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Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 1
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 2
Future Advisor Webcasts
Day, Date, 2004
time p.m. ET
Teleconference Access:
North America: xxxx
International: xxxx
Password: Advisor
What WIP/FLOW advisor webcast topics do YOU want to see
presented in 2013? Click here to let us know.
VOICE STREAMING ENABLED
Teleconference Access:
US & Canada: (866) 627-3315
Toll Number: +1-706-758-7972
Global Toll-Free: 1148600.1
Password: Oracle EAM
OPM Webcast Calendar/Archive
Doc ID 1064676.1
Oracle Webcast Schedule/Archive
Doc Id: 740966.1
<Insert Picture Here>
Outside Processing Business Flow in Discrete Manufacturing
Emanuela Preda
Principal Technical Support Engineer
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 4
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decision. The
development, release, and timing of any features
or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
Safe Harbor Statement
<Insert Picture Here>
Outside Processing Business Flow in Discrete Manufacturing
Emanuela Preda
Principal Technical Support Engineer
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 6
This session is intended to provide with few technical details that
can be used to understand and debug Outside Processing
process
Objective
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 7
Agenda
 General info
 Setup Steps: parameters, items setup, resource setup
 Business Flow: move transactions, purchase requisition , purchase
order, receiving, resource transaction
 Troubleshooting
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 8
<Insert Picture Here>
General information
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 9
General information
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 10
SETUP - parameters
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 11
SETUP – profile option
Outside Processing Required? Default Value
Shop Floor Status for PO Move Resources Optional Null
Requisition Creation Time Optional At OSP operation
Production Scheduler Optional Null
Shipping Manager Optional Null
Propagate Job Changes to Purchasing Required Automatic
Days Early Required 1000
Days Late Required 1000
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 12
SETUP – OSP item
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 13
SETUP – OSP resource
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 14
SETUP – Assign OSP resource to Department
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 15
SETUP – Assembly Routing
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 16
SETUP – Assembly Routing
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 17
Creating Discrete Job
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 18
WIP to PO flow :
1. Purchase Requisitions (PR) are automatically generated (at job
release or at operation as per WIP Parameter)
 PO_REQUISITIONS_INTERFACE_ALL table.
 WIP_ENTITY_ID
 INTERFACE_SOURCE_CODE is WIP
2. PR can be manually created using Purchase Requisitions form .
WIP to PO
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 19
Creating the Purchase Requisition
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 20
Creating the Purchase Requisition
If records remain in error in the requisition interface you have possibility to
see the errors using Requisition Import Exception Report
Or, you can use following SQLs:
select *
from PO_REQUISITIONS_INTERFACE_All
where reference_num = '&wip_entity_name';
select * from PO_INTERFACE_ERRORS
where interface_transaction_id in (select transaction_id from
PO_REQUISITIONS_INTERFACE_All where
reference_num='&wip_entity_name');
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 21
Creating the Purchase Requisition
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 22
View Purchase Requisition
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 23
To see data in the PR you can use the PR form or use following SQL:
select * from PO_REQUISITION_LINES_ALL
where wip_entity_id in
(select wip_entity_id
from wip_entities
where wip_entity_name=‘&job_Name');
OSP Purchase Requisition
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 24
JOB STATUS – quantities
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 25
JOB STATUS – move transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 26
JOB STATUS – resource transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 27
1. Automatically Generating Purchase Orders from Requisitions -
link with the job will be inherited automatically)
2. Manually Creating Purchase Orders and Lines - directly via
Purchase Orders form – job number/op MUST be manually
linked.
