Pharma Field Operations automation with FReD
- 1. FReD POWERED BY “360 FIELD REPORTING LLP” Automation eases your Business Hierarchy and builds transparency and accountability.
- 2. About Us A veteran of Automation Industry with an unmatchable experience of 19 years in the Indian market serving with consistency. 360 Filed Reporting ❑ Serving more than 10,000 End Users. ❑ Association with Top FMCG Players in the Market for a decade. ❑ Customer Centric Approach with receptive attitude keeping the client’s business interest paramount. ❑ Proven record in diverse arena of Field Operations with meticulous reporting outcome. ❑ Bringing the automation to every business with a reasonable hold. 2
- 3. CLIENT 01 02 03 04 Deployment Readily deployable in any territory and operations. Centralized One Stop control to manage any nod in the network. Mobile platform independent, easily accessible from anywhere MANAGE ACTIVITIES Schedule and manage the visits of the field staff on one go. FReD “A state of art application”
- 4. APPLICATION FUNCTIONALITIES OFFLINE Network Independent To execute operations LIGHT WEIGHT Basic Hardware Requirement to run as minimum as 500 mb RAM AUTOMATED SYNC App automatically syncs data when the cell phone is Online. Battery Optimized Less Battery Consumption architecture GPS ENABLED Every Data mapped with Geo Tagging Radius defined algorithm to attain location accuracy on call upload. Shortest Route Assistant Manager to executive/group of executives communication Real Time Data Update on the Back end Data Storage / Archives ( 3 months) Time Calculation taken for each visit. 4
- 5. FReD ADVANTAGES Cloud Based Platform / System Independent Data Storage. Easily Linkable to third party CRM’S Best Uptime in Operations accounted to 99.8% Autonomous hierarchy / Change the functional hierarchy as per need. Deployment Ready in any territory. Encrypted key to bind the data for enhanced security Stored on Amazon Web Services DEVICE COMPATIBILITY Web Application ( Dashboard )
- 6. Medical Representative Feasibility Field Staff Order Management Doctor Visits Management Medicines Order Capturing from stores Adding new shops in the market to the company Doctor Visits data capturing, the frequency of visits in a month Permanent Journey Plan Outlet Management Competitors Auditing POS & POP Auditing Prescheduled Journey Plan or ad- hoc planning for the outlet visits. Allocate the PJP to someone else if first user fails. Collect the data of the share of self of your product with the competitor’s product. Picture Capturing of the mobile phones for the operations. Auditing of the POS & POP materials by photo capturing. Add new outlets to your network with GPS tagged attribute.
- 8. TRAINING & SUPPORT Field User Queries On call Redressal ( Business Hours ) E- Mail Support (24/7) Account Manager Remote Servicing / Call Servicing 8 PHYSICALTRAINING VIRTUALTRAINING Manager Queries In – Person Training Sessions in the Office On – Field Training in Live Market Scenario Explanatory Videos of the Application On – Demand Web Conference Sessions
- 9. 9 Application Failure Dashboard Issue Reporting Structure Function Mapping PJP Addition Item Addition Target Management Form Addition User Addition TICKET’S CATEGORY 2- 4 Hours 2 – 24 Hours 24- 48 Hours
- 10. MOBILE APPLICATION ADVANTAGES Real Time Location Tracking Offline and Online Mode, Total Distance Travelled Tracking Precision in location capturing Order capturing, Stock Auditing Merchandising Less Power consumption
- 11. SALES STRATEGIES & FReD SALES Manage the Operations Design the operations and its attributes as per your convenience and allocate it with ease to the users. Real Time Analysis Analyze the market response with your competitors data In real time. Summary Every thing can be summarized at any given point giving you an edge to change the strategy when ever you want USER BASED TASKS Assign the users individually or In cluster to a certain operation making your man power to make most out of the engagement. One to One Communication Intimate the users individually or a group with one to one channel, Productivity Analyze the productivity of the users with the outlet calls engagement in the productive and non- productive category.
- 12. Interactive User Interface ( Sales Rep) Attendance with Selfie with Geo Tagging and Timing credentials as watermark. Allocated Beat Plans & ad hoc plans to visit the outlets ❑ Active Calls – Ongoing Outlet ❑ Pending Calls – Non Visited Outlet ❑ Expired Calls – Calls non served. Manual call allocation to the rep in case of resource unavailability Flash Notifications to your sales rep in the territory Executed Activity Log for the sales Reps. Customizable centre containing necessary pictures, pdf files etc for the meetup purpose.
- 13. Interactive User Interface ( Administrator ) ❑ Fully Autonomous- Add, edit and modify the forms at your convenience ❑ Hierarchy- Create new hierarchy of reporting of sales reps to managers. ❑ Distributed- Territory managers can access the dashboard and take the accountability of work in their area. ❑ Reports – Customized reports of the activities taken place in the day. ❑ Admin Control- Create sub users and allocate the features you want to give out of many. ❑ Precise – Create forms territory wise, easy for the sales rep visiting that area, efficient work. ❑ PJP- Create the PJP plans of the week, month or year. ❑ Schedulers- Automated reporting at the given time.
