Horizon • Initial Consulting • Architecture Design • Product Customization • OpenNMS based Monitoring Solution • On-Site Implementation • Deployment across 3000 network devices across the country
- 26. Page 26Altnix Confidential 2018 Contact • California Office – USA: +1-800-913-5553 – sales@altnix.com • Mumbai Office – India - +91-70-4524-1620 – sales@altnix.com www.altnix.com
- 27. Page 27Altnix Confidential 2018 THANK YOU www.altnix.com