![37
…if you got 7,000 people and you were to do custom learning for, or
personalized learning for each of those 7,000, you start to think, how
could you expect to manage this?
“…if you are doing personalized learning for the United States of
America, and now you have to do 325 million different versions?
Figuring out how to do that in a scalable way is hard. I mean, we're only
300 people, and we're trying to figure [that] out.”
QUOTES](https://image.slidesharecdn.com/aerapresentation-180416160605/85/Personalized-Learning-within-Workforce-Education-32-320.jpg)
Personalized Learning within Workforce Education
- 1. PERSONALIZED LEARNING IN WORKFORCE EDUCATION HELEN FAKE & DR. NADA DABBAGH
- 2. 22017 DELOITTE GLOBAL HUMAN CAPITAL TRENDS
- 3. 3IMPORTANCE OF WORKFORCE DEVELOPMENT REFINE PROBLEM STATEMENT SOLIDIFY RESEARCH QUESTIONS Workforce Development Programs Up from $70 Billion in 2014 -Bullen
- 5. 5PACE OF CHANGE 70% Of the CEOs surveyed, 70% indicated that they felt workers did not have the skillsets to adapt to the current pace of change. (Pelster, et. al, 2017).
- 6. 6DEVELOPING LIFELONG LEARNING SKILLS GROW SKILLSETS SUPPORT 21ST CENTURY/LIFELONG LEARNING SKILLS TECHNOLOGY/CONTEXTUAL DISRUPTION CULTIVATE AWARENESS RECOGNIZE AND ADDRESS CHANGING CONTEXTS (Leone, 2013; Shea & Bidjerano, 2009).
- 7. But, the struggle is real. SUPPORTING LEARNING AND DEVELOPMENT IN THE 21ST CENTURY WORKFORCE.
- 8. 8TRADITIONAL TRAINING PROGRAMS STRUGGLE Legacy systems Static training approaches LMS
- 9. 9ATTRITION RATES 75% 90% MOOCS ONLINE PROGRAMS Dabbagh et al., 2016Croxton, 2014 Attrition rates continue to plague training and development programs. (Dray, Lowenthal, Miszkiewicz, Ruiz-Primo, Araceli, & Kelly, 2011; Sitzmann, 2010).
- 10. 10BELIEF IN TECHNOLOGY New training strategies & approaches are needed!
- 11. 12 …is a strategy to put the learner at the center of the learning process PERSONALIZED LEARNING Activate prior learning Account for learning styles Encourage engagement Support knowledge formation Nurture community
- 13. 14THE GAP • Wunderlich (2016) • Skillsoft (2014) • Raliegh (2014) • Statistically significant improvements in math and literacy scores (Bill and Melinda Gates Foundation; Chan Zuckerberg Initiative; LEAP Innovations). • Minimize cognitive load and increased proficiency in language learning (Hsu, Hwang, & Chang, 2013). • Statistically significant improvements in program completion and high satisfaction (Milicevic, Ivaonic, & Budimac (2011) .
- 15. 16 Personalized learning refers to instruction in which the pace of learning and the instructional approach are optimized for the needs of each learner. WORKING DEFINITION Learning objectives, instructional approaches, and instructional content (and its sequencing) all may vary based on learner needs. In addition, learning activities are meaningful and relevant to learners, driven by their interests, and often self-initiated. -Department of Education
- 16. 17RESEARCH QUESTIONS 1.What are leadership perspectives of personalized learning in the workplace? 2. What personalized learning initiatives are currently occurring in the workplace? 3. What obstacles or challenges may be limiting or impeding development of personalized learning in the workplace? 4. What opportunities exist for personalized learning from an organizational standpoint.