- 14. PAN INDIA SCALABILITY 45% North 35% WEST Centralized Control Monitor different territories with a centralized hierarchy. One Stop command centre Parallel Operations Run parallel but different operations with the same app. More efficiency with the same man power. MIS Reporting Define the reporting architecture by adding new nods in the reporting array. 45% East
- 15. TYPICAL BEAT PLAN ALLOCATION Mon Tue Wed Thu Fri Sat Sun 01 02 03 04 05 OUTLET 1 USER 001 OUTLET 2 USER 002 OUTLET 3 USER 003 OUTLET 4 USER 004 OUTLET 5 USER 001 06 07 08 09 10 11 12 OUTLET 6 USER 002 OUTLET 7 USER 003 OUTLET 8 USER 004 OUTLET 9 USER 005 OUTLET 10 USER 006 OUTLET 11 USER 007 OUTLET 12 USER 008 13 14 15 16 17 18 19 OUTLET 13 USER 004 OUTLET 14 USER 005 OUTLET 15 USER 006 20 21 22 23 24 25 26 OUTLET 16 USER 007 OUTLET 17 USER 009 OUTLET 18 USER 010 27 28 29 30 31 OUTLET 19 USER 0011 OUTLET 20 USER 0012
- 16. Autonomy to serve your convenience FReD gives you the flexibility to enjoy the autonomy to deign, restructure any operations like sales, survey, payment collection, delivery and marketing with the same application but different allocation and mapping. 01 One to One Journey Plan Assignment 02 Parallel different Operations in different territories 03 Reassignment of the Outlet Visits in Case of user 1 failure 04 MIS Reporting Hierarchy feasibility
- 18. REPORTING TYPES Distance Travelled Reports Attendance Reports by date of the field staffs Sales Reports by Category of mobile phones User Based Activity Reports Daily Reports of different operations. Survey Reports of the different locations
- 19. FReD REPORTING FLEXBILITY FReD gives you the feasibility to access only those reports you want to have, clearing the regular clutter. EASY SEARCH ON REPORTING GROWTH VISIBILITY ON REPORTING Comprehensive reporting templates to have an ease in understanding the growth in all avenues. CUSTOMIZED REPORTING Change is a reality and we carter that by giving you an option to customize the reports. PRE - SCHEDULED REPORTING People can have automated reports to their email’s by setting schedulers.
- 20. Reporting Types In Brief Attendance Reporting GPS Reporting Travelled Distance Reporting User based Reporting Call Based Reporting SKU’s Based Sales Reporting Territory/City/State Based Sales Reporting Picture Based Reporting Distributor Stock Reporting Outlet Stock Availability Reporting New Outlet Addition Reporting SOS Reporting Feedback Reporting Opening and closing Stock Reporting Auditing Based Reporting CUSTOMIZED REPORTING
- 21. SALES REPORTS BY QUATER FReD Helps you with Sales Cycle I quarter II quarter III quarter IV quarter I. FReD Compiles your data II. FReD reports keep track on your sales cycle III. FReD can process the data of your outlets. IV. FReD pictorial charting can give you over all gross sales figure at end of the cycle. V. FReD can also categorize the most demanding product in the sales cycle. VI. FReD’s reports can be accessible with any parameter to any person In the organization Results $$$$$ Total Report Product 1 Product 2 Product 3 Product 4 Product 5 Product 6
- 22. SALES Report by Analysis Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Product A 2300 1850 3400 3600 3630 3750 3200 3280 3400 3800 3900 4100 Product B 2400 2200 3000 3100 2900 3000 3050 2900 3000 3100 3200 3400 Product C 1800 1300 3200 2900 3100 3250 2800 2700 2950 2900 3100 3300 0 500 1000 1500 2000 2500 3000 3500 4000 4500 +32%SALES total Sales by profit INR 1.7ml Sales by loss +32% -11%
- 23. SALES Reports by share of Products in Revenue 25% 15% 10% 30% 20% Product 3 $23.980 Data pulled from the sales inputs from the Outlets. Product 4 $14.200 Data pulled from the sales inputs from the Outlets. Product 5 $9.170 Data pulled from the sales inputs from the Outlets. Product 1 $18.410 Data pulled from the sales inputs from the Outlets. Product 2 $31.760 Data pulled from the sales inputs from the Outlets.
- 24. FReD’S SUPPORT User Manual L1 Support (Business Hours)Email Support (24*7, 365 Days) Account Manager
- 25. Thank you 2 5 • +91 - 7200653683 • mukund.mishra@360field reporting.com • www.fredfieldreporting. com Mukund Narayan Mishra Business Development Manager