Presentation
- 1. Presents
- 3. RED WHITE PINK Happiness & Prosperity Honesty & Simple A color of Love
- 5. Job description • Veterinary : treat sickness and take care of pets • Sales manager : sale, import, check quality of products and services • Marketing manager : improve prestige of shop, create advertise and promotion to get more customers • They are shareholders
- 7. ORGANIZATION CHART Sales Manager Marketing Manager Veterinary Wait staff Sales clerk Wait staff Nurse Clerk Clerk
- 8. VETERINARY Improve knowledge of animal’s health Participant usually in World Society for the Protection of Animals to gain new skills Learn and invent many cures for animals Watch Discovery channel often can help improving knowledge of animals Get a master degree in Veterinary Do researches and discuss about work with other Veterinaries to learn experiences from them. Become very good user in treatment Make animals feel more energetic and healthier when they take a treatment Appear immediately when there are emergencies
- 9. SALES MANAGER Improve persuasive skills Read books relate to charisma skills Good user in verbal and non-verbal Increase the amount of sales and improve quality of good and services Update trends quickly Giving subordinates specific tasks Sometime create products that customers do not need as well Negotiate about improve quality with manufacturers
- 10. MARKETING MANAGER Come up with many effective ideas Create preferences for customers Build good prestige for company Improve relationship with customers Motivating employees Developing plans and forecasting Make our brand become famous Always listening what are customer needs and improve it Make our brand become famous Use brochures to attract customers
- 11. ACTION PLAN 1) What is the general problem? _It is not getting enough customers and thus not being able to cover the costs 2) What is the specific problem? _The problem is we run out of space for pets. 3) How will I go about solving this problem? _Checking quality of products strictly to fill out satisfactory of customers. _It is very likely that it takes a fair bit of time before we are able to take into account all the things we should when we are running the business. We are bound to make mistakes, but hopefully we will also be able to learn from them at least before it is too late. It is essential to consider every decision in detail with an extra care and constantly keep revising and updating the business plan as we go. _We will need to make sure that the internal communication of the company works, so that all the employees recognize and share the vision. Employees will have to be professional, but first and foremost they need to have the right kind of attitude and make the customers feel at home in our pet shop. _Create environments which can make our customers and stray pets feel comfortable and truthful 4) What is the best solution? _Encourage and give opportunity to employees to get the right skills for a good performance and give pets good appearances 5) When will we implement this solution? _We will implement it at the time the amount of stay pets increases dramatically 6) When will we solve this this problem? _When we run out of space for them.
- 12. Code of Ethics Treat animals with care and love. Provide safe and quality goods and services. Encourage, respect and recognize employees for a job well done. Be integrity, honest, friendly and transparent. Keep win-win attitude. Clarify all policies and documents. Prohibit maltreatments of animal.