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Sametime from the Administrator side

   Andy Higgins, IMCollaboration
Sametime Administration


• Server Administration

  • Setup

  • Management

• User Administration

  • Buddylist conversion

  • Stand-alone or Embedded – it makes a difference

  • Plugins
Server Administration - Setup

• Check out “Sametime – zero to hero”

• LDAP “mail” attribute

• WAS properties and Wimconfig

• LDAP with SSL

• Ports used – e.g. SIP registration uses 5080/5081

• Foreign characters in passwords

• Windows 2008 IPv6 issues – make sure it’s turned off

• Make sure the servers are all pingable

• On Windows 2008 server “Run as Admin”
ST – server deployment and
             upgrades

Order of deployment

•   Upgrade to LDAP-based ST Community 8.5.2 server first (with mail
    attribute!) and convert buddylist

•   DB2 server

•   ST Console – register Community server with Console

•   ST Meeting server

•   ST proxy server can go on Console server

•   ST Media server should go on it’s own server

•   All servers at least dual proc with 4GB RAM – meeting (DB2) server needs
    disk space
Server Administration -
         Management

• Policies – they’ve been moved
• WAS management - similar to Domino
  • Deployment Manager, Nodes and Application servers –
    how do they work with Sametime?
  • Security – allows directory authentication, searching and
    SSL certificate management
  • Users and Groups
  • Debug
  • Media server is special
  • SPNEGO authentication
Websphere CELL

A Cell is a virtual unit that is built of a Deployment
  Manager and one or more nodes.
WAS - explained

The Deployment Manager is a process (in fact it is an special WebSphere instance) responsible for managing the
installation and maintenance of Applications, Connection Pools and other resources related to a J2EE environment. It
is also responsible for centralizing user repositories for application and also for WebSphere authentication and
authorization.

The Deployment Manager communicates with the Nodes through another special WebSphere process, the Node
Agent.

The Node is another virtual unit that is built of a Node Agent and one or more Server instances.

The Node Agent it the process responsible for spawning and killing server processes and also responsible for
configuration synchronization between the Deployment Manager and the Node. Extra care must be taken when
changing security configurations for the cell, since communication between Deployment Manager and Node Agent is
ciphered and secured when security is enabled, Node Agent needs to have configuration fully resynchronized when
impacting changes are made to Cell security configuration.

Servers are regular Java process responsible for serving J2EE requests (eg.: serving JSP/JSF pages, serving EJB
calls, consuming JMS queues, etc).

And to finish, Clusters are also virtual units that groups Servers so resources added to the Cluster are propagated to
every Server that makes up the cluster, this will in fact affect usually more than a single Node instance.



Thanks to Rafael Ribeiro from IT Developer World !!
WAS Concepts
WAS clustering




Don’t forget the load balancer !!
Sametime 8.5 clustered Domain
WAS menu items




At a pinch, the only places you really need to know about
are the ones in red above
WAS Security

Allows LDAP access for directory authentication and searching
   plus SSL certificate management
WAS LDAP access
WAS Users


Check directory access by listing users
WAS users



Note that what gets returned is actually not correct (long-
term bug in display only)
ST Media server
User Administration - buddylist


Buddylist conversion – ST convert
Buddylist manipulation (www.epilio.com)
Ensure you set PC.ini for:
  • Buddylists from server
    buddyListContactPref=replaceLocal
  • Don’t ask the user
    showBuddyListConflictDialog=false
User Administration
          client configuration


Rolling out users
• Stand-alone client
  • Push methods: Plugin_Customization.ini & Managed_settings.xml



• Embedded client
  • Notes 8.5.2 embeds ST 8.0.2 by default
  • Need additional embedded plugin for ST 852
  • Push methods: Plugin_Customization.ini & Managed_settings.xml
  • Additional push options – Domino Policy & Eclipse advanced options
User administration


User setup

• Domino Policy (embedded only) – manages the ST
  community server and the SSO policy

• Plugin_customization.ini

   • Case sensitive!!

   • Special for 8.5.1.1

• Managed_settings.xml

• Sametime policy – manages other ST parameters
Domino ST Policy




Sametime community server defined here
Domino ST IM policy




Sametime server defined here with SSO options too

The policies here were for older versions of the embedded client and today the way
to do it is using plugin_customization.ini
Resetting the community server




 This will work for both stand-alone and embedded users
 but is actually the only way you can force the change on
 the Stand-alone client without a re-install
Key change in V8.5.1.1 ST client


There was a key change made in the latest Sametime
8.5.1.1 client which allows the plugin_customization.ini
to be read during the Notes client startup vs only one
time when the client is reset. This allows
administrators to push out the plugin_customization.ini
to the client and when the client restarts, it'll read the
file.

