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Intro to Learning Organization
Leading Via Environment Design
By: Hakan Cuzdan
Business Model
define
build
test
learn
Customer Journey
REFERENCE: Rail Europe Experience Map
Agile Contracts
Online User Testing
Prototype Driven Development
Model Based Testing
Customer Journey
REFERENCE:
Big Visible: Transformation Beyond Agile Teams
Exercise 1 (5 mins)
In a couple, describe the big picture, which is
so far presented, in your own words.
Audience Summary (5 mins)
Exercise 2 (5 mins)
● Explain briefly your companies business model
● Explain your role in the business model
Audience Summary (5 mins)
Exercise 3 ( 3 mins )
● A quick poll: Is the business model, which you
mentioned a common understanding, a bottom
down fed story ?
● A quick poll: Hands up if you feel committed by
heart to your companies business model, in the
scale:
– 1-3, 3-5, 5-7, 7-10
Why do you feel (un)-committed ?
● A question, whose answers we look for ..
Wholistic View (Consider your
current workplace)
Culture
LEADERSHIP
Product
Management
ExecutionExecution Delivery
Organization
REFERENCES:
Big Visible: Transformation Beyond Agile Teams
Big Visible: Leading Through Environment Design
( Consider your current workplace )
REFERENCES:
Big Visible: Transformation Beyond Agile Teams
Big Visible: Leading Through Environment Design
Exercise 4 (10 mins : 5 per each
person in a pair)
● Consider your current workplace from the
viewpoint:
– wholistic view
– Environment
Imagine your company consists of a team, formed
by people, which are only YOU.
CEO YOU Colleagues: You
Exercise 4 (10 mins : 5 per each
person in a pair)
Describe 3 areas of improvement in colleague
you to enable a better learning organization
Describe improvement suggestions
CEO YOU Colleagues You
Summary of
thoughts 10
mins
REFERENCES:
Big Visible: Transformation Beyond Agile Teams
Big Visible: Leading Through Environment Design
Exercise 5: (ask a volunteer, 5 mins)
● In your current workplace, imagine an issue is
found that would delay the project considerably
and causes financial fines to be paid to
customer due to delay
● If you found out the issue, what would you do?
● How would people react to bad news in your
company at every level ?
Home Take Aways
● Learning organization is a brain
● You are a neuron in the brain
● Work on the issues in your own brain
● Balance directive leadership with catalitic, so that all
neurons get activated!
● To be able to dance all-together in an organization: we
need rhythm (build, test, analyze, learn), we need
techniques (RnD methodologies) and we need to bond
together (company culture & leadership styles)
Resources
● An Agile-Centric Service Development Framework
● Enterprise Lean Startup
● Big Visible: Leading Through Environment Design
● Big Visible: Transformation Beyond Agile Teams

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An Intro to Learning Organization

  • 1. Intro to Learning Organization Leading Via Environment Design By: Hakan Cuzdan
  • 3. Customer Journey REFERENCE: Rail Europe Experience Map
  • 4. Agile Contracts Online User Testing Prototype Driven Development Model Based Testing Customer Journey REFERENCE: Big Visible: Transformation Beyond Agile Teams
  • 5. Exercise 1 (5 mins) In a couple, describe the big picture, which is so far presented, in your own words. Audience Summary (5 mins)
  • 6. Exercise 2 (5 mins) ● Explain briefly your companies business model ● Explain your role in the business model Audience Summary (5 mins)
  • 7. Exercise 3 ( 3 mins ) ● A quick poll: Is the business model, which you mentioned a common understanding, a bottom down fed story ? ● A quick poll: Hands up if you feel committed by heart to your companies business model, in the scale: – 1-3, 3-5, 5-7, 7-10
  • 8. Why do you feel (un)-committed ? ● A question, whose answers we look for ..
  • 9. Wholistic View (Consider your current workplace) Culture LEADERSHIP Product Management ExecutionExecution Delivery Organization REFERENCES: Big Visible: Transformation Beyond Agile Teams Big Visible: Leading Through Environment Design
  • 10. ( Consider your current workplace ) REFERENCES: Big Visible: Transformation Beyond Agile Teams Big Visible: Leading Through Environment Design
  • 11. Exercise 4 (10 mins : 5 per each person in a pair) ● Consider your current workplace from the viewpoint: – wholistic view – Environment Imagine your company consists of a team, formed by people, which are only YOU. CEO YOU Colleagues: You
  • 12. Exercise 4 (10 mins : 5 per each person in a pair) Describe 3 areas of improvement in colleague you to enable a better learning organization Describe improvement suggestions CEO YOU Colleagues You Summary of thoughts 10 mins
  • 13. REFERENCES: Big Visible: Transformation Beyond Agile Teams Big Visible: Leading Through Environment Design
  • 14. Exercise 5: (ask a volunteer, 5 mins) ● In your current workplace, imagine an issue is found that would delay the project considerably and causes financial fines to be paid to customer due to delay ● If you found out the issue, what would you do? ● How would people react to bad news in your company at every level ?
  • 15. Home Take Aways ● Learning organization is a brain ● You are a neuron in the brain ● Work on the issues in your own brain ● Balance directive leadership with catalitic, so that all neurons get activated! ● To be able to dance all-together in an organization: we need rhythm (build, test, analyze, learn), we need techniques (RnD methodologies) and we need to bond together (company culture & leadership styles)
  • 16. Resources ● An Agile-Centric Service Development Framework ● Enterprise Lean Startup ● Big Visible: Leading Through Environment Design ● Big Visible: Transformation Beyond Agile Teams