Practically Positive
The document introduces Japh, who discusses practical tools for positive communication. It outlines foundations for a positive mindset including recognizing the need and benefits of change. Japh describes the "Stop, Challenge, Choose" technique for changing negative thinking by stopping the trigger, challenging assumptions, and choosing an optimal response. The document emphasizes having confidence through owning experience, phrasing facts over opinions, and distinguishing confidence from arrogance. It suggests being helpfully proactive, setting clear expectations, and looking for tangible benefits like happier interactions. Finally, it concludes by encouraging practicing and reflecting on positive techniques for an overall happier workplace.
Practically Positive
- 1. HI, I’M JAPH! (RHYMES WITH “SAFE”) @Japh @humanmadeltd
- 2. PRACTICALLY POSITIVE PRACTICAL TOOLS, POSITIVE COMMUNICATION, AND TANGIBLE BENEFITS.
- 5. FOUNDATIONS BEING POSITIVE, REGARDLESS OF THE CIRCUMSTANCES ▸ Not our first instinct ▸ Not front-of-mind ▸ Influenced by our situation
- 6. FOUNDATIONS HAVING A MINDSET FOR POSITIVE COMMUNICATION ▸ Recognise the need to change ▸ Want to change ▸ Take steps to improve
- 7. FOUNDATIONS PRACTICAL TECHNIQUES WITH TANGIBLE BENEFITS ▸ There are simple techniques ▸ They require practice ▸ The benefits are measurable
- 8. "STOP. CHALLENGE. CHOOSE." TOOLS FOR SUCCESS
- 9. “STOP. CHALLENGE. CHOOSE.” A TOOL I LEARNT IN AN UNLIKELY PLACE ▸ Guest speaker at a corporate get away ▸ Not in a positive mindset ▸ Hooked onto an idea
- 10. STOP “STOP. CHALLENGE. CHOOSE.” CHALLENGE CHOOSE - Trigger - Negative feeling - Unhealthy environment - Suspend action - Healthy choice - Take a deep breath - Centre yourself - Why am I feeling like this? - What outcome do I want? - Optimum response - Alternate behaviour - Awareness http://masterfacilitator.com/stop-challenge-choose/
- 11. “STOP. CHALLENGE. CHOOSE.” CHANGING YOUR THINKING ▸ Being purposeful ▸ Don’t merely react ▸ Very achievable
- 12. “STOP. CHALLENGE. CHOOSE.” IMPORTANCE OF CONTEXT ▸ Check your assumptions ▸ Ockham’s Razor ▸ “Among competing hypotheses, the one with the fewest assumptions should be selected.” ~ Wikipedia ▸ Benefit of the doubt
- 13. CONFIDENCE BE YOUR BEST SELF
- 14. CONFIDENCE OWN YOUR EXPERIENCE ▸ 15+ years of experience disregarded ▸ Advice ignored ▸ My fault
- 15. CONFIDENCE ALL IN THE PHRASING ▸ Don’t present a fact you know as an opinion you have ▸ Confidence doesn’t require force, just purpose
- 16. CONFIDENCE DON'T CONFUSE CONFIDENCE WITH ARROGANCE ▸ Being confident doesn’t make you arrogant ▸ Acting arrogantly doesn’t show confidence ▸ Humility and confidence aren’t mutually exclusive
- 17. BE HELPFUL LOOK FOR OPPORTUNITIES
- 18. BE HELPFUL PROACTIVELY POSITIVE ▸ Make the person feel heard and understood ▸ Anticipate and go further
- 19. BE HELPFUL CORRECTLY SETTING EXPECTATIONS ▸ We don’t have all the answers, and that’s ok ▸ We can always get them ▸ When there are problems, communicate them ▸ Consistency and clarity is key
- 20. BE HELPFUL TANGIBLE BENEFITS ▸ Happier interactions ▸ Better relationships ▸ Fewer miscommunications ▸ Less back-and-forth
- 21. CONCLUSION GO, AND BE NICE!
- 22. CONCLUSION PRACTICE ▸ May not come naturally ▸ Make it a habit
- 23. CONCLUSION REFLECT ON EXPERIENCES ▸ Review your interactions ▸ Be objective ▸ Plan for the future
- 24. CONCLUSION EVERYBODY WINS ▸ Happier workplace ▸ Happier boss ▸ Happier customers