The document summarizes a webinar presentation about Lean IT Kaizen. It introduces the Lean IT Association (LITA) and its Lean IT Kaizen certification course. The presentation then describes a case study where Lean IT Kaizen principles were applied to improve two core banking processes - money in and money out. Key activities from the case study included defining problems, measuring performance, analyzing issues, improving processes, and controlling changes. Applying the LITA Lean IT Kaizen course framework helped structure the improvement work.