This document outlines the performance appraisal system for an HR officer at a retail outlet. It describes the job responsibilities which include recruitment, training, employee engagement, payroll, and statutory compliance. Key responsibilities involve collecting resumes, conducting interviews, arranging training sessions, managing employee activities, processing payroll before the 1st of each month, and ensuring statutory compliance. Performance is evaluated based on key result areas (KRA's) in areas like recruitment, training, employee engagement, payroll, and compliance. Staff are scored on a scale of far below to far exceed expectations.