Performance Based Public Participation
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The document discusses performance-based public participation principles and practices presented at the CTAA Expo 2016, focusing on measurable outcomes and strategic planning in public transportation. It highlights the importance of both qualitative and quantitative evaluations of public involvement efforts and outlines various strategies and policies for effective participation. Additionally, it emphasizes the necessity of documenting processes and utilizing different communication channels to ensure reasonable opportunities for public engagement.
Performance Based Public Participation
- 1. Performance-Based Public Participation CTAA Expo 2016 May 2016
- 2. Southern Georgia Regional Commission DHS/5311 Coordinated Transportation DHS/5311 Non-Coordinated Transportation Valdosta Urbanized Area DHS Human Service Transportation Okefenokee National Wildlife Refuge
- 3. Outline • What is Performance Management? • Principles of PBPP and PP • Qualitative vs. Quantitative • Examples from VLMPO
- 4. Definitions • Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner (Wikipedia) • Transportation Performance Management as a strategic approach that uses system information to make investment and policy decisions to achieve national performance goals (FHWA)
- 5. PBPP Principles • Measureable Outcomes • Strategic Direction – Goals, Objectives, Measures • Analysis – Trends, Targets, Strategies, Priorities • Planning and Programming – Allocate Resources • Implementation – Measuring, Evaluation, Reporting
- 6. PBPP in the Planning Process
- 7. Public Involvement Principles • Reasonable Opportunity for Involvement – Events and Communications • Documented Process – Policies, Strategies, Performance Measures
- 8. Qualitative vs. Quantitative • How do you measure if public participation was effective? – 5 people showed up, but you had great input and dialogue – 100 people showed up, but you had little feedback, little dialogue • Numbers only take you so far – How much did you spend per person on your last public comment period?
- 9. VLMPO Examples • Participation Plan Structure – Includes Title VI Assurance Plan & LEP Plan – Policies, Strategies, Performance Measures • Annual Report – PP Performance Measures
- 10. VLMPO PP Policies • Meetings Notification & Accessibility – Timeliness, location, LEP, agendas, • Public Comment Periods – Timeliness, location, comments, interested parties • LRTP/TIP Amendments – Comments, events • Open Records, Title VI Complaints, etc.
- 11. VLMPO PP Strategies • A means to an end – not associated with policies • Speakers, newsletters, media, publications, social media, open houses, events, hearings, comments, surveys, committees, stakeholders, focus groups, LEP, accessibility, CCV collaboration, partnerships, marketing
- 12. VLMPO PP Performance Measures • Defined by the strategies – Quantitative – Trackable with Trends • Annual Report indicates: increase, decrease, neutral – None that are qualitative
- 13. PP Performance Measurement • Public Relations Measures • Use the tools available to us • Measure everything we can • Learn from past experiences • Technology is changing public participation
- 14. Questions? www.sgrc.us Corey Hull, AICP 229-333-5277 or chull@sgrc.us