Philip Larsen Resume
- 1. P H I L I P L A R S E N 714-742-4846 | philip.michael.larsen@gmail.com Team Leadership | Staff Development, Coaching, & Training | Performance Management | Succession Planning | Conflict Resolution | Organizational Management | Leadership Interfacing | Project Management | Scheduling | MS Office Suite Results-focused Management Professional with a recently obtained Master of Science in Organizational Leadership and Management degree and 20+ years of experience leading/directing teams, delegating tasks, instructing/training staffs, and monitoring performance to ensure optimal productivity. Resourceful employee advocate and top-performing team builder seeking to leverage background into an operations management, organizational development or training and development leadership role with a progressive organization. KEY CONTRIBUTIONS Supervised employees, delegated tasks, scheduled manpower, and monitored performance to ensure optimal productivity. Boosted staff morale and workflow by conducting personnel investigations for streamlined corrective/disciplinary action planning and conflict resolution. Set expectations for overall performance and held team accountable for meeting expectations to increase productivity. Motivated employees to perform at a very high guest expectation and recognized top performers for exceeding goals and earning achievements. Trained hundreds of new staff members and supervisors on best practices, operational protocol, and deployment tactics to maximize performance. Advised management on succession planning activities and leadership team inclusion recommendations. Ensured headcount levels met operational demands by monitoring staffing initiatives, recruiting top talent, and coordinating manpower to drive workflow. Managed the deployment activities, determining the distribution of talent and goal metrics across the entire organization to maximize effectiveness, decrease crime, and increase community exposure, visibility, and presence. Minimized financial discrepancies by ensuring on-target compliance with labor budget limitations with a focus on zero profit erosion. Partnered with leadership team to devise strategies for meeting operational and budgetary goals. Aided the executive team by sharing insights and operational statistics to measure KPIs for continuous improvement recommendations. Collaborated with audit team to dissect operations, identify discrepancies, and enforce compliance and implement corrective action to mitigate regulatory risks. Received the Golden Spirit Award for Cast Excellence, an accolade given to approximately 0.1% of the total employees annually. Developed several strategies on achieving community outreach initiatives. Strengthened traceability by creating a deployment management system to best track real time results of utilizing resources and teams, while enhancing data/information sharing and retrieval. PROFESSIONAL EXPERIENCE Los Angeles Police Department, Los Angeles, CA 2009-Present Field Sergeant (2016-Present) Promoted to Sergeant within 10 years of tenure. Managed investigations and critical incidents, including perimeters, active pursuits, and barricaded suspects to ensure optimal public safety. Set officer expectations and managed accountability to ensure goal attainment. Improved employee satisfaction and drove attrition by recognizing high performers. Maximized prospective talent by conducting promotional interviews and candidate selection.
- 2. PHILIP LARSEN – PAGE 2 Professional Experience- Continued Field Deployment Unit Officer (2011-2016) Conducted continuous analysis on the deployment of 10K+ sworn police officers, while advising executive leadership on optimal deployment activities to meet crime reduction goals and operational necessities. Saved 40 weekly man hours by developing systems and procedures to streamline the deployment process. Cut hundreds of annual man hours by assisting in the development of an automated deployment management system. Created a partnership program with fellow police departments to share deployment and staffing best practices and insights for advancing shared organizational goals. Served as department expert on deployment practices, assisting teams by delivering advice to eliminate knowledge gaps. Audited the department's response to critical incidents, interviewing cross-functional officers, including executives, and advising on processes and procedures for improving response to the next critical incident. Implemented a new records management system, developing functional requirements, writing the request for procurement, evaluating the proposals, selecting a vendor, and developing a change management strategy for new system rollout. Quality Assurance Officer (2009-2011) Mitigated regulatory risks by conducting multiple audits to ensure compliance with the Federal Consent Decree. Served as SME on search warrants and sergeant's logs, assisting teams with accurately completing documentation. Advised the upper command staff on operational issues, while developing action plans to correct any deficiencies. Patrol Officer (2006-2009) Conducted initial investigations on a multitude of crimes while interfacing with suspects of criminal activity and victims of crimes. Guest Service Manager, Walt Disney Company, 2002-2006 Managed 100+ employees daily, including operators, shift leads, and trainers. Mentored and led shift leads to ensure attainment of optimal performance standards. Established expectations and performance metrics in line with Resort goals, while holding team accountable to metrics. Mentored and developed subordinates for succession planning into management and next-level leadership roles. Successfully completed the Walt Disney Emerging Leaders management training program. PREVIOUS WORK HISTORY: Shift Lead, Walt Disney Company, 1999-2002 Ride Operator, Walt Disney Company, 1996-1999 EDUCATION Master of Science in Organizational Leadership and Management, University of LaVerne Bachelor of Arts in Theatre Arts, University of California Irvine Associate of Arts in Theater, Fullerton College