So in effect, the best way to manage these settings as
we move forwards is with the plugin_customization.ini
file
Policy - Eclipse




I haven’t seen these work successfully yet
Plugin_Customization.ini

File found in “C:LotusNotesframeworkrcp” for embedded client
or “C:LotusSametime Connectrcp” for standalone client


com.ibm.collaboration.realtime.community/savePassword=false
com.ibm.collaboration.realtime.community/loginByToken=true
com.ibm.collaboration.realtime.community/loginAtStartup=true
com.ibm.collaboration.realtime.community/name=STCommunity
com.ibm.collaboration.realtime.meetings/hideLegacyMeetingUI=true
com.ibm.collaboration.realtime.community/host=community.server.com
com.ibm.rcp.managedsettings.provider.file/URL=http://community.server.com/sameti
me/managed-settings.xml
com.ibm.collaboration.realtime.community/defaultAuthType=TAM_SPNEGO
com.ibm.collaboration.realtime.community/authServerUrl=http://auth.server.com/sno
op/snoop
com.ibm.collaboration.realtime.community/useAuthServer=true

Additional question to IBM – which managed-settings do we use when we have one
here in the PC.ini file and there is one in ST policies too?
Managed_settings.xml

<ManagedSettings>
<settingGroup name="com.ibm.collaboration.realtime.meetings">
  <setting name="hideLegacyMeetingUI" value="true" isLocked="true"/>
</settingGroup>
<settingGroup name="com.ibm.rtc.meetings.shelf">
  <setting name="serverName" value=“meeting.server.com"/>
  <setting name="serverPort" value="80"/>
  <setting name="useHTTP" value="true"/>
  <setting name="communityServerName" value=“chat.server.com"/>
  <setting name="useCommunityCredentials" value="true" />
</settingGroup>
</ManagedSettings>
Sametime Policy
Sametime user policies
Sametime policies

• User must set this community as the default server community
• Allow user to add multiple server communities
• Allow user to add external users using Sametime Gateway communities
• Allow user to save chat transcripts
• Automatically save chat transcripts
• Etc….
Plugins

Check out this link:
Deploying Plug-ins and Widgets for Lotus Notes and Sametime
WAS install issues




Check out this link to IBM documentation on WAS install errors
Using the Console


A good link to Console information
Contact details


Andy Higgins


andy@imcollaboration.com
++1 (512) 426-6142


www.imcollaboration.com
http://sametimedg.blogspot.com/

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PACLUG sametime presentation

