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@pavsaund
Practical Empathy
Unlocking the super power
@pavsaund
@pavsaund
@pavsaund
@pavsaund
Pavneet Singh Saund
twitter: @pavsaund
Web Developer / Team Lead
Norwegian .Net User Group
Chapter Lead
Vestfold Developers
Slack
@pavsaund
codingwithempathy.com
@pavsaund
Empathy as My Guiding Principle
@pavsaund
Definitions
Discovering Empathy
Cultivate Empathy For Yourself
Outline
@pavsaund
Definition
See the world as others see it
Understand another’s current feelings
Non-judgemental
Communicate understanding
@pavsaund
SYMPATHY VS EMPATHY
Feeling sorry for
Conceptually understand
Offer solutions
Feeling with
Connect with a feeling within you
Offer connection
@pavsaund
What it isn’t!
Not agreement
Not a quick fix
Not overstepping your personal boundaries
@pavsaund
Cultivating
Introspection
Listening
Gain Perspective
@pavsaund
My Journey
@pavsaund
‘
[ ]
C#
[ ]
JavaScript
[ ]
SQL
[ ]
Empathy
@pavsaund
@pavsaund
@pavsaund
@pavsaund
@pavsaund
Learnings
@pavsaund
Introspection
@pavsaund
“Self-empathy in NVC means
checking in with your own
feelings and needs.”
Introspection
@pavsaund
Introspection
@pavsaund
Introspection
@pavsaund
Listen
@pavsaund
Don’t just do something, Listen
@pavsaund
Listen
@pavsaund
–Burnard P. (via Theresa Wiseman)
“Empathy is the key to understanding”
@pavsaund
Gain Perspective
@pavsaund
The Road Back
@pavsaund
–Dr. Brené Brown
“Empathy is a skill. You need to actively
practice giving and receiving empathy”
@pavsaund
Practice
Introspect
Listen
Gain Perspective
@pavsaund
Empathy is Hard
@pavsaund
@pavsaund
@pavsaund
Empathy is a choice
@pavsaund
Empathy as Your Guiding Principle
@pavsaund
Thank you!
The special people who made this talk possible:
My Wife & kids,
The team at KomplettDev
John, Jessie & Denise

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Practical Empathy - Unlocking the Super Power