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Polycom®
SoundPoint®
IP Phones
	 Product Reference Guide
Polycom®
SoundPoint®
IP Phones
	 Product Reference Guide
SoundPoint IP 330 and 320 Entry-level IP phones with enterprise-grade features and outstanding voice quality
SoundPoint IP 430 Full-duplex speakerphone, built-in PoE, and a graphical LCD
SoundPoint IP 501 Three-line desktop IP phone that delivers exceptional voice quality
Entry-Level
Mainstream
Application targets:
- Cubicle, call center (SoundPoint IP 330)
- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 320)
2 Lines
Integrated PoE support (IEEE 802.3af)
Full-duplex speakerphone with Acoustic Clarity Technology
102 x 33 pixel graphical LCD
15 dedicated hard keys, 3 context-sensitive soft keys
Two-port 10/100 Ethernet switch (SoundPoint IP 330)
Single 10/100 Ethernet port (SoundPoint IP 320)
Application target: cubicle
2 Lines
Integrated PoE support (IEEE 802.3af)
Full-duplex speakerphone with Acoustic Clarity Technology
132 x 46 pixel graphical LCD
16 dedicated hard keys, 4 context-sensitive soft keys
Application target: SOHO, hotel room
3 Lines
PoE support with optional cable
Full-duplex speakerphone with Acoustic Clarity Technology
160 x 80 pixel graphical LCD
24 dedicated hard keys, 4 context-sensitive soft keys
Polycom’s family of SoundPoint®
IP phones leverage the
capabilities of SIP-based VoIP networks to deliver breakthrough
voice quality and advanced features that make calls more efficient
and productive.
SoundPoint IP 430 - with AC Power Kit	 2200-12430-001
SoundPoint IP 501 - PoE Only 		 2200-11531-025
SoundPoint IP 501 - with AC Power Kit	 2200-11531-001
SoundPoint IP 320 - PoE Only		 2200-12320-025
SoundPoint IP 320 - with AC Power Kit	 2200-12320-001
SoundPoint IP 330 - PoE Only 		 2200-12320-025
SoundPoint IP 330 - with AC Power Kit	 2200-12330-001
SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
SoundPoint IP 670 A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience
Attendant
Performance
Application target: telephone attendant’s desk
14 Illuminated keys configurable as a line key, or a speed dial with BLF
160 x 320 pixel greyscale/color graphical LCD with backlight
Plug-and-play, hot-swappable
Cord-free, no AC adapter required - power and signaling are provided by the host phone
Matches elegantly with the SoundPoint IP 650/670 look and feel
Application target: executive office
6 lines (standalone) / 12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
Application target: manager’s/professional’s office
4 lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Application target: manager’s/professional’s office
4 lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Inbuilt Gigabit Ethernet support
Application target: executive office
6 lines (standalone) / 12 lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit color graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
Inbuilt Gigabit Ethernet support
SoundPoint IP Expansion Module:		 2200-11700-025
SoundPoint IP Color Expansion Module:	 2200-12770-025
SoundPoint IP 650 - with AC Power Supply	 2200-12651-001
SoundPoint IP 550 - with AC Power Kit	 2200-12550-001
SoundPoint IP 560 - with AC Power Kit	 2200-12550-001
SoundPoint IP 560 - PoE Only 		 2200-12560-025
SoundPoint IP 670 - PoE Only		 2200-12670-025
SoundPoint IP 670 - with AC Power Supply	 2200-12670-001
www.polycom.com
Polycom Headquarters	 Polycom EMEA	 Polycom Asia Pacific
4750 Willow Road	 270 Bath Road	 8 Shenton Way
Pleasanton, CA 94588	 Slough	 #11-01 Temasek Tower
1.800.POLYCOM or	 Berkshire SL1 4DX	 Singapore 068811
+1.925.924.6000	 +44 (0)1753 723000	 +65.6389.9200
Part No. 3726-47263-001 Rev 09/08
©2008 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice
Polycom®
SoundPoint®
IP Phone Comparison
SoundPoint IP
320/330
SoundPoint IP 430 SoundPoint IP 501 SoundPoint IP 550 SoundPoint IP 560 SoundPoint IP 650 SoundPoint IP 670
Positioning
Application Targets IP330-Cubicle,
call center IP
320 - Common
areas, wall mounted
deployments
Cubicle, Call Center Office
Manager/
Professional’s office
Manager/
Professional’s office
Executive Office
/ Attandant’s
desk - with Backlit
Expansion Modules
Executive Office /
Attendant’s desk
with Color Expansion
Modules
LCD Display
102 x 33 pixel
graphical
132 x 46 pixel
graphical
160 x 80 pixel
graphical
320 x 160 pixel
graphical
320 x 160 pixel
graphical
320 x 160 pixel
backlit graphical
320 x 160 pixel
backlit color
graphical
Unicode Character Support European character
set
European character
set
European character
set
• • • •
Expansion Module Support
Up to 3 Backlit
Expansion Modules
Up to 3 Color
Expansion Modules
w/ AC adaptor
Audio Features
Polycom HD Voice Technology • • • •
Full Duplex Speakerphone with Acoustic
Clarity Technology
• • • • • • •
Telephony Keys
2 2 3 4 4
6 (12 with Exp.
