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Future of Talent Conference
Managing the future workforce
Peter Cheese – CEO, CIPD
London July 10th
We live in interesting times!
• “we have moved from the industrial age, through the information
age, to the age of talent”
• Thomas Friedman, ‘The World is Flat’ 2005
A new set of ‘norms’
Economy
Value
Work
Workplace
Workforce
Networked, Collaborative, Flexible
Formal Organization and Informal
Social System Structures
More volatile and less predictable
Continued shift toward Intangibles
Increasingly
Increasingly
Increasingly
Increasingly
More diverse, more demandingIncreasingly
Sources: UN, OECD, UKCES, CIPD, Accenture Research
Countries Projected to have Maximum
Workforce Shortages (2020)
Phase 2 of the ‘war for talent’
Talent and skills shortage ranked 2nd
as business risk, up from 22nd in 2009
(Lloyds Risk Index)
Talent seen as nbr 1 issue for CEOs
(PwC annual CEO review 2012), and
nbr 1 risk (WEF 2013)
43% of businesses reporting
moderate skills shortage, with 13%
acute shortage(CIPD 2013)
2.3m more managerial, technical,
professional roles by 2022
But….skills mismatches – eg LGA predicts that by 2022 there will be 9.2m
low-skilled people chasing 3.7m low-skilled jobs – a surplus of 5.5m workers.
What will be the future workforce?
• More diverse, more demanding
• Working more flexibly, in many different
ways
• More entrepreneurs, more knowledge
workers, more service workers
• More specialists
• Working more in SMEs
• More jobs and more career changes
• Older and will work longer but with less
security
• Will need to upskill and reskill more
• In a more VUCA world
• The great collaborators and orchestrators –
coordinating and managing
• The great synthesisers – pulling together different
things
• The great explainers – filtering and explaining content
• The great versatilists – adapting and developing
specialist skills
• The great personalisers – team builders
• The great localisers – localising the global
• + IQ, EQ, TQ, CQ
What will be the core skills for the future
(OECD view)
0
5,000
10,000
15,000
20,000
25,000
30,000
1913
1916
1919
1922
1925
1928
1931
1934
1937
1940
1943
1946
1949
1952
1955
1958
1961
1964
1967
1970
1973
1976
1979
1982
1985
1988
1991
1994
1997
2000
2003
2006
2009
$1990
Context: UK and global GDP per head
UK World
Source: Bolt, J. and J. L. van Zanden (2013). The First Update of the Maddison Project; Re-Estimating Growth Before 1820.
Maddison Project Working Paper 4.
Must understand and address UK
productivity gap
-677
-94
1,387
770
-305
186
1,235
1,956
15-24 25-49 50-64 65+
Demographic change:
Illustrative projections of change in employment by age group from 2012
baseline, thousands
2022 2032
Sources: CIPD calculations based on ONS 2012 Principal population projections and revised mid-year estimates for 2002 and 2007 , employment
rates for May-Jul 2002 and 2012 based on the Labour Force Survey and CIPD assumptions for employment rates for 2017 onwards.
Systemic shift and challenge of youth
unemployment
UK has worst ratio of youth to prime age employment in Europe
Response needed from macro to micro
Industrial Strategy
Employment Policy
Education and
learning
Organisational Strategy
Workforce planning
Strategic partnering
Leadership &
management
TM practices
HR capabilities
• Will require more joined up
thinking from national
policy to individual
businesses
• Tri-partite – Government,
business, education and
representative bodies
• HR has a critical role to play
and must step up
Working with education – building the skills for
the future
• Improving careers IAG
• Promoting apprenticeships
and VE
• Volunteering
• Increasing employer skills
investment
• Incentives and funding
• Partnering for lifelong learning
• National, regional and local
• Employability skills
• Routes in to work
• Skills investment
and lifelong learning
• Source
• Attract
• Select
• Orient
•Train
•Develop
•Reward
•Move through
the
Organization
Welcome to XYZ Corp
Orientation begins here
Need to invest in and improve People
Management and development practices
Where are your biggest challenges today? Where will they be tomorrow?
Strategies
to address
skills
shortfalls
Rightsourcing
Recruitment
strategies
Skills building
Skills
retention
Job Design
Requires different thinking
Creating agile learning organizations
Agility and Adaptability
Scopeoflearning
Low High
Core
training
programs
Collaborative
learning
Learning a
new skill
Reinforcing
existing
skills
Learning at
point of needEmbedded
learning
Learning to
solve problems
Learning to
adapt
Focus of traditional
corporate learning
On-line help and
support services
Continuous, adaptive
and collaborative
learning
Organizational reach
and value
HR a key enabler, but developing
managers is critical
In conclusion….
