Organizational behaviour intro
- 1. And that’s the need to study OB
- 2. Great Places to Work – what do they signify? • World’s Best Places to Work • Great Places to Work for Women • Great Places to Work for Millennials • People’s Companies that Care
- 5. Organizational behavior (often abbreviated OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. Organizational behavior – a definition
- 7. • Attitudes and Stress • Task performance • Citizenship behavior • Withdrawal behavior • Group cohesion • Group functioning • Productivity • Survival So, what are the outcomes/outputs?
- 8. Personality – “dynamic organization within the individual of those psychophysical systems that determine his adjustments to his environments – Gordon Allport • Myers-Briggs Personality – types , chart • DISC Personality profile Video– Dominant, Influence, Steadiness, Compliance • Kolbe : https://secure.kolbe.com/k2/show_takeIndex/indexType_A • Carl Jung - http://www.humanmetrics.com/cgi-win/jtypes2.asp • Big 5 Personality Model OCEAN– Openness to experience, conscientiousness, extraversion, agreeableness, neuroticism(emotional stability)
- 11. Other self-evaluating traits • Core self-evaluation: effective, capable and control the environment • Machiavellianism: do whatever is needed to get whatever you want • Narcissism: craving for being the centre of attraction • Self-monitoring • Risk-taking • Proactive personality • Other -orientation
- 12. Attitudes
- 13. Attitude – The components Cognitive Behavioural Affective ATTITUDE IS VISIBLE AS JOB SATISFACTION JOB INVOLVEMENT ORGANIZATIONAL COMMITMENT PERCEIVED ORGANIZATIONAL SUPPORT EMPLOYEE ENGAGEMENT
- 14. ● Autonomy and independence. ● Benefits. ● Career development opportunities. ● Compensation/pay. ● Communication between employees and management. ● Contribution of work to organization’s business goals. ● Feeling safe in the work environment. ● Flexibility to balance life and work issues. ● Job security. ● Job-specific training. ● Management recognition of employee job performance. ● Meaningfulness of job. ● Networking. ● Opportunities to use skills/abilities. ● Organization’s commitment to professional development. ● Overall corporate culture. ● Relationship with co-workers. ● Relationship with immediate supervisor. ● The work itself. ● The variety of work.
- 15. Emotions are intense feelings directed at someone or something Moods are less intense feelings than emotions, and often arise without any specific event acting as a stimulus.
- 16. A Video on Emotional Intelligence
- 17. Sources of emotions • Personality • Day/ Week • Weather • Stress • Social activities • Sleep • Exercise • Age • Sex
- 18. Perceptions
- 19. • Is it moving? • Is it still? • Is it slowly moving?
- 21. Decision making in organizations
- 22. Common biases and errors in decision making • Overconfidence bias • Anchoring bais • Confirmation bias • Availability bias • Escalation of commitment • Randomness error • Risk aversion • Hindsight bias
- 23. Influences on decision-making • Individual differences – personality, gender, mental ability, cultural differences • Organizational constraints – performance evaluation, reward systems, formal regulations, system-imposed time constraints, historical precedents
- 24. Motivation • Maslow’s Needs Hierarchy Theory • Theory X and Theory Y • Two Factors Theory – Herzberg’s Theory • McClelland’s Theory of Needs • Self- Determination Theory • Goal-setting theory • Reinforcement Theory • Equity Theory/ Organizational theory • Expectancy Theory
Editor's Notes
- #2: As an into OB, this statement substantiates how difficult it is to understand and comprehend human behavior in an organizational environment, where the organizational goals are profoundly dependent on the individual’s capability to move with others, in being productive.
- #3: The special categories of workplaces denote the significance in coping up with different behaviours of employees at different work environments. This is to understand the significance of behavior of an individual, in a group and in an organization. Make them find out a few companies where a different work culture exists, and let them justify what they feel about the company!
- #4: What do you think will be the morale of the workforce employed in such a company?
- #5: The Individual – Group – Organization chain is empowered by such policies – Ritz Carlton
- #15: Rank these as individuals and then as groups. Compare your individual and group scores. Identify the deviations and understand the individual and group behavior.
- #20: Moving: Restless mind/ brain, Still: healthy, slowly moving: Lack of sleep