Module)
6 (12 with Exp.
Module)
Line/Speed Dial Keys
2 2 3 4 4
6 (48 with Exp.
Module)
6 (48 with Exp.
Module)
Mute, Handset, and Hands Free Keys • • • • • • •
Context-Sensitive Soft Keys 3 4 4 4 4 4 4
Display/Menu Navigation Keys 5 5 6 6 6 6 6
Advanced Features
Busy Lamp Field (BLF) Functionality • • • • • • •
Shared Call/Bridged Line Appearance • • • • • • •
Flexible Line Appearance • • • • • • •
Multiple Call Appearances • • • • • • •
XHTML Microbrowser • • • • • • •
Microsoft LCS 2005 Interoperability for
Telephony and Presence
• • • • • • •
Connectivity
USB Port • •
Two-port 10/100/1000 MBPS IP 330 - 10/100
IP 320 - single
10/100
10/100 10/100 10/100 10/100/1000 10/100 10/100/1000
Power Options
Power over Ethernet (Cisco) •
Power over Ethernet (IEEE 802.3af) • • • • • • •
Protocol Support
IETF MGCP V1.0 With NCS •
SIP (RFC 3261) • • • • • • •
Entry-Level Mainstream Performance

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Polycom soundpoint range quick reference guide

  • 2. Polycom® SoundPoint® IP Phones Product Reference Guide SoundPoint IP 330 and 320 Entry-level IP phones with enterprise-grade features and outstanding voice quality SoundPoint IP 430 Full-duplex speakerphone, built-in PoE, and a graphical LCD SoundPoint IP 501 Three-line desktop IP phone that delivers exceptional voice quality Entry-Level Mainstream Application targets: - Cubicle, call center (SoundPoint IP 330) - Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 320) 2 Lines Integrated PoE support (IEEE 802.3af) Full-duplex speakerphone with Acoustic Clarity Technology 102 x 33 pixel graphical LCD 15 dedicated hard keys, 3 context-sensitive soft keys Two-port 10/100 Ethernet switch (SoundPoint IP 330) Single 10/100 Ethernet port (SoundPoint IP 320) Application target: cubicle 2 Lines Integrated PoE support (IEEE 802.3af) Full-duplex speakerphone with Acoustic Clarity Technology 132 x 46 pixel graphical LCD 16 dedicated hard keys, 4 context-sensitive soft keys Application target: SOHO, hotel room 3 Lines PoE support with optional cable Full-duplex speakerphone with Acoustic Clarity Technology 160 x 80 pixel graphical LCD 24 dedicated hard keys, 4 context-sensitive soft keys Polycom’s family of SoundPoint® IP phones leverage the capabilities of SIP-based VoIP networks to deliver breakthrough voice quality and advanced features that make calls more efficient and productive. SoundPoint IP 430 - with AC Power Kit 2200-12430-001 SoundPoint IP 501 - PoE Only 2200-11531-025 SoundPoint IP 501 - with AC Power Kit 2200-11531-001 SoundPoint IP 320 - PoE Only 2200-12320-025 SoundPoint IP 320 - with AC Power Kit 2200-12320-001 SoundPoint IP 330 - PoE Only 2200-12320-025 SoundPoint IP 330 - with AC Power Kit 2200-12330-001
  • 3. SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™ SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™ SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™ SoundPoint IP 670 A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience Attendant Performance Application target: telephone attendant’s desk 14 Illuminated keys configurable as a line key, or a speed dial with BLF 160 x 320 pixel greyscale/color graphical LCD with backlight Plug-and-play, hot-swappable Cord-free, no AC adapter required - power and signaling are provided by the host phone Matches elegantly with the SoundPoint IP 650/670 look and feel Application target: executive office 6 lines (standalone) / 12 lines (with Expansion Module) Integrated PoE support (IEEE 802.3af) Polycom HD Voice for all audio paths 320 x 160 pixel backlit grayscale graphical LCD 26 dedicated hard keys, 4 context-sensitive soft keys Support of up to three Expansion Modules USB