Overview of SuiteHelp 3.1 for DITA
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The document provides an overview of SuiteHelp, a webhelp platform designed for creating and managing technical content, highlighting its strengths in performance, customization, and integration with various tools. It details the features of SuiteHelp 3.1, including advanced search capabilities, flexible deployment options, and support for modern web technologies. The document also discusses the underlying technical architecture, user support, and future developments for users and developers in the content lifecycle.
Overview of SuiteHelp 3.1 for DITA
- 1. SuiteHelp Product Overview Adena Frazer, Suite Solutions
- 2. Who am I? Adena Frazer • Background in Computer Science and Education • Early and senior member of the Suite Solutions team • Given many public and private training seminars over the past five years • Extensive expertise implementing DITA and CMS solutions for a wide variety of organizations • Responsible for internal training and mentoring for developers at Suite Solutions • Help companies get it right the first time
- 3. About Suite Solutions Our Vision: Enable companies to engage their customers by providing quick access to relevant information • Help companies get it right the first time • XML-based Authoring/Publishing Solutions • Enterprise Intelligent Dynamic Content • Consultancy, Systems Integration, Application Development • Cross-Industry Expertise • High Tech, Aerospace & Defense • Healthcare, Discrete Manufacturing • Blue Chip Customer Base • Hundreds of Person Years of Experience on Staff
- 4. Main Topics Introduction to SuiteHelp • Highlights • Default Skin • Sample Customizations • What Distinguishes SuiteHelp? • New in SuiteHelp 3.1 • Integration with other Products Technical Architecture SuiteHelp Deployment Options
- 5. Highlights Overview • Cross-platform, cross-browser, mobile-friendly webhelp platform • Leverages modern web technologies: HTML5, CSS3, Ajax • Multi-lingual support, including Far-Eastern and RTL languages Feature Highlights • Collapsible TOC, index, search, glossary, browse, breadcrumbs • Support for context sensitive help • Advanced search capability: fuzzy, phrase, prefix, Boolean, NEAR Technical Highlights • Shell and page content are easily customized using standard CSS • Fully automatic generation and compilation using a command-line or via a DITA Toolkit plug-in
- 7. Default Skin in Japanese http://www.infoparse.com/sites/default/files/files/suitehelp1/language_reference.html
- 12. What Distinguishes SuiteHelp? Great Performance • Extremely fast output generation • Loads quickly in every browser Follows Modern Best Practices • No frames • Eliminates reliance on outdated HTML features • Minimalistic and semantic use of HTML • Uses new HTML5 elements such as nav and article where appropriate • Makes content more accessible to disabled users using devices like screen readers • Makes content more parsable by search engines • Javascript is JSLint compliant • Ensures high quality JS code
- 13. What Distinguishes SuiteHelp? Built on Modern Web Technologies • Optimized for mobile devices using responsive design • Media query • Served via AJAX (Asynchronous Javascript and XML) • Eliminates need to refresh the whole page every time the content changes • Graceful Degradation • Designed for modern web architectures while still remaining backwards compatible with older browsers
- 14. What Distinguishes SuiteHelp? Flexible Deployment • Generation • Support for Windows, Linux and Macintosh • Fully automatic generation and compilation either using a command-line or via a DITA Open Toolkit plug-in • Ability to customize output without reliance on the DITA-OT • Viewing • Ability to deploy on server or client without any special software installation requirements • Option to compile into a single-file executable for easy deployment on a client, similar to HTMLHelp CHM
- 15. New in SuiteHelp 3.1 • Native facility for customizing and generating output without requiring the DITA-OT • Advanced Search • Word morphology/fuzzy search Example: searching for configured will return results for configure and configuring • Exact Phrase search - surrounded by quotes • Prefix search Example: searching for config* will return all pages containing words beginning with the prefix config • Boolean search: AND, OR, NOT • NEAR search - with a default distance as well as a specified number of spaces between the two words • Rank weighting for title, keywords
- 16. Integration with Common Applications Authoring Tools • oXygen • XMetaL • DITA-FMx CMS • SDL LiveContent Architect (formerly Trisoft) • IXIASOFT DITA CCMS • Bluestream XDocs • easyDITA • Astoria • Suite Solutions x:Point (SharePoint) SuiteHelp users have been driving the push to integrate SuiteHelp with different tools in the Content Lifecycle tool chain
- 17. Technical Architecture Preprocessing • Performed by the DITA Accelerator • Greater efficiency, accuracy, and speed than the DITA-OT pre-processing, overcoming known bugs and architectural constraints Generation of HTML Topics • Utilizes one of the following options: • DITA Open Toolkit style sheets (DITA2XHTML): allows you to leverage your existing XHTML customizations • Native DITA Accelerator formatting: Element mapping file, no XSL SuiteHelp User Interface and Search Generation • Performed by the DITA Accelerator • Includes nav-bar, header, footer, breadcrumbs, and overall UI format • Extensively customizable
- 18. SuiteHelp Process Flow Using Native HTML5 Generation Using DITA Open Toolkit XHTML Generation
- 19. DITA Accelerator Core Technology • Set of libraries for processing XML content • Generates variety of output formats: HTML5, SuiteHelp and EPUB • Used as the main rendering engine for the SuiteShare dynamic publishing platform Internationalization Support • Integrates ICU (International Components for Unicode) libraries • See http://site.icu-project.org/ for more details
- 20. DITA Accelerator Developed in Haskell • Functional programming language • Strong static typing • Lazy evaluation • Extensive open source modules Benefits for the DITA Accelerator • Great performance • It allows the codebase to be powerful, clear, and concise
- 21. Methods for Customization • Configuration Files • UI Configuration files • Classmap: Maps between DITA elements and attributes to HTML5 • Shakespearean Templates • Hamlet – HTML templating language • Lucius – CSS templating language • Advantages: - Compile-time guarantees on well-formed content - Static type safety, aids in the prevention of XSS (cross-site scripting) attacks - Automated checking of valid URLs through type-safe URLs • See http://www.yesodweb.com/book/shakespearean-templates • JavaScript
- 22. SuiteHelp Deployment Options Supported Operating Systems • Windows, Linux, and Macintosh SuiteHelp Package • HTML5 files, graphics, CSS, Javascript • Full-text search index • SuiteHelp Server Deploying to a Server • Utilize an existing webserver such as IIS, Apache, NGINX • Utilize the bundled SuiteHelp server Deploying to a Client • Utilize the bundled SuiteHelp server • Standalone SuiteHelp - Single compiled package with web server • SuiteHelp package without a server – basic search, no Ajax
- 23. Next steps… • Check out the new SuiteHelp Users’ Forum: http://www.suite-sol.com/forums • Stay tuned for upcoming webinars • Generating and Viewing SuiteHelp • SuiteHelp Customization
- 24. Be in touch For additional information, contact us: solutions@suite-sol.com U.S. Office EMEA Office (609) 360-0650 +972-2-993-8054 www.suite-sol.com