Change and opportunity
• Better more inclusive workplaces, more democratic,
more socially responsible
• Better leadership and management at all levels
• More agility – reskilling, redeploying, upskilling
• More diverse TM practices to manage a more diverse
workforce
• Working more with education at all levels
• Improving productivity and job opportunities for all

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Peter cheese cipd - slides

  • 1. Future of Talent Conference Managing the future workforce Peter Cheese – CEO, CIPD London July 10th
  • 2. We live in interesting times! • “we have moved from the industrial age, through the information age, to the age of talent” • Thomas Friedman, ‘The World is Flat’ 2005
  • 3. A new set of ‘norms’ Economy Value Work Workplace Workforce Networked, Collaborative, Flexible Formal Organization and Informal Social System Structures More volatile and less predictable Continued shift toward Intangibles Increasingly Increasingly Increasingly Increasingly More diverse, more demandingIncreasingly
  • 4. Sources: UN, OECD, UKCES, CIPD, Accenture Research Countries Projected to have Maximum Workforce Shortages (2020) Phase 2 of the ‘war for talent’ Talent and skills shortage ranked 2nd as business risk, up from 22nd in 2009 (Lloyds Risk Index) Talent seen as nbr 1 issue for CEOs (PwC annual CEO review 2012), and nbr 1 risk (WEF 2013) 43% of businesses reporting moderate skills shortage, with 13% acute shortage(CIPD 2013) 2.3m more managerial, technical, professional roles by 2022 But….skills mismatches – eg LGA predicts that by 2022 there will be 9.2m low-skilled people chasing 3.7m low-skilled jobs – a surplus of 5.5m workers.
  • 5. What will be the future workforce? • More diverse, more demanding • Working more flexibly, in many different ways • More entrepreneurs, more knowledge workers, more service workers • More specialists • Working more in SMEs • More jobs and more career changes • Older and will work longer but with less security • Will need to upskill and reskill more • In a more VUCA world
  • 6. • The great collaborators and orchestrators – coordinating and managing • The great synthesisers – pulling together different things • The great explainers – filtering and explaining content • The great versatilists – adapting and developing specialist skills • The great personalisers – team builders • The great localisers – localising the global • + IQ, EQ, TQ, CQ What will be the core skills for the future (OECD view)
  • 7. 0 5,000 10,000 15,000 20,000 25,000 30,000 1913 1916 1919 1922 1925 1928 1931 1934 1937 1940 1943 1946 1949 1952 1955 1958 1961 1964 1967 1970 1973 1976 1979 1982 1985 1988 1991 1994 1997 2000 2003 2006 2009 $1990 Context: UK and global GDP per head UK World Source: Bolt, J. and J. L. van Zanden (2013). The First Update of the Maddison Project; Re-Estimating Growth Before 1820. Maddison Project Working Paper 4. Must understand and address UK productivity gap
  • 8. -677 -94 1,387 770 -305 186 1,235 1,956 15-24 25-49 50-64 65+ Demographic change: Illustrative projections of change in employment by age group from 2012 baseline, thousands 2022 2032 Sources: CIPD calculations based on ONS 2012 Principal population projections and revised mid-year estimates for 2002 and 2007 , employment rates for May-Jul 2002 and 2012 based on the Labour Force Survey and CIPD assumptions for employment rates for 2017 onwards. Systemic shift and challenge of youth unemployment UK has worst ratio of youth to prime age employment in Europe
  • 9. Response needed from macro to micro Industrial Strategy Employment Policy Education and learning Organisational Strategy Workforce planning Strategic partnering Leadership & management TM practices HR capabilities • Will require more joined up thinking from national policy to individual businesses • Tri-partite – Government, business, education and representative bodies • HR has a critical role to play and must step up
  • 10. Working with education – building the skills for the future • Improving careers IAG • Promoting apprenticeships and VE • Volunteering • Increasing employer skills investment • Incentives and funding • Partnering for lifelong learning • National, regional and local • Employability skills • Routes in to work • Skills investment and lifelong learning
  • 11. • Source • Attract • Select • Orient •Train •Develop •Reward •Move through the Organization Welcome to XYZ Corp Orientation begins here Need to invest in and improve People Management and development practices Where are your biggest challenges today? Where will they be tomorrow?
  • 13. Creating agile learning organizations Agility and Adaptability Scopeoflearning Low High Core training programs Collaborative learning Learning a new skill Reinforcing existing skills Learning at point of needEmbedded learning Learning to solve problems Learning to adapt Focus of traditional corporate learning On-line help and support services Continuous, adaptive and collaborative learning Organizational reach and value
  • 14. HR a key enabler, but developing managers is critical
  • 15. In conclusion…. Change and opportunity • Better more inclusive workplaces, more democratic, more socially responsible • Better leadership and management at all levels • More agility – reskilling, redeploying, upskilling • More diverse TM practices to manage a more diverse workforce • Working more with education at all levels • Improving productivity and job opportunities for all