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DANA	
  GOREN	
  •	
  MISHELLE	
  OUN	
  •	
  QORTNI	
  WILLIAMS	
  •	
  VIMVIPA	
  POOME	
  •	
  TATIANE	
  FERREIRA	
  
§  Dana	
  Goren	
  
Digital	
  Development	
  
Ta;ane	
  Ferreira	
  
Design	
  and	
  Usability	
  
§  Mishelle	
  Oun	
  
Marke6ng	
  and	
  Sales	
  
§  Vimvipa	
  Poome	
  
Brand	
  Development	
  
Qortni	
  Williams	
  
Project	
  Management	
  
Buddy	
  
Puppy	
  Intern	
  
THE	
  TEAM	
  
1. Introduc6on	
  
2. Opportuni6es	
  
3. Innova6on	
  Proposal	
  
4. Implementa6on	
  
5. Summary	
  
AGENDA	
  
1.INTRODUCTION	
  
Develop	
  an	
  
E-­‐commerce	
  strategy	
  
for	
  Colgate-­‐Palmolive	
  
1.INTRO D UC TIO N	
  
THE	
  CHALLENGE	
  
“To	
  help	
  enrich	
  and	
  lengthen	
  the	
  special	
  
rela6onships	
  between	
  people	
  and	
  their	
  pets.”	
  
§ Reputa;on	
  
§ Pre-­‐exis;ng	
  Online	
  Presence	
  
§ Business	
  Opportuni;es	
  
1.INTRO D UC TIO N	
  
WHY	
  HILL’S?	
  
§ PAW	
  TRACKS	
  
A	
  simply	
  designed	
  and	
  easy	
  to	
  use	
  
mobile	
  tool	
  to	
  help	
  families	
  keep	
  
their	
  dogs	
  healthy	
  and	
  happy.	
  
1.INTRO D UC TIO N	
  
INNOVATION	
  
1.INTRO D UC TIO N	
  
ECOSYSTEM	
  
2.OPPORTUNITIES	
  
2.O PPO RTUNITIES	
  
PET	
  MARKET	
  
spending	
  per	
  pet	
  
37%	
  
of	
  U.S.	
  households	
  
own	
  dogs	
  
2.O PPO RTUNITIES	
  
MOBILE	
  ENVIRONMENT	
  
35%	
  
of	
  consumers	
  purchase	
  
directly	
  from	
  their	
  
mobile	
  devices	
  
64%	
   of	
  mobile	
  devices	
  using	
  
;me	
  spent	
  on	
  apps	
  
1	
  APP	
   for	
  every	
  
walking	
  minute	
  
2.O PPO RTUNITIES	
  
TARGET	
  MARKET	
  
U.S.	
  dog	
  owners	
  
76%	
  
of	
  dog	
  owners	
  consider	
  their	
  
4-­‐legged	
  companions	
  to	
  be	
  
part	
  of	
  the	
  family	
  
Informed	
  &	
  
Intelligent	
  
consumers	
  of	
  premium	
  
pet	
  care	
  products	
  
Middle-­‐to-­‐High	
  Income	
  
Small	
  families	
  and	
  couples	
  
Tech	
  Savvy	
  
Hec;c	
  lifestyle	
  
2.O PPO RTUNITIES	
  
THE	
  INTERSECTION	
  
3.INNOVATION	
  PROPOSAL	
  
3.INNO V ATIO N	
  PRO PO SAL	
  
APP	
  DEMO	
  VIDEO	
  
3.INNO V ATIO N	
  PRO PO SAL	
  
4	
  MAIN	
  CATEGORIES	
  
3.INNO V ATIO N	
  PRO PO SAL	
  
FEATURES	
  
§ 	
  Manage	
  tasks	
  amongst	
  
several	
  members	
  on	
  the	
  go	
  
§ 	
  Access	
  from	
  everywhere	
  
§ 	
  Treat	
  pets	
  as	
  family	
  
members	
  
§ 	
  Family	
  involvement	
  
§ MEETING	
  NEEDS	
  
§ 	
  Providing	
  best	
  health	
  
§ 	
  Consistency	
  in	
  vet	
  visits	
  
and	
  grooming	
  
§ 	
  Busy	
  
§ 	
  Reliable	
  informa6on	
  
§ 	
  Easy	
  access	
  
§ 	
  Convenience	
  
§ 	
  Offers/	
  Rewards	
  
§ 	
  Dona6ons	
  
Connec6on	
  with	
  the	
  consumer	
  has	
  a	
  far	
  greater	
  
value	
  than	
  the	
  revenue	
  of	
  apps	
  sales	
  
	
  	