Creating Purchase Order
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 28
Creating Purchase Order
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 29
View Purchase Order
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 30
View Purchase Order
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 31
Perform Receiving
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 32
 Receiving transaction will trigger the resource
transaction:
PO to WIP
Front END Back END
Pending resource Transactions WIP_COST_TXN_INTERFACE
View Resource Transactions WIP_TRANSACTIONS
View Resource Transactions, button
Distribution
WIP_TRANSACTION_ACCOUNTS
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 33
OSP Resource Transaction
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 34
Until it is costed, we can find it in WIP_COST_TXN_INTERFACE (process_status=1 meaning
pending, process_status=3 meaning error)
select * from WIP_COST_TXN_INTERFACE
where wip_entity_id in
(select wip_entity_id
from wip_entities
where wip_entity_name=‘&job_Name');
and the error is visible in:
select * from wip_txn_interface_errors where TRANSACTION_ID in (select
TRANSACTION_ID from WIP_COST_TXN_INTERFACE where process_status=3
and wip_entity_id in
(select wip_entity_id
from wip_entities
where wip_entity_name=‘&job_Name'));
Pending/Erred Resource Transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 35
After costing process ended sucessfully , we find it in
select * from WIP_TRANSACTIONS
where wip_entity_id in
(select wip_entity_id
from wip_entities
where wip_entity_name=‘&job_Name');
And the distribution is visible in
select * from WIP_TRANSACTION_ACCOUNTS
where TRANSACTION_ID in (select TRANSACTION_ID from
WIP_TRANSACTIONS
where wip_entity_id in
(select wip_entity_id
from wip_entities
where wip_entity_name=‘&job_Name'))
OSP and Non-stock Direct Material
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 36
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 37
Move Transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 38
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 39
Processing the Move Transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 40
View Move Transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 41
View Completion Transactions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 42
Job status Complete
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 43
<Insert Picture Here>
Debugging
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 44
- Outside Processing (OSP) Frequently Asked Questions (FAQ) (Doc ID
1282909.1)
- WIP_MOVE_TXN_INTERFACE Common Errors In Pending Move
Transactions With Possible Causes And Action Plan To Process Them
(Doc ID 457066.1)
- WIP_COST_TXN_INTERFACE Possible Causes for Pending/ Err
when Performing Resource Transactions (Doc ID 462657.1)
- How to Close Outside Processing (OSP) Discrete Jobs (Doc ID
1279878.1)
- Making Purchase Requisition Record to Remain in Interface Until
Requisition Import Program is Launched Manually (Doc ID 1460246.1)
- Application Diagnostic > Application Short Name=WIP > Data
Collection > i.e. “Work Order”
Debugging References
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 45
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 46
• To ask a question on the
phone line, select *1 on your
phone.
• To ask a question online, use
the Q&A area at the top.
• Your question will be
read aloud in the order
received.
• Questions can also be asked
on the My Oracle Support
Communities
Q&A
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 47
Collaborate with a large network of your industry peers, support professionals, and Oracle
experts to exchange information, ask questions & get answers. Find out how your peers are
using Oracle technologies and services to better meet their support and business needs.
• Exchange Knowledge
• Resolve Issues
• Gain Expertise
Visit My Oracle Communities
Visit the My Oracle Support
Community now!!
1. Log into My Oracle Support.
2. Select the Community tab.
3. Select the Enter Here button.
4. Select the Community Name
link under the E-Business
Suite section of the My
Communities Menu on the left
side of the window.
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 48
Work In Process & Flow Manufacturing Advisor
Webcast Calendar And Archive (Doc ID 1319827.1)
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 49
Over five exciting days, trade ideas with more than 5,000 like-minded attendees, network with Oracle
Corporation and more than 250 top third-party providers in the Exhibitor Showcase and choose from nearly
1,000 educational sessions to attend. COLLABORATE provides the best opportunity to explore how you can
get the most out of your existing products and learn about others that you can integrate into your environment.
April 7-11, 2013
Denver, CO
http://collaborate.oaug.org
Date/Time Session Session Details Track
Sun. Apr. 7
2:30 pm - 3:30 pm
12975
Oracle E-Business: Take Control of Workflow with Workflow
Analyzer!
Financial Modules
Sun. Apr. 7
3:45 pm - 4:45 pm
12978
EBS Upgrades: Save time and money on your upgrade from
11.5.10 to 12.1.3
Application Strategy
and Services
Mon. Apr. 8
11:00 am - 12:00
pm
12969
Get Proactive: Best Practices for a Faster, Smoother Oracle E-
Business Suite Period Close
Financial Modules
Mon. Apr. 8
5:00 pm - 6:00 pm
12976
EBS Meet the Experts: Bring your questions, we will have
experts, answers and resources to help you.
Financial Modules
Tue. Apr. 9
2:00 pm - 3:00 pm
12973
EVERYTHING EBS PATCHING! Application Strategy
and Services
Wed. Apr. 10
8:15 am - 9:15 am
12974
Oracle E-Business: Oracle Payables: Have a smoother
accounting period close
Oracle E-Business
Suite
Wed. Apr. 10
3:00 pm - 4:00 pm
12972
432.1 Get Proactive: Finding answers faster through MOS and
communities.
Financial Modules
Not an OAUG member? Register today at www.oaug.org
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 50
THANK YOU
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Are You Ready
To Get
Proactive?
