#SMX #XXA @adstage @sahilio
A Deep Dive into the Latest Targeting Capabilities in AdWords
PRECISION
SEARCH
TARGETING WITH
ADWORDS
CUSTOMER
MATCH
#SMX #XXA @adstage @sahilio
About Me
§ Sahil	Jain,	CEO	and	Co-founder	of	
AdStage,	@sahilio	
	
–  Co-founded	first	company,	YC	&	SV	
Angel	backed,	Trigger.io	at	20	
–  Dropped	out	of	UC	Berkeley	to	join	
AOL	Corp	Dev.	at	19	
–  Dropped	out	of	High	School	to	join	
Yahoo!	Mobile	at	17	and	worked	in	the	
professional	video	game	industry	
before	that
#SMX #XXA @adstage @sahilio
AdStage	allows	you	to	create,	manage,	and	report	on	
search	and	social	ad	campaigns	from	a	single	platform	
About AdStage
14 day free trial
#SMX #XXA @adstage @sahilio
§ How	Customer	Match	works	
§ Who	should	use	Customer	Match	
§ Strategies	for	precision	search	targeting	
§ A	real	use-case	for	Customer	Match	
§ Results	we’re	seeing	today	
§ How	to	take	action	and	set	it	up	
Agenda
#SMX #XXA @adstage @sahilio
HOW CUSTOMER MATCH WORKS
#SMX #XXA @adstage @sahilio
Customer Match is Targeting that Uses Customer Emails
#SMX #XXA @adstage @sahilio
Start with a Seed List of Customer Email Addresses
#SMX #XXA @adstage @sahilio
Only Available on Google Placements Today
PAID	SEARCH	 YOUTUBE	ADS	 GMAIL	ADS
#SMX #XXA @adstage @sahilio
WHO SHOULD USE CUSTOMER MATCH
#SMX #XXA @adstage @sahilio
Advertisers that Could Benefit from Customer Match
LARGE	
DATABASES	
LONG	SALES	
CYCLES	
LIMITED	
RESOURCES
#SMX #XXA @adstage @sahilio
Examples
LARGE	
DATABASES:	
ECOMMERCE	
LONG	SALES	
CYCLES:		
SOFTWARE	
LIMITED	
RESOURCES:	
LOCAL	
SERVICES
#SMX #XXA @adstage @sahilio
STRATGIES FOR
PRECISION SEARCH TARGETING
#SMX #XXA @adstage @sahilio
Convert Your Leads
#SMX #XXA @adstage @sahilio
Persuade Uncommitted Participants
#SMX #XXA @adstage @sahilio
Get Seasonal or Annual Customers to Return
#SMX #XXA @adstage @sahilio
Offer Similar Products
#SMX #XXA @adstage @sahilio
Retrieve Offline Customers
#SMX #XXA @adstage @sahilio
Incentivize Future Purchases with New Offers
#SMX #XXA @adstage @sahilio
Exclude Existing Customers
#SMX #XXA @adstage @sahilio
A REAL USE-CASE FOR
CUSTOMER MATCH
#SMX #XXA @adstage @sahilio
Get Access to Your CRM
#SMX #XXA @adstage @sahilio
Export a List of Known Contacts
#SMX #XXA @adstage @sahilio
Create a New Customer List in AdWords
#SMX #XXA @adstage @sahilio
Upload Your List in AdWords
#SMX #XXA @adstage @sahilio
Use Existing Marketing Lists and Content
Blog	Post	/	Infographic	
Guide	/	Whitepaper	
Case	Study	
Webinar	
Low	Friction	
High	Friction	
GOAL:	MOVE	
PROSPECTS	
DOWN	THE	
FUNNEL
#SMX #XXA @adstage @sahilio
Nurture Your Prospects Further Down the Funnel
Blog	Post	/	Infographic	
Guide	/	Whitepaper	
Case	Study	
Webinar	
Blog	post	
subscribers	
Whitepaper	
downloads	
Case	study	
downloads	
Whitepaper	
downloads	
Case	study	
downloads	
Webinar	
registrants	
Targeted
Audience
Excluded
Audience
Customer	Match	
Campaign	#1	
Customer	Match	
Campaign	#2	
Customer	Match	
Campaign	#3
#SMX #XXA @adstage @sahilio
RESULTS IN THE FIELD FOR
ADWORDS CUSTOMER MATCH
#SMX #XXA @adstage @sahilio
Similar to Custom Audiences or Tailored Audiences
#SMX #XXA @adstage @sahilio
Gmail Ads
AVERAGE	CPCs	
of	$0.50-1.15
#SMX #XXA @adstage @sahilio
HOW TO GET STARTED
#SMX #XXA @adstage @sahilio
Create Your First Customer Match List
#SMX #XXA @adstage @sahilio
Upload Your List
#SMX #XXA @adstage @sahilio
Download the Encrypted File
#SMX #XXA @adstage @sahilio
Name and Create Your Customer Match List
#SMX #XXA @adstage @sahilio
Matching Process Could Take Up to 12 Hours
#SMX #XXA @adstage @sahilio
Exclude Customers for YouTube and Gmail Ads
#SMX #XXA @adstage @sahilio
Similar Audiences Targeting for YouTube and Gmail
#SMX #XXA @adstage @sahilio
Add Email Targeting to Search Campaigns
Customer emails
#SMX #XXA @adstage @sahilio
Extend Your Strategies on Social
ADWORDS	
CUSTOMER	
MATCH	
FACEBOOK	
CUSTOM	
AUDIENCES	
TWITTER	
TAILORED	
AUDIENCES
#SMX #XXA @adstage @sahilio
THANK YOU!
SLIDES: bit.ly/smx-adstage2016

