PERFORMANCE APPRAISAL
SYSTEM OF AN HR OFFICER
IN A RETAIL OUTLET
Presented by :
Rubina Isidore
 Minimum Graduate (Fresher or experienced)
 Good Interpersonal and Communication skills
 Knowledge of spoken Marathi is a must
 Willingness and an attitude to learn the HR system of the
organization
 Recruitments
 Training, Co-ordination and Retraining
 Employee Engagement
 Payroll
 Statutory Compliance
 Daily reporting to the Store Manager and the Circle HR
Manager in the form of an MIS sheet
 General staff query handling
JOB DESCRIPTION (HR OFFICER)
HIERARCHY
Facility Staff
Floor Staff
Assistant Officer
Junior Officer
Senior Officer
Department Manager
Asst. Store Manager
Store Manager
Total staff : 250 60 : 40 Ratio
 Recruitments :
Collecting the Resumes from the drop box outside the store and filtering them
Cold calling and Fixing up an interview with the Area Manager
Documentation
Induction and Orientation
KRA’S
 Training :
Arranging for an outside Trainer as per the decision of the Head Office
Intimating the employees about the training and checking the attendance
Training (once in 2 months) includes several modules viz.,
Understanding the Vision and Mission of the store
Role Plays
Grooming and Hygiene
Arranging for snacks
Retraining the staff
Briefing once a week
KRA’S
 Employee Engagement :
Once in 3 months – Cultural activities – morning 7 to 10
Official Lunch – Once in 2 months
Money allotted Rs. 150 per officer i.e. 6000 for 20 people
Arrangement for lunch to be done
KRA’S
 Payroll :
Downloading the attendance from the Biometric system
Maintaining an Excel sheet for the same
Sending the data to the Third party for invoice generation
31 days payroll system :
28th - Biometric system
29th - submission of the attendance to the 3rd party
30th - submission of the invoice to the accounts department
31st - Check whether the payments are ready
1st - Disburse the salary
Payment of all employees to be done on the 1st of every month
KRA’S
 Statutory Compliance
Wage Register duly filled before the 7th of every month
Third Party contractors register also to be duly filled
P.F. , Gratuity and other query handling
ESIC card (Master Card) to reach the employees at the earliest
Compensation of Employees
For every OT (26th Jan, 15th Aug, 1st May and 2nd Oct) – one day off
Can’t avail of a continuous 3 days off
KRA’S
Paramaters : 20% weightage for every parameter
FBE – Far Below Expectations
BE - Below Expectations
CME – Constantly Meeting Expectations
EE - Exceed Expectations
FEE - Far Exceed Expectations
Scoring :
0 to 1.4 for every parameter
PERFORMANCE APPRAISAL
PROCESS BASED ON KRA’S
THANK YOU

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Performance appraisal system ppt

  • 1. PERFORMANCE APPRAISAL SYSTEM OF AN HR OFFICER IN A RETAIL OUTLET Presented by : Rubina Isidore
  • 2.  Minimum Graduate (Fresher or experienced)  Good Interpersonal and Communication skills  Knowledge of spoken Marathi is a must  Willingness and an attitude to learn the HR system of the organization  Recruitments  Training, Co-ordination and Retraining  Employee Engagement  Payroll  Statutory Compliance  Daily reporting to the Store Manager and the Circle HR Manager in the form of an MIS sheet  General staff query handling JOB DESCRIPTION (HR OFFICER)
  • 3. HIERARCHY Facility Staff Floor Staff Assistant Officer Junior Officer Senior Officer Department Manager Asst. Store Manager Store Manager Total staff : 250 60 : 40 Ratio
  • 4.  Recruitments : Collecting the Resumes from the drop box outside the store and filtering them Cold calling and Fixing up an interview with the Area Manager Documentation Induction and Orientation KRA’S
  • 5.  Training : Arranging for an outside Trainer as per the decision of the Head Office Intimating the employees about the training and checking the attendance Training (once in 2 months) includes several modules viz., Understanding the Vision and Mission of the store Role Plays Grooming and Hygiene Arranging for snacks Retraining the staff Briefing once a week KRA’S
  • 6.  Employee Engagement : Once in 3 months – Cultural activities – morning 7 to 10 Official Lunch – Once in 2 months Money allotted Rs. 150 per officer i.e. 6000 for 20 people Arrangement for lunch to be done KRA’S
  • 7.  Payroll : Downloading the attendance from the Biometric system Maintaining an Excel sheet for the same Sending the data to the Third party for invoice generation 31 days payroll system : 28th - Biometric system 29th - submission of the attendance to the 3rd party 30th - submission of the invoice to the accounts department 31st - Check whether the payments are ready 1st - Disburse the salary Payment of all employees to be done on the 1st of every month KRA’S
  • 8.  Statutory Compliance Wage Register duly filled before the 7th of every month Third Party contractors register also to be duly filled P.F. , Gratuity and other query handling ESIC card (Master Card) to reach the employees at the earliest Compensation of Employees For every OT (26th Jan, 15th Aug, 1st May and 2nd Oct) – one day off Can’t avail of a continuous 3 days off KRA’S
  • 9. Paramaters : 20% weightage for every parameter FBE – Far Below Expectations BE - Below Expectations CME – Constantly Meeting Expectations EE - Exceed Expectations FEE - Far Exceed Expectations Scoring : 0 to 1.4 for every parameter PERFORMANCE APPRAISAL PROCESS BASED ON KRA’S