for local call recording Application target: manager’s/professional’s office 4 lines Integrated PoE support (IEEE 802.3af) Polycom HD Voice for all audio paths 320 x 160 pixel backlit grayscale graphical LCD 26 dedicated hard keys, 4 context-sensitive soft keys Application target: manager’s/professional’s office 4 lines Integrated PoE support (IEEE 802.3af) Polycom HD Voice for all audio paths 320 x 160 pixel backlit grayscale graphical LCD 26 dedicated hard keys, 4 context-sensitive soft keys Inbuilt Gigabit Ethernet support Application target: executive office 6 lines (standalone) / 12 lines (with Expansion Module) Integrated PoE support (IEEE 802.3af) Polycom HD Voice for all audio paths 320 x 160 pixel backlit color graphical LCD 26 dedicated hard keys, 4 context-sensitive soft keys Support of up to three Expansion Modules USB for local call recording Inbuilt Gigabit Ethernet support SoundPoint IP Expansion Module: 2200-11700-025 SoundPoint IP Color Expansion Module: 2200-12770-025 SoundPoint IP 650 - with AC Power Supply 2200-12651-001 SoundPoint IP 550 - with AC Power Kit 2200-12550-001 SoundPoint IP 560 - with AC Power Kit 2200-12550-001 SoundPoint IP 560 - PoE Only 2200-12560-025 SoundPoint IP 670 - PoE Only 2200-12670-025 SoundPoint IP 670 - with AC Power Supply 2200-12670-001
  • 4. www.polycom.com Polycom Headquarters Polycom EMEA Polycom Asia Pacific 4750 Willow Road 270 Bath Road 8 Shenton Way Pleasanton, CA 94588 Slough #11-01 Temasek Tower 1.800.POLYCOM or Berkshire SL1 4DX Singapore 068811 +1.925.924.6000 +44 (0)1753 723000 +65.6389.9200 Part No. 3726-47263-001 Rev 09/08 ©2008 Polycom, Inc. All rights reserved. Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice Polycom® SoundPoint® IP Phone Comparison SoundPoint IP 320/330 SoundPoint IP 430 SoundPoint IP 501 SoundPoint IP 550 SoundPoint IP 560 SoundPoint IP 650 SoundPoint IP 670 Positioning Application Targets IP330-Cubicle, call center IP 320 - Common areas, wall mounted deployments Cubicle, Call Center Office Manager/ Professional’s office Manager/ Professional’s office Executive Office / Attandant’s desk - with Backlit Expansion Modules Executive Office / Attendant’s desk with Color Expansion Modules LCD Display 102 x 33 pixel graphical 132 x 46 pixel graphical 160 x 80 pixel graphical 320 x 160 pixel graphical 320 x 160 pixel graphical 320 x 160 pixel backlit graphical 320 x 160 pixel backlit color graphical Unicode Character Support European character set European character set European character set • • • • Expansion Module Support Up to 3 Backlit Expansion Modules Up to 3 Color Expansion Modules w/ AC adaptor Audio Features Polycom HD Voice Technology • • • • Full Duplex Speakerphone with Acoustic Clarity Technology • • • • • • • Telephony Keys 2 2 3 4 4 6 (12 with Exp. Module) 6 (12 with Exp. Module) Line/Speed Dial Keys 2 2 3 4 4 6 (48 with Exp. Module) 6 (48 with Exp. Module) Mute, Handset, and Hands Free Keys • • • • • • • Context-Sensitive Soft Keys 3 4 4 4 4 4 4 Display/Menu Navigation Keys 5 5 6 6 6 6 6 Advanced Features Busy Lamp Field (BLF) Functionality • • • • • • • Shared Call/Bridged Line Appearance • • • • • • • Flexible Line Appearance • • • • • • • Multiple Call Appearances • • • • • • • XHTML Microbrowser • • • • • • • Microsoft LCS 2005 Interoperability for Telephony and Presence • • • • • • • Connectivity USB Port • • Two-port 10/100/1000 MBPS IP 330 - 10/100 IP 320 - single 10/100 10/100 10/100 10/100 10/100/1000 10/100 10/100/1000 Power Options Power over Ethernet (Cisco) • Power over Ethernet (IEEE 802.3af) • • • • • • • Protocol Support IETF MGCP V1.0 With NCS • SIP (RFC 3261) • • • • • • • Entry-Level Mainstream Performance