Overcome HubSpot-Salesforce integration challenges with expert solutions. Learn how to fix data sync issues, field mapping errors, and contact synchronization to ensure a smooth marketing-to-sales pipeline.
2. Introduction: The Integration
Imperative
HubSpot-Salesforce integration enables a
seamless lead-to-revenue pipeline.
Without strategy, it leads to data misalignment
and operational friction.
This presentation will explore common
challenges and solutions to:
Ensure data integrity.
Guarantee smooth marketing-to-sales handoff.
www.minusculetechnologies.com
3. Contacts vs. Prospects
HubSpot: Treats leads, contacts, and
customers as single record type—
Contact.
Salesforce: Differentiates between
Leads (unqualified) and Contacts
(linked to Accounts).
Issue: Discrepancies between the two
systems cause sync issues.
Expert Solution:
Map HubSpot contacts Salesforce
Leads to preserve the sales
process.
www.minusculetechnologies.com
4. Field Mappings
Incorrect field mapping causes sync
errors and data quality issues.
Data types and API names differ across
platforms.
Expert Solution:
Conduct a field audit and map
HubSpot properties to Salesforce
fields.
Document mappings in a Data
Dictionary for future reference.
www.minusculetechnologies.com
5. Field Options or Drop-down Lists
Misaligned picklist values lead to integration
failures.
Issue: Dropdown options in HubSpot but not in
Salesforce will cause sync failures.
Expert Solution:
Standardize picklist values across both
systems.
Export Salesforce picklist values, configure
them in HubSpot, and ensure future values are
added simultaneously.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit, sed do eiusmod tempor
incididunt ut labore et dolore
www.minusculetechnologies.com
6. Contact Synchronization &
Synchronization Rules
Not all HubSpot contacts should sync to
Salesforce.
Unfiltered sync can cause database bloat
and performance issues.
Expert Solution:
Use HubSpot Active Lists to define
sales-qualified contacts.
Sync only high-value contacts,
ensuring relevant leads are passed to
Salesforce.
www.minusculetechnologies.com
7. Synchronization Rules
Misconfigured sync rules can cause data
overwrite and inconsistencies.
Expert Solution:
Two-Way Sync (dynamic fields).
HubSpot to Salesforce (marketing-
driven fields).
Salesforce to HubSpot (sales-driven
fields like Account Owner)
www.minusculetechnologies.com
8. Why Choose Minuscule Technologies
for Salesforce Integration Services?
End-to-End Integration: From planning to go-live, we
provide comprehensive Salesforce integration.
Custom Solutions: Tailored integration with core systems
(ERP, CRM, banking) to optimize workflows.
Scalable Framework: Future-proof solutions that scale
with business growth.
Agile Delivery: Faster, cost-effective implementation.
Expert Team: 10+ years of Salesforce integration
experience with certified professionals ensuring seamless
execution.
www.minusculetechnologies.com