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Contact the Get Proactive team
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OSP_Mfg_WIP_Advisor_Webcast_2013_0327.pdf

  • 1. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 1
  • 2. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 2 Future Advisor Webcasts Day, Date, 2004 time p.m. ET Teleconference Access: North America: xxxx International: xxxx Password: Advisor What WIP/FLOW advisor webcast topics do YOU want to see presented in 2013? Click here to let us know. VOICE STREAMING ENABLED Teleconference Access: US & Canada: (866) 627-3315 Toll Number: +1-706-758-7972 Global Toll-Free: 1148600.1 Password: Oracle EAM OPM Webcast Calendar/Archive Doc ID 1064676.1 Oracle Webcast Schedule/Archive Doc Id: 740966.1
  • 3. <Insert Picture Here> Outside Processing Business Flow in Discrete Manufacturing Emanuela Preda Principal Technical Support Engineer
  • 4. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 4 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Safe Harbor Statement
  • 5. <Insert Picture Here> Outside Processing Business Flow in Discrete Manufacturing Emanuela Preda Principal Technical Support Engineer
  • 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 6 This session is intended to provide with few technical details that can be used to understand and debug Outside Processing process Objective
  • 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 7 Agenda  General info  Setup Steps: parameters, items setup, resource setup  Business Flow: move transactions, purchase requisition , purchase order, receiving, resource transaction  Troubleshooting
  • 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 8 <Insert Picture Here> General information
  • 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 9 General information
  • 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 10 SETUP - parameters
  • 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 11 SETUP – profile option Outside Processing Required? Default Value Shop Floor Status for PO Move Resources Optional Null Requisition Creation Time Optional At OSP operation Production Scheduler Optional Null Shipping Manager Optional Null Propagate Job Changes to Purchasing Required Automatic Days Early Required 1000 Days Late Required 1000
  • 12. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 12 SETUP – OSP item
  • 13. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 13 SETUP – OSP resource
  • 14. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 14 SETUP – Assign OSP resource to Department
  • 15. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 15 SETUP – Assembly Routing
  • 16. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 16 SETUP – Assembly Routing
  • 17. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 17 Creating Discrete Job
  • 18. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 18 WIP to PO flow : 1. Purchase Requisitions (PR) are automatically generated (at job release or at operation as per WIP Parameter)  PO_REQUISITIONS_INTERFACE_ALL table.  WIP_ENTITY_ID  INTERFACE_SOURCE_CODE is WIP 2. PR can be manually created using Purchase Requisitions form . WIP to PO
  • 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 19 Creating the Purchase Requisition
  • 20. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 20 Creating the Purchase Requisition If records remain in error in the requisition interface you have possibility to see the errors using Requisition Import Exception Report Or, you can use following SQLs: select * from PO_REQUISITIONS_INTERFACE_All where reference_num = '&wip_entity_name'; select * from PO_INTERFACE_ERRORS where interface_transaction_id in (select transaction_id from PO_REQUISITIONS_INTERFACE_All where reference_num='&wip_entity_name');
  • 21. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 21 Creating the Purchase Requisition
  • 22. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 22 View Purchase Requisition
  • 23. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 23 To see data in the PR you can use the PR form or use following SQL: select * from PO_REQUISITION_LINES_ALL where wip_entity_id in (select wip_entity_id from wip_entities where wip_entity_name=‘&job_Name'); OSP Purchase Requisition
  • 24. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 24 JOB STATUS – quantities
  • 25. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 25 JOB STATUS – move transactions
  • 26. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 26 JOB STATUS – resource transactions
  • 27. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 27 1. Automatically Generating Purchase Orders from Requisitions - link with the job will be inherited automatically) 2. Manually Creating Purchase Orders and Lines - directly via Purchase Orders form – job number/op MUST be manually linked. Creating Purchase Order
  • 28. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 28 Creating Purchase Order
  • 29. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 29 View Purchase Order
  • 30. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 30 View Purchase Order
  • 31. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 31 Perform Receiving
  • 32. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 32  Receiving transaction will trigger the resource transaction: PO to WIP Front END Back END Pending resource Transactions WIP_COST_TXN_INTERFACE View Resource Transactions WIP_TRANSACTIONS View Resource Transactions, button Distribution WIP_TRANSACTION_ACCOUNTS
  • 33. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 33 OSP Resource Transaction