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Precision Search Targeting with AdWords Customer Match

  • 1. #SMX #XXA @adstage @sahilio A Deep Dive into the Latest Targeting Capabilities in AdWords PRECISION SEARCH TARGETING WITH ADWORDS CUSTOMER MATCH
  • 2. #SMX #XXA @adstage @sahilio About Me § Sahil Jain, CEO and Co-founder of AdStage, @sahilio –  Co-founded first company, YC & SV Angel backed, Trigger.io at 20 –  Dropped out of UC Berkeley to join AOL Corp Dev. at 19 –  Dropped out of High School to join Yahoo! Mobile at 17 and worked in the professional video game industry before that
  • 3. #SMX #XXA @adstage @sahilio AdStage allows you to create, manage, and report on search and social ad campaigns from a single platform About AdStage 14 day free trial
  • 4. #SMX #XXA @adstage @sahilio § How Customer Match works § Who should use Customer Match § Strategies for precision search targeting § A real use-case for Customer Match § Results we’re seeing today § How to take action and set it up Agenda
  • 5. #SMX #XXA @adstage @sahilio HOW CUSTOMER MATCH WORKS
  • 6. #SMX #XXA @adstage @sahilio Customer Match is Targeting that Uses Customer Emails
  • 7. #SMX #XXA @adstage @sahilio Start with a Seed List of Customer Email Addresses
  • 8. #SMX #XXA @adstage @sahilio Only Available on Google Placements Today PAID SEARCH YOUTUBE ADS GMAIL ADS
  • 9. #SMX #XXA @adstage @sahilio WHO SHOULD USE CUSTOMER MATCH
  • 10. #SMX #XXA @adstage @sahilio Advertisers that Could Benefit from Customer Match LARGE DATABASES LONG SALES CYCLES LIMITED RESOURCES
  • 11. #SMX #XXA @adstage @sahilio Examples LARGE DATABASES: ECOMMERCE LONG SALES CYCLES: SOFTWARE LIMITED RESOURCES: LOCAL SERVICES
  • 12. #SMX #XXA @adstage @sahilio STRATGIES FOR PRECISION SEARCH TARGETING
  • 13. #SMX #XXA @adstage @sahilio Convert Your Leads
  • 14. #SMX #XXA @adstage @sahilio Persuade Uncommitted Participants
  • 15. #SMX #XXA @adstage @sahilio Get Seasonal or Annual Customers to Return
  • 16. #SMX #XXA @adstage @sahilio Offer Similar Products
  • 17. #SMX #XXA @adstage @sahilio Retrieve Offline Customers
  • 18. #SMX #XXA @adstage @sahilio Incentivize Future Purchases with New Offers
  • 19. #SMX #XXA @adstage @sahilio Exclude Existing Customers
  • 20. #SMX #XXA @adstage @sahilio A REAL USE-CASE FOR CUSTOMER MATCH
  • 21. #SMX #XXA @adstage @sahilio Get Access to Your CRM
  • 22. #SMX #XXA @adstage @sahilio Export a List of Known Contacts
  • 23. #SMX #XXA @adstage @sahilio Create a New Customer List in AdWords
  • 24. #SMX #XXA @adstage @sahilio Upload Your List in AdWords
  • 25. #SMX #XXA @adstage @sahilio Use Existing Marketing Lists and Content Blog Post / Infographic Guide / Whitepaper Case Study Webinar Low Friction High Friction GOAL: MOVE PROSPECTS DOWN THE FUNNEL
  • 26. #SMX #XXA @adstage @sahilio Nurture Your Prospects Further Down the Funnel Blog Post / Infographic Guide / Whitepaper Case Study Webinar Blog post subscribers Whitepaper downloads Case study downloads Whitepaper downloads Case study downloads Webinar registrants Targeted Audience Excluded Audience Customer Match Campaign #1 Customer Match Campaign #2 Customer Match Campaign #3
  • 27. #SMX #XXA @adstage @sahilio RESULTS IN THE FIELD FOR ADWORDS CUSTOMER MATCH
  • 28. #SMX #XXA @adstage @sahilio Similar to Custom Audiences or Tailored Audiences
  • 29. #SMX #XXA @adstage @sahilio Gmail Ads AVERAGE CPCs of $0.50-1.15
  • 30. #SMX #XXA @adstage @sahilio HOW TO GET STARTED
  • 31. #SMX #XXA @adstage @sahilio Create Your First Customer Match List
  • 32. #SMX #XXA @adstage @sahilio Upload Your List
  • 33. #SMX #XXA @adstage @sahilio Download the Encrypted File
  • 34. #SMX #XXA @adstage @sahilio Name and Create Your Customer Match List
  • 35. #SMX #XXA @adstage @sahilio Matching Process Could Take Up to 12 Hours
  • 36. #SMX #XXA @adstage @sahilio Exclude Customers for YouTube and Gmail Ads
  • 37. #SMX #XXA @adstage @sahilio Similar Audiences Targeting for YouTube and Gmail
  • 38. #SMX #XXA @adstage @sahilio Add Email Targeting to Search Campaigns Customer emails
  • 39. #SMX #XXA @adstage @sahilio Extend Your Strategies on Social ADWORDS CUSTOMER MATCH FACEBOOK CUSTOM AUDIENCES TWITTER TAILORED AUDIENCES
  • 40. #SMX #XXA @adstage @sahilio THANK YOU! SLIDES: bit.ly/smx-adstage2016