د حاتم البيطار زويل اكاديمي.pptx

Zewail TQM
introductory lecture
hospital management
‫إعداد‬ :
‫البيطار‬ ‫حاتم‬ ‫دكتور‬
‫اكاديمي‬ ‫زويل‬ ‫محاضر‬

Curriculum content
introduction
curriculum objectives
organization and its types
management def
.
managerial function
managerial skills
manger's roles
Management roles
Team management
Time management
Good manager qualities

Curriculum content
Goal setting theory
MANAGEMENT STYLES
mission
vision
SWOT Analysis
Problem Solving
Delegation
leader and manager
Medical records

Introduction
I designed this module for participants who wants
to learn all about the administration and how they
manage their organizations in scientific manner
with simple and confident way,throught discussion
and experience exchange, you will make
assignments to participate in the process of
learning
.
Thank you for choosing my diploma to learn
Promise you will get maximum benefit and
interesting experiment

Hospital management
is a the art and science of doing
things through others
efficiently under organization
law and regulation

Generally
How I prepare my self to be a good manager
?
What should I know about hospital management
to make my organization successful
?
Am I qualified to apply for managerial job
?
Is the Egyptian doctor a good manager or not
?

I WILL ANSWER ALL YOUR QUESTION AND
MANY MORE IN THE COMING PAGES
Egyptian doctors generally doesn't like to be
hospital managers and suddenly, you are
selected for this position without training;
which will make you just doing a job. without
any managerial knowledge or experience

There are 2 schools for selecting
Arabian school
Egyptian school
)
)
The western
(
American school
)
This school insists on the medical staff
members are the best for managing
hospitals and medical organization , it is
preferred to study managerial degree to
help in doing that job , Because the
medical manager can communicate
easily with all medical staff
No matter the manger is doctor or not
The successful manager will be certified
and experienced
Example
Most of successful managers of hospital
from non medical staff (have MBAs)

How to measure your efficiency in
managing your organization
?
-
How much you know about
-
The administrative, general and specialties knowledge
-
Time management and scheduling his tasks
-
Does he delegate some of his authorities to his assistants
-
Does he prioritize his tasks according to importance
-
Does he plans for the work or routinely manage
-
Does he know how to deal with crises

How to measure your efficiency in managing your
organization
?
-
How much you know about
?
-
Organizing the duties and tasks according to daily changes
-
Does he sinks to his ears in the details of routine work
-
Does he refuse the new technologies and methods of management
-
Does he take good training to learn new knowledge in
administration

Basic management structure
planning
Implementatio
n
Evaluation

For example
HOSPITAL AS (ORGANIZATION)
HOSPITAL MANAGER
REGULATIONS AND LAWS
EMPLOYEES(DOCTORS,NURSES....ETC.)
MAIN HOSPITAL
ORGANIZATION

Growth
profit
Aim for any organization
(
growth , profit ,survive
)

The need for managerial system is needed in all types of organization
from (public, private ngos)
Also needed in all sizes of organization from huge to middle to small
Also needed in all managerial levels of organization from higher to
first line managerial level
All countries organization and multinational companies need to
manage their administrative affairs by certain mangenerial system

Managerial skills
1- Conceptual skills
2- Technical skills 3
-
Human skills
4
-
Political skills

Managerial levels
top managerial level
middle managerial level
first line managerial level
non managerial level

director of nursing
assistant director nursing
night/evening assistant
director
nurse supervisor
head nurse
staff nurse
In this managerial level we consider the nurse supervisor is located in
middle of the managerial levels
Example
:

The Importance Of
Hospital Management science
• Hospital management
• has a profound effect on the care of patients.
• In order to ensure that patients receive the best possible care
• hospital managers must be competent and experienced in both
hospital administration and patient care.
• They must also be able to effectively communicate with both
hospital staff and patients.
• One of the most important aspects of hospital management is
the ability to effectively manage hospital resources.
• THIS WILL MAKE US TO LEARN MORE ABOUT HUMAN
RESOURCES AND MANGER ROLES IN HOSPITAL ADMINISTRATION
• LEARN MORE ABOUT MANAGEMENT SKILLS

The Importance Of
Hospital Management
• Hospital managers must be able to allocate
resources in a way that maximizes care for
patients. They must also be able to ensure that
hospital staff are properly trained and equipped
to provide care. Another important aspect of
hospital management is the ability to create and
maintain a positive hospital culture
• THIS INCLUDE MANAGEMENT STYLES HOW TO OPERATE THE
SYSTEM WITH MAXIMUM COMPOTENT WAY

The Importance Of
Hospital Management
• Healthcare managers
• on the other hand, are more concerned with their
knowledge and experience in critical analytics than
with interpersonal expertise, leadership training,
and communication skills required to manage a
healthcare facility.
• The built environment of a hospital may influence
healing, and it may have a direct impact on patient
outcomes such as lowering anxiety and stress,
shortening recovery time after surgery, and increasing
the likelihood that you will recover naturally.

healthcare is a complex industry
• with many moving parts and different specialties which articulate
with each other to work efficiently
• A strong manager is able to keep track of all the different elements of
the business and ensure that they are working together efficiently.
• healthcare is an industry that is constantly changing. New
technologies and treatments are constantly being developed, and a
good manager is able to keep up with these changes and implement
them in a way that benefits the organization. Finally, healthcare is a
people-centered industry.
• People are very important to operate the whole system
• A good manager is able to motivate and inspire their team to provide
the best possible care for patients.

The goal of providers is to
help patients
• achieve improved health outcomes over the long run by closely
monitoring their health. Positive changes to the patient’s habits and
health will have a positive impact on longevity and a better quality of
life.
• The personal relationship between the patient and hospital manager
is essential for the patient and caregivers to remain on track with a
collaborative care plan.
• When health systems work together to coordinate care, they can
reduce ambulatory sensitive admissions, prevent readmissions, and
address overuse or misuse of high-cost, low-value care. When the
hospital administration has full attention on staff, they will be less
stressed.
• and the managerial objectives get fulfilled

Summary of hospital management
importance

د حاتم البيطار زويل اكاديمي.pptx

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