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The CAAP® Model for Hiring and
Building High-Performance Teams
By Steven Lock
High Performance Strategist
FutureTHINK! Training & Consultancy
Singapore
International Labour Organisation (ILO)
• Less than 20 percent of
Vietnam’s workforce is
trained properly
• Many Vietnamese workers
do not meet the
requirements of the labor
market
3
Look beyond Skills, Qualifications & Experience
The CAAP® High Performance Model
5
Cultural Dimensions
Degree of Structure
Degree of Autonomy
Behavioural Values
Degree of
Structure
Hierarchy (how deep)
Span of Control (how wide)
Degree of
Autonomy
8
 Empowerment
 Decision Making
 Gen Y
Behavioral
Values
 Result focused,
internally
competitive
vs
 Loyalty, teamwork,
collaboration
9
When building High
Performance Teams,
first consider Cultural Fit
Attitude
Tale of Two Shoe Salesmen
Situation
hopeless!
Nobody wears
shoes!
Great
opportunity!
They don’t have
shoes!
PLENARY - Building High Performance Teams - By Steven Lock
Second, look for people
with great Attitude
Aptitude
15
Ability to:
Learn
Unlearn
Re-learn
Adaptable
Flexible
“It is not the strongest of the species that survives,
nor the most intelligent, but the one most responsive
to change.
~ Charles Darwin, “Father of Evolution”
18
Third, look for those with
great Aptitude
Personality
20
21
22
23
PLENARY - Building High Performance Teams - By Steven Lock
Do not ignore
Personality
How Do You Build a High Performance Team?
2 Steps
Hire the Right
People
• Culture
• Attitude
• Aptitude
• Personality
Lead Them Right
• Build Trust
• Establish
Communications
• Develop
Understanding
• Foster
The CAAP® High Performance Model
PLENARY - Building High Performance Teams - By Steven Lock
STEVEN LOCK
High Performance Strategist
FutureTHINK! Training & Consultancy LLP
+(65) 6827-9689 +(65) 9619-0816
As Featured on:
www.futurethink.com.sg
stevenlock@futurethink.
com.sg

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PLENARY - Building High Performance Teams - By Steven Lock