This document is a report submitted by Dipin K.G. to Mahatma Gandhi University for their MBA degree. It summarizes an organizational study Dipin conducted over 4 weeks at Kerala State Drugs and Pharmaceuticals Ltd. The report includes a certificate from Dipin's college confirming the study, as well as declarations by Dipin and their faculty guide. The purpose of the report is to fulfill the requirements for Dipin's MBA degree from Mahatma Gandhi University.