Payroll/Human Resource Analyst
- 1. Tina R. Sturdivant 446 Phillips Road ♦ Wadesboro, NC 28170 ♦ (704) 694- 5961 ♦ tnsturdivant@yahoo.com Career Summary Self-driven and highly motivated Payroll Administrator with more than sixteen years of progressive experience in maintaining smooth flow of the payroll, troubleshooting and providing solutions to payroll problems. Tech savvy and fully familiar with payroll software and various forms of payroll interface. Well versed in verification of employee’s recorded work time and wages and coordinating with departments. Expert in job cost entries via PeopleSoft, ADP software, and Oracle 11i (HRIS). Familiar with numerous digital employee payrolls catalogues and interfaces. Technical and Professional Skills Skilled in handling the technical complications of the organization efficiently. Capable of handling a large team (about 10+ members) and train the employees for proper execution of work. Proficient and well-trained in handling different kinds of Microsoft packages such as MS Access, MS Excel, and other MS Office software packages. Expert and qualified to work on varied operating system platforms such as Windows XP, Windows Vista, Linux, UNIX, PeopleSoft 9.2 (HRIS), ADP Software, Oracle 11i (HRIS), etc. In-depth knowledge and understanding regarding employee contracts, daily attendance of employees, and associated payroll operational functions. Expert in maintaining the payroll information of the employees, handling their processing time, monitoring their daily records and reports, etc. Work Experience Payroll Specialist December 2016 - Current; Coca - Cola Bottling Co. Consolidated - Charlotte, NC Responsible to calculate the correct amount incorporating overtime, deductions, bonuses. Develop and maintain internal controls and processes. Effectively identify problems as they occur, complete root cause analysis, and successfully resolve. Audit current payroll processes to identify areas of process improvements and standardization. Respond to standard and complex payroll related inquiries from customers or employees. Prepare and distribute various payroll reports and analyses to customers and management. Work in a team environment coordinating with other team members in the processing of payroll. Maintain compliance with all payroll related regulatory and Siemens requirements including effective internal controls. Participate/lead various projects including Mergers & Acquisitions. Complete understanding of all of the standard and some complex aspects of the payroll processes. Reconcile payroll prior to transmission and validate confirmed reports. Process correct garnishment calculations and compliance. Payroll Administrator May 2016 - December 2016; EnPro Industries Inc - Charlotte, NC Maintained the contact details of every employee including the attendance record and accordingly, evaluated the payroll. Looked after important payroll procedures and efficiently maintained the payroll information. Responsibly handled the additional activities that include tracking of personnel transactions, leave of absence, termination of employees, benefits, deductions, etc. Processed multiple payrolls for more than 25 FEINs on weekly and bi-weekly basis. Maintained the documentation and workflow of the organizational policies and procedures, prepared necessary records and statements, etc. Assisted HR Coordinators to resolve payroll issues and communicated with employees to provide understanding their payroll related issues and offer easy payroll solutions. Produced initial payroll to ensure accuracy, developed conversion procedures, and managed the transition of the process to client's internal payroll specialists. Produced initial payroll to ensure accuracy, developed conversion procedures, and managed the transition of the process to client's internal payroll specialists. Analyzed client's payroll structure and designed process for effective conversion, including reporting, time clock interfaces, and accounting systems. Supervised the flow of work and guided other staff members in handling their work procedures. Assisted other senior members in planning, designing, and maintaining the payroll records.
- 2. Lite ACA Implementation Consultant September 2015 - April 2016; ADP, LLC - Charlotte, NC Worked as a part of a team to ensure our clients are delighted with their new products and services. Assisted clients to set up Workforce Now using client wizard setup. Assisted new clients with system navigation in ACA Software Application to include employees’ data importing, custom reporting, and validation tables. Lead clients on the path to optimizing their processes, technology and experience. Make sure clients stay up to date with any policy or procedure changes. Analyzed, updated, and improved internal/external knowledge base guides and technical. Conducted webinar training for clients by utilizing Bombard application as well as resolving complex issues. Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client let systems. Human Resources Specialist March 2011 - September 2015; Wells Fargo - Charlotte, NC Analyzed Advice to Pay (ATP) exception reports for active, pending, terminated, and denied medical claim for internal employees. Reviewed Liberty my connection website for Wells Fargo internal employees claim status. Updated FMLA clock to extend medical approval dates. Assisted to delete FMLA clock if internal employee has expired all FMLA hours. Analyzed Third party vendor information and verified team member for Supervised the flow of work and guided other staff members in handling their work procedures Assisted other senior members in planning, designing, and maintaining the payroll records Maintained the records of each employee and verified corrections in the payroll procedures and associated documents. Assisted to update PeopleSoft by adding the Certified Medical leave date or return from leave date and analyzed state statute to ensure Team member gets full FMLAcoverage. Coordinated with Third party vendor (Liberty Mutual) case manager to ensure cases are update and managed caseloads of family medical leaves for assigned Wells Fargo employees, reviewed medical information. Responsible to update LPS, and Human Resources Help Desk case management system with notes regarding benefits concerns, and case information. Performed specialized human resources related functions in either service center or human resources department environment. Responsible to research and recommend actions from various confidential reports. Assisted in the development, implementation, and administration of company personnel policies, procedures, and programs. Client Service Manager/Payroll Support Specialist June 2012 - Feberuary 2014; Infinisource, Inc - Charlotte, NC Provided leadership to Service Bureaus associates to ensure they have the resources and tools to achieve the corporate vision as set by the executive team. Aligned team to ensure clients receive best in class service and support. Maintained CSR productivity targets and explore opportunities to drive increased productivity while maintaining client quality and satisfaction standards. Provided management and direction in regards to Service Bureaus and ensure timely resolution of all issues. Maintained positive relations with staff and peers through regular and effective communications. Tier II IT Payroll Support for various Service Bureau & Clients. Implemented Workday documentation for Service Bureaus. Provide training Service Bureaus on Isolved platform to new staff members. Responsible to set up system earnings and deductions for Service Bureaus in Workday. Achievements and Awards Rewarded for efficiently and skillfully managing the payroll policies and associated leave procedures Awarded as a consistent candidate and won several awards for skillfully coordinating between the payroll and human resource budgets Awarded for effectively supervising and maintaining detailed reports regarding overtimes, leave balances, contribution reports, etc., at Micro Computers Incorporation Awarded the 'Best Payroll Administrator' award for maintaining the organizational policies and procedures, compiling payroll regulations. Education Brookstone College of Business - Associate Degree in Business Administration Software Specialist. Richmond Community College - Certification of Medical Coder Specialist (Continuing Education).