- 17. METHOD
- 18. 19 PERCEPTIONS & IMPLEMENTATIONS OF PERSONALIZED LEARNING IN WORKFORCE (N=10)
- 19. 20 PERCEPTIONS & IMPLEMENTATIONS OF PERSONALIZED LEARNING IN WORKFORCE • CLO or Director Level Employee • Use online tools and technologies to educate learners REQUIREMENTS
- 20. 21TIMELINE STUDY CONDUCTED SPRING – SUMMER 2017 30 – 60 MINUTE SEMI-STRUCTURED INTERVIEWS
- 21. 22DATA ANALYSIS Phase 1: Inductive Categorical Qualitative Analysis (Maxwell, 2013) Phase 2: Refinement of Themes Phase 3: Deductive Method of Analysis (Fereday & Muir- Chochrane, 2006)
- 22. RESULTS
- 23. 24 WHAT IS PERSONALIZED? (content, interface, delivery mechanism) AGENT OF PERSONALIZATION (individual, manager or supervisor, instructor, training department, collaborative network of peers, or learning system itself) HOW LEARNING IS PERSONALIZED (implicitly or explicitly, learner preferences, learner role, learner tasks, individual proficiencies, learner goals) DEFINITIONS OF PERSONALIZED LEARNING OVERVIEW OF FINDINGS
- 24. 25 DIFFERING DEFINITIONS OF PERSONALIZED LEARNING “choose what path they’re going” “learn something the way I want to learn it” “choose between a couple of offerings” “flexible enough for you to make it work for the way you work”
- 25. 26PERCEPTIONS OF PERSONALIZED LEARNING OUT OF 10 DESCRIBED PERSONALIZED LEARNING AS DESIRABLE “there’s not enough of it”, “it’s a great thing!” “it’s the way of the future” “a good plan”
- 26. 27CURRENT IMPLEMENTATIONS OUT OF 10 FELT THEY HAD IMPLEMENTED PERSONALIZED LEARNING
- 27. 29DIFFERENCES IN WHAT IS PERSONALIZED CONTENT OPTIONS MIX & MATCH DELIVERY FORMATS DEVICE INTERFACE
- 28. 31 DIFFERENCES IN WHO CONDUCTS THE PERSONALIZATION INDIVIDUAL MANAGER/SUPERVISOR TRAINING DEPARTMENT SOCIAL & COLLABORATIVE NETWORKS ADAPTIVE TECHNOLOGY
- 29. 34 DIFFERENCES IN HOW LEARNING IS PERSONALIZED PROFICIENCY OR TASK BASED ORGANIZATIONAL ROLE LEARNING PREFERENCES
- 30. 35 DIFFERENCES IN HOW LEARNING IS PERSONALIZED IMPLICIT OR EXPLICIT SEGMENTED GROUPS GEOGRAPHY
- 31. 36CHALLENGES BUY-IN EXTERNAL NEW TECHNOLOGIES INTERNAL PACE OF CHANGE LEGACY SYSTEMS POLICIES SCALABILITY NASCENT DEPARTMENTS CULTURE
- 32. 37 …if you got 7,000 people and you were to do custom learning for, or personalized learning for each of those 7,000, you start to think, how could you expect to manage this? “…if you are doing personalized learning for the United States of America, and now you have to do 325 million different versions? Figuring out how to do that in a scalable way is hard. I mean, we're only 300 people, and we're trying to figure [that] out.” QUOTES
- 33. 39 Leaders could not articulate a clear vision of how to design, implement, or evaluate personalized learning. CONCLUSIONS
- 34. WORKFORCE LEADERS NEED SUPPORT TO EFFECTIVELY DESIGN, IMPLEMENT, AND EVALUATE PERSONALIZED LEARNING PROGRAMS.
- 35. 41 How do researchers and practitioners conceptualize personalized learning in workforce professional development programs? RESEARCH QUESTIONS What are dimensions of personalized learning according to expert researchers and practitioners in workforce learning? What dimensions of personalized learning do expert researchers and practitioners value in different training scenarios? E N D P R O D U C T • Frameworks • Guidelines • Implementation considerations
- 36. PERSONALIZED LEARNING IMPROVING WORKFORCE EDUCATION