  • 34. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 34 Until it is costed, we can find it in WIP_COST_TXN_INTERFACE (process_status=1 meaning pending, process_status=3 meaning error) select * from WIP_COST_TXN_INTERFACE where wip_entity_id in (select wip_entity_id from wip_entities where wip_entity_name=‘&job_Name'); and the error is visible in: select * from wip_txn_interface_errors where TRANSACTION_ID in (select TRANSACTION_ID from WIP_COST_TXN_INTERFACE where process_status=3 and wip_entity_id in (select wip_entity_id from wip_entities where wip_entity_name=‘&job_Name')); Pending/Erred Resource Transactions
  • 35. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 35 After costing process ended sucessfully , we find it in select * from WIP_TRANSACTIONS where wip_entity_id in (select wip_entity_id from wip_entities where wip_entity_name=‘&job_Name'); And the distribution is visible in select * from WIP_TRANSACTION_ACCOUNTS where TRANSACTION_ID in (select TRANSACTION_ID from WIP_TRANSACTIONS where wip_entity_id in (select wip_entity_id from wip_entities where wip_entity_name=‘&job_Name')) OSP and Non-stock Direct Material
  • 36. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 36
  • 37. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 37 Move Transactions
  • 38. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 38
  • 39. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 39 Processing the Move Transactions
  • 40. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 40 View Move Transactions
  • 41. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 41 View Completion Transactions
  • 42. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 42 Job status Complete
  • 43. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 43 <Insert Picture Here> Debugging
  • 44. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 44 - Outside Processing (OSP) Frequently Asked Questions (FAQ) (Doc ID 1282909.1) - WIP_MOVE_TXN_INTERFACE Common Errors In Pending Move Transactions With Possible Causes And Action Plan To Process Them (Doc ID 457066.1) - WIP_COST_TXN_INTERFACE Possible Causes for Pending/ Err when Performing Resource Transactions (Doc ID 462657.1) - How to Close Outside Processing (OSP) Discrete Jobs (Doc ID 1279878.1) - Making Purchase Requisition Record to Remain in Interface Until Requisition Import Program is Launched Manually (Doc ID 1460246.1) - Application Diagnostic > Application Short Name=WIP > Data Collection > i.e. “Work Order” Debugging References
  • 45. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 45
  • 46. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 46 • To ask a question on the phone line, select *1 on your phone. • To ask a question online, use the Q&A area at the top. • Your question will be read aloud in the order received. • Questions can also be asked on the My Oracle Support Communities Q&A
  • 47. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 47 Collaborate with a large network of your industry peers, support professionals, and Oracle experts to exchange information, ask questions & get answers. Find out how your peers are using Oracle technologies and services to better meet their support and business needs. • Exchange Knowledge • Resolve Issues • Gain Expertise Visit My Oracle Communities Visit the My Oracle Support Community now!! 1. Log into My Oracle Support. 2. Select the Community tab. 3. Select the Enter Here button. 4. Select the Community Name link under the E-Business Suite section of the My Communities Menu on the left side of the window.
  • 48. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 48 Work In Process & Flow Manufacturing Advisor Webcast Calendar And Archive (Doc ID 1319827.1)
  • 49. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 49 Over five exciting days, trade ideas with more than 5,000 like-minded attendees, network with Oracle Corporation and more than 250 top third-party providers in the Exhibitor Showcase and choose from nearly 1,000 educational sessions to attend. COLLABORATE provides the best opportunity to explore how you can get the most out of your existing products and learn about others that you can integrate into your environment. April 7-11, 2013 Denver, CO http://collaborate.oaug.org Date/Time Session Session Details Track Sun. Apr. 7 2:30 pm - 3:30 pm 12975 Oracle E-Business: Take Control of Workflow with Workflow Analyzer! Financial Modules Sun. Apr. 7 3:45 pm - 4:45 pm 12978 EBS Upgrades: Save time and money on your upgrade from 11.5.10 to 12.1.3 Application Strategy and Services Mon. Apr. 8 11:00 am - 12:00 pm 12969 Get Proactive: Best Practices for a Faster, Smoother Oracle E- Business Suite Period Close Financial Modules Mon. Apr. 8 5:00 pm - 6:00 pm 12976 EBS Meet the Experts: Bring your questions, we will have experts, answers and resources to help you. Financial Modules Tue. Apr. 9 2:00 pm - 3:00 pm 12973 EVERYTHING EBS PATCHING! Application Strategy and Services Wed. Apr. 10 8:15 am - 9:15 am 12974 Oracle E-Business: Oracle Payables: Have a smoother accounting period close Oracle E-Business Suite Wed. Apr. 10 3:00 pm - 4:00 pm 12972 432.1 Get Proactive: Finding answers faster through MOS and communities. Financial Modules Not an OAUG member? Register today at www.oaug.org
  • 50. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 50 THANK YOU
  • 51. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 51 Are You Ready To Get Proactive? Avoid the unexpected Don’t leave value on the table Lower overall organizational costs through preventative maintenance Reduce risks and maximize uptime Achieve resolution faster Streamline and simplify your daily operations Get even more through connection Discover more about Get Proactive https://support.oracle.com/CSP/main/article?cmd=show &type=ATT&id=1385165.1:DISCOVER ACT Get Proactive Access proactive capabilities available for your products by visiting the product pages at My Oracle Support; Article ID 432.1 Contact the Get Proactive team today for help getting started get-proactive_ww@oracle.com