Paul Syrette Telecom Credentials
- 1. Paul Syrette 4718 Long Lake Dr. Portage, Mi. 49002 paulsyrette@yahoo.com Telecom Credentials WORK EXPERIENCE: • Ericsson Network Engineer III: I have been working at Ericsson for the past 3 ½ years as a National Network Engineer III within the National Technical Resources Team. My roles and responsibilities are to support Ericsson’s field technicians that work on Sprint’s network by researching RAN equipment and writing MOPs, job aids, test cases and scopes of work. This role has enabled me to stay in contact with many folks within Sprint and Samsung so that I could do research and provide optimum support for Ericsson’s customer. Listed are a couple of accomplishments I have attained within my role as an Ericsson National Network Engineer III: o Sprint Preventative Maintenance: I worked with Sprint to write a new comprehensive yearly preventative maintenance plan for their national wireless network. My role included the writing of the new Sprint/Ericsson maintenance scope of work, technical documentation and cost & time of effort analysis to ensure the customer was getting the most for their money. o Sprint (Cisco) Router Upgrade Projects: I took a lead role to research and write a comprehensive router upgrade plan for Sprint’s national wireless network. My role included the writing of the new Sprint/Ericsson Cisco router upgrade scope of work, project tracking, technical documentation and cost & time of effort. o I wrote and delivered Samsung trainings and MOPs for the Ericsson FSO technicians so that they were up to speed on performing, installation, troubleshooting and maintenance work on Sprint’s RAN network. o I have recently been providing Airspan and Nokia eNB & UE relay trainings across the country to field technicians to help support Sprint’s Mini Macro build. • Ericsson Field Engineer III: Worked as an Ericsson Field Engineer III for 2 years, overseeing on a national level, Sprint’s Network Vision deployment and cell site acceptance for their Samsung markets. This role had permitted me to work with many groups within Sprint, Ericsson and Samsung and also helped to strengthen my leadership and management skills. My roles and responsibilities included: o Hiring, managing and training telecommunications and IT contractors in multiple markets around the country. o Meet with Sprint, Samsung and other 3rd party vendor teams to work on network acceptance issues, budget concerns, construction standards and staffing concerns around the country. o I was tasked with tracking construction and acceptance projects in multiple markets with multiple technicians to ensure that all work was getting completed in a timely manner and within the allowed budget. o I also was tasked with putting together training environments and technical resources for Ericsson’s Field Service Organization teams to support service assurance needs for Sprint’s new wireless network. • Ericsson / Sprint Senior Field Engineer: Worked at Sprint / Ericsson for 12 years installing, testing and troubleshooting Sprint’s wireless, fiber and IT networks as a Sr. Technician in the Great Lakes area. o Many of my duties for Sprint and Ericsson within the IT and telecom industry were installing, managing and providing support for Sprint’s cell sites, routers, Macro RAN cell site systems, fiber deployment, construction projects and technician computer systems support. ADDITIONAL SKILL SETS: • Skilled with setting up and using test equipment such as Anritsu, JDSU, Agilent and TEMS Drive test gear. • I am veteran at writing well organized and detailed reports, emails and MOPS. • Proficient at heading up and coordinating projects with aggressive deadlines.
- 2. • Proficient at being self-motivated when working alone and have worked along side others to accomplish difficult tasks in a timely manner. • Skilled with writing and maintaining yearly budget plans • Experienced at keeping an accurate inventory of spare parts and test equipment. • Experienced at working along with employees and 3rd party vendors on new project builds, capacity augments and network infrastructure issues and resolutions. • Skilled with reading construction, electrical and electronic blue prints and schematics. • Thoroughly knowledgeable with Windows 8 and below, excel and word processor, Visio, PowerPoint, terminal emulators, firewalls and IT networking. • Experienced with traveling around the country for work meetings and submitting timely expense reports. ACOMMPLISHMENTS: • I have spent that past 3 years developing and maintaining a national training and certification program for Ericsson field technicians that are required to work on Samsung and Cisco equipment. I have created many documents and videos that technicians are required to take when they are hired at Ericsson and use over the course of their tenure at Ericsson. This training program has helped to ensure that all technicians are getting the required training to work on the customer’s network thus saving time and money for Ericsson in the long run. This program received great reviews from the president of our organization and has become a model for other Ericsson groups. • In an effort to save Ericsson money on technician costs, I was able to review and supply to the field technicians a data base of repeater and DAS manuals. Technicians would have to search high and low beforehand to acquire all the pertinent information to successfully troubleshoot and maintain the customer’s ever expanding list of equipment. The central database of technical information will save the technician 90 minutes of research time per job, thus saving the Ericsson thousands of dollars on labor costs. EDUACATION AND TRAINING: • Spring of 1998 – Associates degree in Applied Sciences and Electronics from Southwestern Michigan Community College in Dowagiac, Michigan. • 04/19/2000 – R.O. & Assoc. LTD. Power and Grounding for AC & DC electrical systems. • 03/30/2001 – Scott Baxter & Assoc. RF Wireless Engineering Course. • 08/12/2004 – Sprint’s Fiber Training School. • 03/08/2005 – Comscope Cable and Connector Training. • 09/13/2013 - Corning Mobile Access and Fiber DAS deployment training • 05/14/2014 - Cisco ASR Router Certification • 06/12/2015 – Six Sigma Training for Project Management Improvement • 03/14/2005 – Completed Lucent’s CL5660 1xEV-DO Radio Access System OA&M 1.1 • 07/31/2001 – Lucent’s Flexent/Autoplex Wireless Networks Overview CL1000C. • 10/26/2001- Lucent’s Flexent CDMA Modular Cell OA&M CL5610. Samsung Completed Training 2011 - 2012: • SMD201 Samsung CDMA RAN System Description • SMO403 Samsung CDMA-RAN Maintenance and Troubleshooting • SMD207 Samsung IP-BSC System Description Installation and Commissioning • SMD208 MMBS System Description Installation and Commissioning • SMD209_Samsung BH Essentials • SMO303 CDMA ESM RAN (BSM) • SMD223 – Samsung LTE Indoor PICO installation and Commissioning • SMD 225 – Samsung LTE Outdoor PICO installation and Commissioning Airspan Small Cell Trainings: • 3/14/16 – 3/15/16 Airspan CAIS (Certified Airspan Installation Specialist) Training • Airspan CASS & CANA eNB w/iR 460 Training Nokia Small Cell Trainings: • 3/16/16-3/17/16 NSN RA4186-15A Flexi Zone BTS LTE Operation, Administration & Maintenance Course
- 3. • 4/11/16-4/14/16 Nokia RA4187-15A LTE Flexi Zone BTS Troubleshooting EMPLOYMENT: • Sept, 2009 – Present Ericsson Inc. Home office Plano Texas, Worked out of Kalamazoo, Michigan as a Network and Field Engineer • 02/2000 – 09/2009 Sprint – Home Office Overland Park Kansas – Worked out of Kalamazoo, Michigan as Senior Field Engineer • 11/1998 – 02/2000 USXChange L.L.C. / Choice One Communications – Grand Rapids, Mi. (Field Tech) • 09/1997 – 11/1998 360 Communications now Verizon Wireless – Mishawaka, In. (Wireless Technician)