This document discusses planned change, which is deliberate, well-thought out change initiated by an individual or group. It involves developing a vision for the future, expert planning, and leadership. Planned change aims to solve problems or increase efficiency. The process involves building relationships, diagnosing issues, acquiring resources, choosing solutions, gaining acceptance, and stabilization. Lewin's model of change involves three phases - unfreezing old ways, moving to new approaches, and refreezing the changes. Various change agent strategies are outlined, as well as characteristics of successful planned change efforts.