Performance appraisal format
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This document contains a performance appraisal form for Aster Teleservices Pvt Ltd. It includes sections for self-assessment by the employee, performance assessment by reporting managers using ratings for various criteria, potential appraisal for level 3 and above employees, training assessment, and recommendations. The form collects information on the employee's job responsibilities, achievements, performance ratings, potential for growth, identified training needs, and whether the employee is recommended for confirmation, promotion, or pay increment.
Performance appraisal format
- 1. ASTER TELESERVICES PVT. LTD. Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00 Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008 CONFIDENTIAL (After Completion) PERFORMANCE ASSESSMENT FORM (Period: From_____________to______________) Name of Employee Emp Code: Designation Level: Based at (Location) Qualification Date of Joining Current Gross Salary pa: pm: Initiating Officer Reviewing (IO) Officer (RO) SELF-ASSESSMENT BY EMPLOYEE Describe Your Job Responsibilities Describe Your Achievements against (Max five Bullet Points) Job Responsibilities Date: Signature of Employee:
- 2. ASTER TELESERVICES PVT. LTD. Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00 Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008 PERFORMANCE ASSESSMENT BY REPORTING MANAGERS (Give a Rating between 1 and 10 for each criterion) 1=Poor, 2-4=Average, 5-7=Good, 8-9=Very Good, 10=Excellent Initiating Officer Reviewing Officer PERFORMANCE CRITERIA (Reporting Manager) (Higher Reporting Manager) ACHIEVEMENT/ PERFORMANCE (KPI Allocated and % completed, on job performance) RESPONSIBILITY (Accepts responsibility & accountability for assigned tasks) COMPETENCE (Has knowledge of his domain/subject. Is able to apply the same to assigned tasks effectively) INNOVATION (Implements innovative ideas to improve upon performance) QUALITY OF WORK (Produces desired accuracy/quality of work) ON TIME DELIVERY (Is able to deliver what is promised when promised) ECONOMY (Is cost conscious. Utilizes resources effectively) COMMUNICATION & FEEDBACK (Can communicate with clarity; gives feedback; does not suppress information) COMMITMENT (Displays sense of ownership at work and a positive attitude; strives for excellence) TEAMWORKING (Gets along well with the team; Respects and is respected by others; inspires others by example) Pls state based on overall assessment, NOT a simple average of above ratings. SIGNATURES PERFORMANCE COMMENTS OF IO COMMENTS & RECOMMENDATIONS OF RO (Attach Additional Sheets if required and number the pages) Employee’s Signature & Date Signature &Date Note: IO should send the Form for RO’s Assessment only after obtaining Signature of Employee
- 3. ASTER TELESERVICES PVT. LTD. Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00 Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008 POTENTIAL APPRAISAL (FOR L3 & ABOVE ONLY) (Mandatory to Fill) (Give a Rating between 1 and 10 for each criterion) 1=Poor, 2-4=Average, 5-6=Good, 7-8=Very Good, 9-10=Excellent COMPETENCIES & TRAITS IO RO CONSISTENCY IN PERFORMANCE & ACHIEVEMENT HIGH CUSTOMER SATISFACTION SELF MOTIVATOR AND TEAM PLAYER DEEP RESPECT & LOYALTY TO THE ORGANIZATION WILLINGNESS TO ACCEPT RISK AND CHALLENGES OVERALL RATING ON POTENTIAL FOR GROWTH IO RO Potential Capability (Referring below table put appropriate abbreviation) Signature & Date Rating Potential Capability Abbreviation 9-10 Top potential – has potential to be BU head T 7-8 Senior Potential – has potential to be a senior leader S 5-6 Middle Potential – has potential to be a team leader M 2-4 Needs more time and experience for potential J assessment 1 No Growth Potential N
- 4. ASTER TELESERVICES PVT. LTD. Policy No : AHRPL16 Performance appraisal ISSUE No: 02 Rev No. : 00 Ref No : APTL-HR-04 Policy Effective Date: 1- April-2008 TRAINING ASSESSMENT Note: 1. Identify training needs based on : - • Current performance and know knowledge / skill / attitude gaps which can possibly be bridged by training; and / or • Future job requirements for which the employee has to be prepared through training 2. Training needs shall include professional and general areas: Professional Areas - As per job requirements General Area Communication Skills Team building Motivation Leadership 3. Training needs should be discussed with the employee and his / her view to be taken into consideration. 4. Training needs will be assessed by the IO who has day to day knowledge of the employee’s performance. 5. RO may endorse his views if he / she has intimate knowledge of employee’s performance Requires Training in following Area(s):- FUNCTIONAL: GENERAL: RECOMMENDATIONS: IO % RO % For Confirmation / Promotion (Yes / Not yet / No) For Pay Increment (Yes / No) Signature : Signature of Appraisee : Date :