香港六合彩 » SlideShare
- 1. Facing the Challenge of Web-based Programs to Meet the Needs of Online Researchers Session 66
- 2. “ Send Me Everything You Have on Sex” An Archivist Responds to the Novice Researcher in the Online Environment
- 3. Introduction The title of my talk points to the often frustrating reference questions we receive by email. This talk looks at the expectations of novice users of archives who have turned to the web for help, and it demonstrates a web site tailored to their needs.
- 4. Online Users 3 things that set them apart: Misinformation Experience Approach to research
- 5. Online Users Misinformation: Online users may be confused about archival resources. Marshall found that archives are misrepresented in genealogical literature on the web. I find I am often asked questions not related to primary sources.
- 6. Online Users Requests for information outside the focus of the collection: Date: 11/24/99 Subject: Question: information on theraputic crisis intervention in a juvenile residential setting. in particular, issues and alternatives with sexually abused and or sexual perpatraitors.
- 7. Online Users Brenda’s Corollary: As much as they are confused about us, we may be confused about them and their needs. Their requests often lack context.
- 8. Online Users Experience: These users may have little or no experience with archives. Tanya found that people who are new to genealogical research (3 years or less) are more likely to use the Web for research than more experienced genealogists. I too found that online, we more frequently encounter the novice researcher.
- 9. Online Users Approach to research differs: less methodical.
- 10. Online Users Approach to research differs: less methodical. Subject: SM History Date: Wed, 26 Apr 2000 Hello.! I wonder if you can help me finding some facts about the history of SM-Sadomasochism. I am going to make a "lecture" about "The history of SM. And i dont cnow wery mutch so i hope you can give me some help. My adres is:
- 11. Online Users Approach to research differs: less methodical. Our understanding of walk-in users may not be transferable to the on-line user. Different users require different reference tools.
- 12. Marshall’s Conclusion “ Our online users, as a whole, may be very different from those that visit our archives in person. Taking time to note these differences and making necessary adjustments to your site will help your site succeed!” Tanya Marshall, "Archives Users and the Web: Considerations for Archivists," Society of American Archivists, 1999 Annual Meeting, Pittsburgh, PA. August 27, 1999.
- 13. Sexuality Research Guide SRG
- 14. Models Considered Online exhibits Editorial projects that introduce users to a selected group of primary documents and their interpretation. Thomas Dublin and Kathryn Kish Sklar’s “Women and Social Movements in the United States, 1830-1930,” (womhist.binghamton.edu/)
- 15. Models Considered Sites that provide narrative and facts about certain topics: Lesbian History Project by Yolanda Retter (http://www-lib.usc.edu/~retter/main.html) Denver LBGT History by Lisa Diguardi (clem.mscd.edu/~diguardi/) Class projects
- 16. Research Guides & FAQ/help Pages Guides to Primary Source Research Yale’s Using Manuscripts & Archives: A Tutorial http://www.library.yale.edu/mssa/tutorial/tutorial.htm UC Berkeley’s Library Research Using Primary Sources http://www.lib.berkeley.edu/TeachingLib/Guides/PrimarySources.html
- 17. Research Guides & FAQ/help Pages Guides to Lesbian and Gay Research Stanford’s Beginning Library Research on Lesbian/Gay/Bisexual Studies http://www- sul . stanford . edu / depts / ssrg / kkerns /gays.html Colorado State’s Gay, Lesbian, Bisexual & Transgender Studies http://manta.library. colostate . edu /research/ gnl /index.html Yale’s Library Research Guide for Gay and Lesbian Studies http://www.library. yale . edu / rsc / gayles / gayindx . htm New York Public Library’s lgbt bibliogrpahy http://www.nypl.org/research/chss/grd/resguides/gay.html
- 18. Our Research Guide 1. addresses the information needs of people seeking general information 2. addresses people who might want to explore research with primary sources 3. addresses a broader range of subjects – sexuality studies.
- 19. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project)
- 20. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project) Narrow the goals Manage user expectations Give a proper orientation SRG
- 21. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project) Narrow the goals Manage user expectations Give a proper orientation Link to sites with Permanence, Authority, Diversity
- 22. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project) Narrow the goals Manage user expectations Give a proper orientation Link to sites with Permanence, Authority, Diversity Redirect inquiries SRG
- 23. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project) Narrow the goals Manage user expectations Give a proper orientation Link to sites with Permanence, Authority, Diversity Redirect inquiries Promote user self sufficiency SRG
- 24. Approach Taken Think outside the box Tailor to current resources (consider the options, then determine a manageable project) Narrow the goals Manage user expectations Give a proper orientation Link to sites with Permanence, Authority, Diversity Redirect inquiries Promote user self sufficiency Make good use of existing on-line resources and create the additional pieces your users need.
- 25. What This Means I can respond to questions like the following: “ I am looking for some information about the origins of the homosexual and gay terms because I am making a document for college about gay teenagers in this decade an how they are coming out at an earlier age so I am trying to make an excellent essay.”
- 26. Conclusions This project is one good model for responding to the needs of a large segment of our online users: the novice researcher. It orients them to the site they’ve found and helps them figure out how to proceed. And it requires a moderate amount of effort to create and maintain.
- 27. Conclusions Archivists ought to balance the needs of experienced and inexperienced researchers online. Creating a web presence for your archives means that you will be more accessible to non-traditional users, and when they find you, you owe them some kind of orientation to make sense of your services and resources.
- 28. HSC On-line HSC Web Site: rmc.library.cornell.edu/HSC HSC Sexuality Research Guide : rmc.library.cornell.edu/HSC/faq/hscfaq.htm