  • 1. Sametime from the Administrator side Andy Higgins, IMCollaboration
  • 2. Sametime Administration • Server Administration • Setup • Management • User Administration • Buddylist conversion • Stand-alone or Embedded – it makes a difference • Plugins
  • 3. Server Administration - Setup • Check out “Sametime – zero to hero” • LDAP “mail” attribute • WAS properties and Wimconfig • LDAP with SSL • Ports used – e.g. SIP registration uses 5080/5081 • Foreign characters in passwords • Windows 2008 IPv6 issues – make sure it’s turned off • Make sure the servers are all pingable • On Windows 2008 server “Run as Admin”
  • 4. ST – server deployment and upgrades Order of deployment • Upgrade to LDAP-based ST Community 8.5.2 server first (with mail attribute!) and convert buddylist • DB2 server • ST Console – register Community server with Console • ST Meeting server • ST proxy server can go on Console server • ST Media server should go on it’s own server • All servers at least dual proc with 4GB RAM – meeting (DB2) server needs disk space
  • 5. Server Administration - Management • Policies – they’ve been moved • WAS management - similar to Domino • Deployment Manager, Nodes and Application servers – how do they work with Sametime? • Security – allows directory authentication, searching and SSL certificate management • Users and Groups • Debug • Media server is special • SPNEGO authentication
  • 6. Websphere CELL A Cell is a virtual unit that is built of a Deployment Manager and one or more nodes.
  • 7. WAS - explained The Deployment Manager is a process (in fact it is an special WebSphere instance) responsible for managing the installation and maintenance of Applications, Connection Pools and other resources related to a J2EE environment. It is also responsible for centralizing user repositories for application and also for WebSphere authentication and authorization. The Deployment Manager communicates with the Nodes through another special WebSphere process, the Node Agent. The Node is another virtual unit that is built of a Node Agent and one or more Server instances. The Node Agent it the process responsible for spawning and killing server processes and also responsible for configuration synchronization between the Deployment Manager and the Node. Extra care must be taken when changing security configurations for the cell, since communication between Deployment Manager and Node Agent is ciphered and secured when security is enabled, Node Agent needs to have configuration fully resynchronized when impacting changes are made to Cell security configuration. Servers are regular Java process responsible for serving J2EE requests (eg.: serving JSP/JSF pages, serving EJB calls, consuming JMS queues, etc). And to finish, Clusters are also virtual units that groups Servers so resources added to the Cluster are propagated to every Server that makes up the cluster, this will in fact affect usually more than a single Node instance. Thanks to Rafael Ribeiro from IT Developer World !!
  • 9. WAS clustering Don’t forget the load balancer !!
  • 11. WAS menu items At a pinch, the only places you really need to know about are the ones in red above
  • 12. WAS Security Allows LDAP access for directory authentication and searching plus SSL certificate management
  • 14. WAS Users Check directory access by listing users
  • 15. WAS users Note that what gets returned is actually not correct (long- term bug in display only)
  • 17. User Administration - buddylist Buddylist conversion – ST convert Buddylist manipulation (www.epilio.com) Ensure you set PC.ini for: • Buddylists from server buddyListContactPref=replaceLocal • Don’t ask the user showBuddyListConflictDialog=false
  • 18. User Administration client configuration Rolling out users • Stand-alone client • Push methods: Plugin_Customization.ini & Managed_settings.xml • Embedded client • Notes 8.5.2 embeds ST 8.0.2 by default • Need additional embedded plugin for ST 852 • Push methods: Plugin_Customization.ini & Managed_settings.xml • Additional push options – Domino Policy & Eclipse advanced options
  • 19. User administration User setup • Domino Policy (embedded only) – manages the ST community server and the SSO policy • Plugin_customization.ini • Case sensitive!! • Special for 8.5.1.1 • Managed_settings.xml • Sametime policy – manages other ST parameters
  • 20. Domino ST Policy Sametime community server defined here
  • 21. Domino ST IM policy Sametime server defined here with SSO options too The policies here were for older versions of the embedded client and today the way to do it is using plugin_customization.ini
  • 22. Resetting the community server This will work for both stand-alone and embedded users but is actually the only way you can force the change on the Stand-alone client without a re-install
  • 23. Key change in V8.5.1.1 ST client There was a key change made in the latest Sametime 8.5.1.1 client which allows the plugin_customization.ini to be read during the Notes client startup vs only one time when the client is reset. This allows administrators to push out the plugin_customization.ini to the client and when the client restarts, it'll read the file. So in effect, the best way to manage these settings as we move forwards is with the plugin_customization.ini file
  • 24. Policy - Eclipse I haven’t seen these work successfully yet
  • 25. Plugin_Customization.ini File found in “C:LotusNotesframeworkrcp” for embedded client or “C:LotusSametime Connectrcp” for standalone client com.ibm.collaboration.realtime.community/savePassword=false com.ibm.collaboration.realtime.community/loginByToken=true com.ibm.collaboration.realtime.community/loginAtStartup=true com.ibm.collaboration.realtime.community/name=STCommunity com.ibm.collaboration.realtime.meetings/hideLegacyMeetingUI=true com.ibm.collaboration.realtime.community/host=community.server.com com.ibm.rcp.managedsettings.provider.file/URL=http://community.server.com/sameti me/managed-settings.xml com.ibm.collaboration.realtime.community/defaultAuthType=TAM_SPNEGO com.ibm.collaboration.realtime.community/authServerUrl=http://auth.server.com/sno op/snoop com.ibm.collaboration.realtime.community/useAuthServer=true Additional question to IBM – which managed-settings do we use when we have one here in the PC.ini file and there is one in ST policies too?
  • 26. Managed_settings.xml <ManagedSettings> <settingGroup name="com.ibm.collaboration.realtime.meetings"> <setting name="hideLegacyMeetingUI" value="true" isLocked="true"/> </settingGroup> <settingGroup name="com.ibm.rtc.meetings.shelf"> <setting name="serverName" value=“meeting.server.com"/> <setting name="serverPort" value="80"/> <setting name="useHTTP" value="true"/> <setting name="communityServerName" value=“chat.server.com"/> <setting name="useCommunityCredentials" value="true" /> </settingGroup> </ManagedSettings>
  • 29. Sametime policies • User must set this community as the default server community • Allow user to add multiple server communities • Allow user to add external users using Sametime Gateway communities • Allow user to save chat transcripts • Automatically save chat transcripts • Etc….
  • 30. Plugins Check out this link: Deploying Plug-ins and Widgets for Lotus Notes and Sametime
  • 31. WAS install issues Check out this link to IBM documentation on WAS install errors
  • 32. Using the Console A good link to Console information
  • 33. Contact details Andy Higgins andy@imcollaboration.com ++1 (512) 426-6142 www.imcollaboration.com http://sametimedg.blogspot.com/