Pg History And Programs (2)
- 1. Translating Business Needs Into People Performance
- 2. Table of Content Overview Differentiators Workshops, Consulting and Coaching Processes & Surveys Sources Language Availability Actual Consultant-Based Case Studies Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 2
- 3. Overview Persona GLOBAL® was founded in 1980. Presence in 71 countries, up to 36 languages, 1,350+ partners and associates worldwide Assessment focused for measurable ROI Persona GLOBAL® offices: San Francisco (HQ) | Aarhus | Bucharest | Gerchsheim | Helsinki | Istanbul Madrid | Paris | Lima | Riga | Sao Paulo | Singapore | Tallinn | Tampa Tangier | Warsaw Comprehensive range of customizable Performance and Business improvement methodologies and metrics. Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 3
- 4. You can find Persona GLOBAL Partners in... Americas Africa Middle East Europe Eurasia Asia Oceania Argentina Algeria Israel Austria Russia China Australia Brazil Ivory Coast Kuwait Belgium Turkey India New Zealand Canada Cameroon Lebanon Czech Republic Indonesia Chile Gabon Saudi Arabia Denmark Japan Colombia Morocco UAE Estonia Korea Mexico Senegal Finland Singapore Peru South Africa France Taiwan USA Tunisia Germany Thailand Venezuela Greece Holland Hungary Italy Latvia Norway Poland Portugal Romania Serbia Slovakia Spain Switzerland UK Ukraine Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 4
- 5. Where Persona GLOBAL Focuses... • Publishes and distributes workshops, surveys and performance improvement processes. • Trains and certifies trainers/consultants in performance improvement processes. • Leverages and connects our global licensing network. • Provides access to experts in specific fields for consulting assignments. • Manages benchmarking databases of best practices • Organizes international conferences, forums and events, communication and broadcast channels within our social media network. Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 5
- 6. Persona GLOBAL® Brand Promise “To be responsive to our partners and clients’ needs.” “To provide world-class solutions for aligning business strategy and corporate culture.” “To help our clients achieve superior performance and financial results.” “To offer training programs that allow our clients’ employees to realize their full potential.” “To be a good international corporate citizen.” Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 6
- 7. Foundation of Persona GLOBAL’s Program • Research-based • Processes are behavioral and skill-based • All processes have benchmarking instrumentation to provide developmental feedback • Focus on measurable results • Culturally adapted • Pre-intervention surveys: Prescriptive/ Repeatable • Post-intervention reinforcement tools Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 7
- 8. Where Have Persona Tools Been Applied? • Mergers and acquisitions • Joint ventures • Reorganization / reengineering • Enterprise transformations • New system application • Quality improvement • Benchmarking and alignment Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 8
- 9. Differentiators Beyond Awareness or Education Operational Pragmatic Measurable ROI focused Certified by ISPI Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 9
- 10. 24/7 Online Assessment Center • Web-based system accessible 24/7 • Carries partners company’s name & logo - It’s your site! • Instant report generation - Just in time! • Online Administration - Easy and puts you in control! • Multiple language availability • No maintenance; instant upgrades • No compatibility problems with the Internet Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 10
- 11. Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 11
- 12. Persona GLOBAL Language Availability Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 12
- 13. Last Updated: 6/23/2011 X X X X
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- 16. Workshops, Surveys, Coaching Tools, Consulting Methodologies Focused in 6 Areas: Organizational Surveys & Coaching Tools Persuasive Communication Series Developing People & Performance Series Management & Leadership Series Strategic Approaches Series Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 16
- 17. Methodologies and Tools Organizational Surveys & Coaching Tools Developing People & Performance Series Organizational Surveys • Emotional Capability Profile • Customer Value Surveys™ • Innovative Decision Making • Execution Metrics • M@GIC • Organizational Agility Survey™ • Managing First Class Service • Organizational Alignment Survey™ • Managing Performance Competency Surveys™ • Performance Leadership Profile • Management Action Profile™ • PRIDE • Performance Leadership Profile • Sales Competency Assessment ™ • Talent Management Process Management & Leadership Series Persuasive Communication Series • Leadership • Leadership Equity Assessment™ • Managing Performance • Mentoring and Coaching • Organizational Savvy • One-to-One Selling • Professional Manager • The Persuasive Communicator™ • Project Management 360° • The Persuasive Salesperson • Selling to Key Accounts • Selling Your Technological Solutions Strategic Approaches Series • Team Building • Transition to Management • Cooperation & Beyond • Customer Experience Management+™ • Organizational Savvy • Partnering Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 17
- 18. What we MEASURE Behavioral Change Customer Experience Emotional Capability at Work Leadership Competencies Management Competencies Organizational Alignment Organizational Political Savvy Sales Competencies Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 18
- 19. Focus on Improving BUSINESS RESULTS • PRODUCTIVITY • TALENT RETENTION • PROFITABILITY • CUSTOMER LOYALTY Persona GLOBAL has the SOLUTIONS.. . Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 19
- 20. Persona GLOBAL’s Solution For: Personal & Productivity & Profitability & Productivity Team Work & Professional Employee Change Retention, Productivity Unity Development Development Management Employee Satisfaction, Sales Competency PRIDE Organizational Savvy Execution Metrics Advocacy, Customer Value Assessment Profitability Survey™ Organizational Alignment Survey Management Action M@GIC Emotional Capability Organizational Customer Experience Profile™ Agility™ Management+™ The Persuasive Communicator™ Leadership Cooperation & Talent Management The Persuasive Beyond Salesperson Leadership Equity Assessment Professional Manager Partnering Mentoring & Selling to Key Coaching Accounts Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 20
- 21. 1500+ GLOBAL End-User Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 21
- 22. Sources (From our Expert Authors) Related to Persuasive Communicator Series Other Persona GLOBAL Methodologies Copyright © 2001, 2008, 2011. Persona GLOBAL, Inc. All Rights Reserved. 22
- 23. Winning Partner For You! 767 Bridgeway Suite 2A • Sausalito, California • 94965 • USA Ph: 011 415 331 3900 • Web: www.personaglobal.com Email: info@personaglobal.com