  
3.INNO V ATIO N	
  PRO PO SAL	
  
REVENUE	
  MODEL	
  
§ Free	
  App	
  Download	
  
3.INNO V ATIO N	
  PRO PO SAL	
  
COMPETITION	
  
§ WE	
  ARE	
  DIFFERENT	
  FROM	
  
H	
  
1	
  EUKANUBA’S	
  APP	
  
§  Off	
  leash:	
  dog	
  park	
  locator	
  and	
  dog	
  TV	
  
§  c	
  
2	
  PURINA’S	
  APP	
  
§  Pet	
  Health:	
  keep	
  health	
  informa6on	
  
§  Petcentric	
  Places:	
  find	
  pet	
  friendly	
  
services	
  
4.IMPLEMENTATION	
  
4.IMPLEMENTATIO N	
  
MARKETING	
  AND	
  SALES	
  
RETAIL	
  
PARTNERSHIP	
  
VETERINARIAN	
  
PARTNERSHIP	
  
§ 	
  	
  	
  QR	
  Code	
  on	
  Hill's	
  Ideal	
  product	
  lines	
  
§ 	
  	
  Hill’s	
  Website,	
  Youtube,	
  Facebook,	
  etc.	
  
§  App	
  users	
  select	
  from	
  pe]ooddirect.com,	
  
wag.com	
  or	
  walmart.com	
  
PACKAGING	
  
EXISTING	
  
MARKETING	
  
RESOURCES	
  
§  Set	
  up	
  their	
  dog’s	
  profile	
  upon	
  ini6al	
  visit	
  
§  Branded	
  appointment/	
  prescrip6on	
  card	
  
with	
  QR	
  code	
  direc6ng	
  to	
  app	
  
§  PHASE	
  2	
  
	
  	
  	
  	
  Launch	
  	
  
§  PHASE	
  3	
  
	
  	
  	
  	
  Implementa6on	
  	
  
8	
  months	
  	
  	
  
RECOMMENDATIONS	
  AND	
  EXPANSION	
  
§ 	
  	
  	
  Updated	
  every	
  3-­‐6	
  months	
  
§ 	
  	
  	
  A	
  cats	
  version	
  of	
  Paw	
  Tracks	
  	
  
§  PHASE	
  1	
  
	
  	
  	
  	
  Design	
  and	
  Development	
  	
  	
  
3	
  months	
  	
  	
   5	
  months	
  	
  	
  
4.IMPLEMENTATIO N	
  
IMPLEMENTATION	
  TIMELINE	
  
§  App	
  downloads	
  
and	
  interac;ons	
  
§  E-­‐commerce	
  sales	
  
	
  
§  Dona;ons	
  to	
  
shelter	
  partners	
  
§  Social	
  media	
  ac;vity	
  
4.IMPLEMENTATIO N	
  
MEASURES	
  OF	
  SUCCESS	
  
 ENVIRONMENTAL	
  
§  Increased	
  support	
  for	
  the	
  
Hill's	
  Food,	
  Shelter	
  &	
  
Love™	
  program	
  
	
  ECONOMIC	
  
§  Increased	
  brand	
  
online	
  presence	
  
§  Increased	
  brand	
  loyalty	
  
§  Increased	
  sales	
  
	
  SOCIAL	
  
§  Healthier	
  pets	
  and	
  happier	
  
owners	
  
4.IMPLEMENTATIO N	
  
IMPACT	
  
5.SUMMARY	
  
5.EXEC UTIV E	
  SUMMARY	
  
VIDEO	
  
WOOF	
  WOOF!	
  
(THANK	
  YOU!)	
  

