This document summarizes Mahindra & Mahindra Ltd.'s performance management system. It discusses how the company uses a balanced scorecard approach to set strategic goals and key result areas for departments, functions, and individuals aligned with business objectives. It outlines the annual performance appraisal cycle which includes workshops for setting KRAs, mid-year reviews, final appraisals involving feedback and ratings, and counseling. The goal is to evaluate employee performance, provide development opportunities, and generate data for compensation and promotion decisions.
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