Presentation Gunes
- 1. Enabling EfficiencyInformation Management for XoCPresenterAndreas HaftmannDresden, GermanyNet Economy 2009Research and DevelopmentConsulting GroupUmitYilmazGunes (PM)David Somheil (RS)Andreas Haftmann (RS)MikaelLaakso (RS)Marc Hempelmann (E)
- 2. IndexProblem DescriptionPossible SolutionsThe BasicsRealizing the Solution via ITPractical Relevance2
- 3. 1. Problem Descriptionhardly any contact to logistic centers in Ghana and Brazilemployees of R&D have own demands for cocoacontact to customers non-existentemployees unwilling to exchange ideas and experienceprocedures and Best Practices are being kept secret3
- 4. 2. Possible SolutionsKnowledge integration among the different stakeholdersbuilding an educational centerintegration of internal and external stakeholderslow initial cost, high travel costsHiring local business professionalscontinuous exchange with headquarterslong term relationships to farmersKnowledge and information integration using ITset up of a worldwide knowledge networkenabling online collaboration and social identity4
- 5. 3. The BasicsHaving people from headquarters living abroad at the logistic center for 3-5 years before returning back, is not an optimal situation from a long-term information integration perspective. XoC is not retaining its gained competence5
- 6. 3. The BasicsXoC’s R&D department would benefit from having a more permanent workforce to communicate and collaborate with.A common IT platform would also strenghten integration with all headquarter activitiesBoehe (2007): having tightly integrated subsidiaries with strong local outsourcing linkages (cocoa farmers) increase innovative potentialstrengthened R&D enables development of new chocolate products differentiate itself from other chocolate producers on the market6
- 7. 3. The BasicsLocal workforce should be utilized for more than just growing the cocoa and other manual labour.XoC strengthens its already prevalent brand profiling, initiated by the success of XoC Verde, as a “fair-trade” company7
- 8. 4. Realizing the Solution via ITset up of a secure and an efficient technical structure including a network to connect all departments worldwideVirtual Private Networkdevelopment of a Business Process Model for the whole companyshould be done by external consultantsanalyzing the company’s situationdefining structure of processessolution: map of all activities in the companycommon standard: event-driven process chain in the ARIS-framework8
- 9. 4. Realizing the Solution via ITWhat features a software should provideknowledge should be shareable efficientlytwo-way exchange of informationenabling of worldwide collaborationproviding process managementshould run with low bandwidthBest Practice: Microsoft SharePoint and Duetrealizing an efficient integration between MS Office, SharePoint, Active Directory and SAP Business-OneFinal step: implementation of hard- and softwareinstallation and customizationeducation of employeesEstimated cost for 500 licenses: $175,000including $100,000 fixed costsnot including hardware9
- 10. 5. Practical RelevanceMicrosoft SharePointworldwide 85 million end-user-licensesmajority of companies seeking collaboration software uses SharePointfully-developed integration with MS Office, Exchange, Active DirectoryCost savingknowledge management software enables up to 30 % savings of a company’s total budgetDuet will cut down costs for SAP consulting and SAP trainingCost saving through interaction between Microsoft tools and SAP10