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Hill's Paw Track

  • 1. DANA  GOREN  •  MISHELLE  OUN  •  QORTNI  WILLIAMS  •  VIMVIPA  POOME  •  TATIANE  FERREIRA  
  • 2. §  Dana  Goren   Digital  Development   Ta;ane  Ferreira   Design  and  Usability   §  Mishelle  Oun   Marke6ng  and  Sales   §  Vimvipa  Poome   Brand  Development   Qortni  Williams   Project  Management   Buddy   Puppy  Intern   THE  TEAM  
  • 3. 1. Introduc6on   2. Opportuni6es   3. Innova6on  Proposal   4. Implementa6on   5. Summary   AGENDA  
  • 5. Develop  an   E-­‐commerce  strategy   for  Colgate-­‐Palmolive   1.INTRO D UC TIO N   THE  CHALLENGE  
  • 6. “To  help  enrich  and  lengthen  the  special   rela6onships  between  people  and  their  pets.”   § Reputa;on   § Pre-­‐exis;ng  Online  Presence   § Business  Opportuni;es   1.INTRO D UC TIO N   WHY  HILL’S?  
  • 7. § PAW  TRACKS   A  simply  designed  and  easy  to  use   mobile  tool  to  help  families  keep   their  dogs  healthy  and  happy.   1.INTRO D UC TIO N   INNOVATION  
  • 8. 1.INTRO D UC TIO N   ECOSYSTEM  
  • 10. 2.O PPO RTUNITIES   PET  MARKET   spending  per  pet   37%   of  U.S.  households   own  dogs  
  • 11. 2.O PPO RTUNITIES   MOBILE  ENVIRONMENT   35%   of  consumers  purchase   directly  from  their   mobile  devices   64%   of  mobile  devices  using   ;me  spent  on  apps   1  APP   for  every   walking  minute  
  • 12. 2.O PPO RTUNITIES   TARGET  MARKET   U.S.  dog  owners   76%   of  dog  owners  consider  their   4-­‐legged  companions  to  be   part  of  the  family   Informed  &   Intelligent   consumers  of  premium   pet  care  products   Middle-­‐to-­‐High  Income   Small  families  and  couples   Tech  Savvy   Hec;c  lifestyle  
  • 13. 2.O PPO RTUNITIES   THE  INTERSECTION  
  • 15. 3.INNO V ATIO N  PRO PO SAL   APP  DEMO  VIDEO  
  • 16. 3.INNO V ATIO N  PRO PO SAL   4  MAIN  CATEGORIES  
  • 17. 3.INNO V ATIO N  PRO PO SAL   FEATURES   §   Manage  tasks  amongst   several  members  on  the  go   §   Access  from  everywhere   §   Treat  pets  as  family   members   §   Family  involvement   § MEETING  NEEDS   §   Providing  best  health   §   Consistency  in  vet  visits   and  grooming   §   Busy   §   Reliable  informa6on   §   Easy  access   §   Convenience   §   Offers/  Rewards   §   Dona6ons  
  • 18. Connec6on  with  the  consumer  has  a  far  greater   value  than  the  revenue  of  apps  sales       3.INNO V ATIO N  PRO PO SAL   REVENUE  MODEL   § Free  App  Download  
  • 19. 3.INNO V ATIO N  PRO PO SAL   COMPETITION   § WE  ARE  DIFFERENT  FROM   H   1  EUKANUBA’S  APP   §  Off  leash:  dog  park  locator  and  dog  TV   §  c   2  PURINA’S  APP   §  Pet  Health:  keep  health  informa6on   §  Petcentric  Places:  find  pet  friendly   services  
  • 21. 4.IMPLEMENTATIO N   MARKETING  AND  SALES   RETAIL   PARTNERSHIP   VETERINARIAN   PARTNERSHIP   §       QR  Code  on  Hill's  Ideal  product  lines   §     Hill’s  Website,  Youtube,  Facebook,  etc.   §  App  users  select  from  pe]ooddirect.com,   wag.com  or  walmart.com   PACKAGING   EXISTING   MARKETING   RESOURCES   §  Set  up  their  dog’s  profile  upon  ini6al  visit   §  Branded  appointment/  prescrip6on  card   with  QR  code  direc6ng  to  app  
  • 22. §  PHASE  2          Launch     §  PHASE  3          Implementa6on     8  months       RECOMMENDATIONS  AND  EXPANSION   §       Updated  every  3-­‐6  months   §       A  cats  version  of  Paw  Tracks     §  PHASE  1          Design  and  Development       3  months       5  months       4.IMPLEMENTATIO N   IMPLEMENTATION  TIMELINE  
  • 23. §  App  downloads   and  interac;ons   §  E-­‐commerce  sales     §  Dona;ons  to   shelter  partners   §  Social  media  ac;vity   4.IMPLEMENTATIO N   MEASURES  OF  SUCCESS  
  • 24.  ENVIRONMENTAL   §  Increased  support  for  the   Hill's  Food,  Shelter  &   Love™  program    ECONOMIC   §  Increased  brand   online  presence   §  Increased  brand  loyalty   §  Increased  sales    SOCIAL   §  Healthier  pets  and  happier   owners   4.IMPLEMENTATIO N   IMPACT  
  • 26. 5.EXEC UTIV E  SUMMARY   VIDEO