Parves Miah CV.doc
- 1. MR PARVES MIAH 297 Shawclough Rd, Rochdale, OL12 6HQ d.o.b. 27th July 1982 e-mail: miah_k786@hotmail.co.uk Tel: 01706 416779 or 07879 333588 EDUCATION June 1998 BACUP AND RAWTENSTALL GRAMMAR SCHOOL 10 GCSE’s A*-C including Maths, Sciences and English June 2000 BACUP AND RAWTENSTALL GRAMMAR SCHOOL SIXTH FORM 3 A-Level’s Maths, Physics and Chemistry grades BBB respectively Sept 2000- THE UNIVERSITY OFSALFORD June 2003 Studied Aeronautical and Mechanical Engineering, included modules in applied sciences, hydraulic systems, maths, physics EXPERIENCE May 2014- SHOP DIRECT GROUP Present Warehouse Operative & Lead Associate Motivating staff for business needs Replenisher/Picker/Stock Checker Use of computer package Oct 2010- Mar 2012 CASH TRADER LTD Oldham, OL1 3ST Manager Pawn Broking, Retailing and Cash loan services. Opening and Closing of store insuring security measures are dealt with Managing staff Dealt with all marketing and competitor analysis Training of Staff and team talks In Charge of Store audits, cash counting, administration (paper work) and liaising with accountant Running of the store Using computer systems Customer Services June 2009 – Sept 2010 CO-OPERATIVE INSURANCE Manchester, M60 0AL Inbound Customer ServiceAdvisor Good Computer and product knowledge Excellent customer service Corporate and consumer clients Feb 2005- Sept 2008 THE MONEY SHOP ROCHDALE BRANCH Rochdale, OL16 1LD Assistant Manager Daily duties inc opening and closing, reporting to security, morning tasks, till balances, cash counting- collecting and ordering Liaising between stores, managers and AOM’s Attended courses within company such as how to train new employees (becoming their buddies), how to market against competition, value added customer service…. Worked my way up from a cashier Cashing cheques, Using own initiative, processing loans Using computer systems Customer Services
- 2. Sept 2003 – Nov 2004 Various jobs startingfrom working as a delivery driver to a waiter in a busy restauranttowarehouse operative finishing of working at the 02 call centre in Bury as an inbound customer service agent . I have gained valuable experience in warehouses, I am very competent in working under pressure and at the pace required including thecontinuous lifting of heavy objects. SKILLS AND ACTIVITIES I play for a local football team and take part in numerous national tournaments throughout the year (mainly in summer) and also a league. It keeps me fit and active. I like reading books; I believe it keeps my mind also active. I get myself involved in organizing homework/study clubs for GCSE students or lower standard for help with studies etc., I also get involved in the organizing of a local football tournament which is held every year bringing in hundreds of people. I have always enjoyed a challenge and working to my best potential. You can see from my resume that I started off as a delivery driver and worked my way up to a position of manager in a reputable company through hard work, experience and learning. I have always worked to the best of my abilities; I work excellently in a team and just as good on my own. I am very hands on making me practical however I also like to learn when I need to (i.e. product/company knowledge). I can adapt my style to where I am and how I need to be. I work on initiative as well as routine. I am an excellent time keeper and can work to deadlines. I have my own car so can travel. I am very good with computers, I am proficient with word, excel and databases. I am good with numbers, literacy and accuracy. I can speak 2 languages fluently and understand a further 2 more. I bring these skills and experience to wherever I am – be it at a place of work or amongst friends. REFERENCES ARE AVAILABLE ON REQUEST